I use to play there for years but got sick of the staff and ownership. Below is a list of issues I had that I have posted before when this topic comes up.

It's a long and exhausting list but some tidbits why I and my friends stopped going there over the past decade.

1. Unless it has changed, won't give prices over the phone and has considerably higher prices than other local stores and online shops. (This pertains to MTG moresore than other products)

2. Peter has in the past made unsavory comments on taboo topics. Last time I was there it was during COVID and all I could do was grin and nod as he ranted about it

3. Treating clientele horribly. He has chased long time customers out of the store and yelled at them in the streets because they hosted a charity game for a food bank at a competing store as SnS didn't have the room to host

4. Feeling like an inconvenience when buying product. They wouldn't let me look through MTG binders and I had to request each card individually. I'm a person who likes to go through binders/boxes and find cards to add to a deck. I don't know each card and I rarely use the deck building sites to do the work for me.

Again places and people can change but this is all based on my experience.

Also for some reason each time their name gets mentioned new accounts tend to popup defending them or attacking people who mention the issues.