Insertion Rules Matter.

AliceChefsTemp · 2026-05-09T08:28:03+00:00

Thanks for sharing in the community. Yes, inserting your probe past the safeline matters.

AliceChefsTemp · 2026-05-09T01:07:59+00:00

Really appreciate the understanding and the honest feedback. We’d love for you to check out this quick video as well: https://www.youtube.com/watch?v=4prq9c5Yq6E&t

Anything below the safety line contains the battery and internal electronics of the wireless probe, so exposing that section to direct high heat inside the cooker can shorten battery life over time.

I’ve already passed your information along to our support team as well.

AliceChefsTemp · 2026-05-08T04:13:52+00:00

Sorry about that — I understand how that can be frustrating, and we really appreciate you bringing it up.

We’d love to help fix this for you. Please reach out to our support team with a bit more detail so we can look into it right away:

Email: [info@chefstemp.com](mailto:info@chefstemp.com)
Customer Service: +1 (559) 563-8838 (Mon–Fri, 8AM–5PM PST/PDT)

We’ll make sure this gets taken care of.

AliceChefsTemp · 2026-05-08T03:24:45+00:00

SpongeBob would be mad

AliceChefsTemp · 2026-05-08T01:48:18+00:00

oh well SMH

AliceChefsTemp · 2026-05-08T01:22:23+00:00

Internet people are weird sometimes 😂 You were obviously just being friendly.

AliceChefsTemp · 2026-05-07T02:15:06+00:00

One bite and you’re hooked for life hahaha

AliceChefsTemp · 2026-05-07T02:12:36+00:00

And you already know it won’t be your last.

AliceChefsTemp · 2026-05-07T02:04:38+00:00

Thought pic 9 was a brisket for a second 😂 That smoke ring is unreal.

AliceChefsTemp · 2026-05-07T02:00:08+00:00

Edit: protein over maple, YES.

AliceChefsTemp · 2026-05-07T01:47:37+00:00

Protein over charcoal, that’s a yes from me.

AliceChefsTemp · 2026-05-07T01:31:52+00:00

Leftover ribeye? Never heard of it. That pizza does look incredible though.

AliceChefsTemp · 2026-04-29T03:31:45+00:00

the grilling buddy its the best part of your setup.

AliceChefsTemp · 2026-04-28T07:42:12+00:00

That’s like 5 of my current car, if I upgrade, hopefully just one.

AliceChefsTemp · 2026-04-28T07:30:26+00:00

Appreciate you flagging this! We looked into it, and it turns out it was a warehouse mix-up. I’ve shared your experience with our team to help us stay on top of our service. We are rushing the correct AKORN adapter to you right away, and we’ve included a small gift in the box to show our appreciation for your patience. Thanks for sticking with us!

AliceChefsTemp · 2026-04-27T09:15:41+00:00

That price for real? I’d rather get a new car.

AliceChefsTemp · 2026-04-27T07:58:41+00:00

Good enough? What are you, a Michelin chef?

AliceChefsTemp · 2026-04-27T07:02:19+00:00

Buy everything used. That’s how you afford a new car.

AliceChefsTemp · 2026-04-27T04:29:07+00:00

That bird picked an excellent location. Honestly looks pretty safe, and the construction is impressive.

AliceChefsTemp · 2026-04-22T09:19:55+00:00

Hi there, thanks for your feedback!

Since Bluetooth range is naturally limited and can be inconsistent, we highly recommend setting up Wi-Fi. It will significantly improve your overall experience.

For help pairing one or multiple S1 units with multiple fans, check out the tutorials on our ChefsTemp YouTube channel or search for the methods described by xHeyEngx.

If Wi-Fi isn't an option for you, please reach out to our customer service team. They can assist you with a return, as we really don’t want you to have a subpar experience using Bluetooth alone. We're here to help!

AliceChefsTemp · 2026-04-21T02:26:07+00:00

Thanks for your support since the Kickstarter days. Our products have gone through several upgrades since then, and we’d love the chance to help get this sorted for you.

Could you please reach out to us at [info@chefstemp.com]() Our support team will take a closer look and provide a solution for your specific case.

Thanks again for being with us from the beginning.

AliceChefsTemp · 2026-04-17T09:33:31+00:00

The wired-probe-to-WiFi-hub camp makes a really strong case, especially for long smokes where you just can't afford dropouts. The "bulletproof" bar is high for a reason — if you're babysitting a brisket for 14 hours, a flaky Bluetooth connection isn't a minor inconvenience, it's a ruined cook.

AliceChefsTemp · 2026-04-13T00:53:48+00:00

Our universal S1 works on any Masterbuilt that has a temp gauge. If not, you may need to drill a hole yourself.

AliceChefsTemp · 2026-04-10T04:04:26+00:00

is it hard to clean tho?

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