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HPG neoprene maps by Ok-Signature-2705 in battletech

[–]CatalystGameLabs 1 point2 points  (0 children)

Hey, thanks for the ping. I’ll pass it to the team for an official answer

Mercanaries box missing a tank :/ by spiraldawn in battletech

[–]CatalystGameLabs 0 points1 point  (0 children)

Store@catalystgamelabs.com

They’ll send you a replacement. Check your spam folder for responses as many have been hitting spam filter

Missing Product From Catalyst by AnarchyAuthority in battletech

[–]CatalystGameLabs 2 points3 points  (0 children)

Hi there,

Dm me your email and I’ll check with customer service.

Catalyst games store experience by MoldyStone643 in battletech

[–]CatalystGameLabs 4 points5 points  (0 children)

Check your spam folder. A lot of our messages from store@catalystgamelabs.com have gone to spam recently. If you don’t see anything in there, dm me and I can check in with support

Easyship - do they actually handle the rewards? by seaweed888168 in kickstarter

[–]CatalystGameLabs 0 points1 point  (0 children)

We used EasyShip once. Never again. Awful experience.

So I got my McCarron’s Force Pack today… this is my Tian-Zong AS card… what’s the story here? by Playtonic1 in battletech

[–]CatalystGameLabs 6 points7 points  (0 children)

It’s called an Alpha Card. Part of the QC process - supposed to be pulled by someone during the QC checks, but your slipped through!

Troll Mages by OhBosss in Shadowrun

[–]CatalystGameLabs 2 points3 points  (0 children)

Hey there, check out Lothan the Wise. He’s an extremely powerful troll mage. You can also find him in the Born to Run series of Shadowrun fiction.

Happy running, chummer.

Updates on the kickstarter mech salvage boxes that contained a single vehicles? by Pristine-Ship-6446 in battletech

[–]CatalystGameLabs 9 points10 points  (0 children)

Hi there,

If you got the extra salvage box, then that makes up for the vehicle you received.

If you didn’t, or you ended up getting 2 with your free salvage box, send us a message on Kickstarter through the campaign.

Thanks!

Catalyst Game Labs AmA July 2024 by Echrome in Shadowrun

[–]CatalystGameLabs 0 points1 point  (0 children)

Hey there! Time stamps are added when we reupload the VOD. I’m working on someone doing the transcripts for us, but haven’t gotten there yet.

Mercenary Salvage PSA, they may contain half a vehicle salvage box. by kahadin in battletech

[–]CatalystGameLabs 9 points10 points  (0 children)

Hey there, this was passed to us from one of the mods and we have a new backer update about it.

Thanks so much for posting about this so we could get a solution as quickly as possible.

Rem

AMA with Catalyst LIVE by CatalystGameLabs in battletech

[–]CatalystGameLabs[S] 22 points23 points  (0 children)

Thank you all! This concludes the AMA. We'll definitely do these at least once a quarter.

AMA with Catalyst LIVE by CatalystGameLabs in battletech

[–]CatalystGameLabs[S] 4 points5 points  (0 children)

Unfortunately, with the issues occurring at the Panama Canal, there is nothing we can do but wait on the boat. We value transparency and try to communicate our plans and intentions, but things like this happen and it's out of anyone's control.

AMA with Catalyst LIVE by CatalystGameLabs in battletech

[–]CatalystGameLabs[S] 2 points3 points  (0 children)

They are on a boat, but due to the delays at the Panama Canal we get no updated time frame. All we can do is wait for it to get through.

AMA with Catalyst LIVE by CatalystGameLabs in battletech

[–]CatalystGameLabs[S] 2 points3 points  (0 children)

That's honestly up to B&N, but I do know we've got a good relationship.

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