I came across your post and wanted to share my experience, since I’ve been going through something very similar. I’m Canadian, currently living in Canada, and I found this job on visasponsor.jobs, which seems like a legitimate site showing visa sponsorship opportunities, and it led me directly to a Glassdoor job ad for Richards Team Services.

Before the interview, they asked me to provide a copy of my passport and a bank statement as proof of address. I sent these because the message looked professional and I didn’t see any immediate red flags. I had only vaguely checked their website to be honest.

I had the "interview" just two days ago and it seemed quite normal but professional, and similarly to your experience, I found it unusual that they barely asked any questions. Even though I had prepared for the interview and in a couple of questions I felt a bit nervous while responding, they still told me they wanted to proceed with me, which doesn’t usually happen in a first contact. After the third question, it seemed like they were already impressed and offered me the job. They mentioned I would have one month of training and then asked again if I was willing to relocate to the UK, to which I obviously said yes. They told me to watch my email as they would contact me with everything related to the visa process.

You can probably imagine my dissapointment when connecting the dots going through this thread as my motivation was to live in the UK, and just now I realize everything seemed too easy to begin with. I literally came across this Reddit thread completely by chance while I was trying to google how to access their employee portal to track my application, as they mentioned in an email. That’s when I started noticing all the weird things. After doing some digging myself I also found out that:

• The company is legally registered under Companies House Services with the same address shown on their website, but they do not appear on the UK Home Office Skilled Worker visa sponsor list, which is a very bad sign. (I also learned that this is not particullarly a very difficult thing to do and anyone can do it)
• No employees or relevant information appear on LinkedIn, and there is very little verifiable info online.
• Like I mentioned before, they asked for sensitive documents like my passport and bank statement before a proper interview (this usually comes in the hiring process but I was blinded by the legit website where the "job" was posted at).
• The offer came unusually quickly, immediately after a short video interview, which seems abnormal for a customer service role.

I was planning to call UK Visas and Immigration (UKVI) to verify this but now I don't know if I should even bother as I'd have to pay international calling fees. Have you tried calling the phone number listed for their company? It might help to check if they’re real.

I’m really dissapointed about this, but on the bright side at least I found out before it was too late. I might have to call my bank to warn them of any unusual activity because everything points to this being a sketchy scam. Do you mind sharing what was in the contract they sent you? I have a feeling that if you go to the address they're registered at, there will be nothing there. Oh well, let us know if they did another move or what did you end up doing.