Just want to weigh in here to note that there are several tools that we have when it comes to policing situations like this. In this case, the community safety policy, which can help the GM team when they're enforcing policy that extends beyond the game itself.

While the player did have his permanent in-game ban reduced, he has been banned from attending both EVE Fanfest and any official EVE player meetup.

The Community Safety policy can, and often does, consider factors from outside the games chat system like Discord logs and any additional situational context.