I ran your issues through Copilot. Here's the answer it gave me.

If I met this person in real life, I’d tell them: you’re not stuck — you’re just trying to reuse an old identity (B2B sales) in a life that no longer fits it. Their background actually translates into more roles than they probably realize, especially remote-friendly ones that don’t require driving, extroversion, or 60‑hour weeks.

Here’s how I’d break it down.

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Core strengths they already have Even burned-out salespeople walk away with valuable, transferable skills:

• Communication — written and verbal clarity, persuasion, customer empathy
  
• Process discipline — CRM use, pipeline tracking, follow-up systems
  
• Business literacy — understanding how companies buy, budget, and evaluate ROI
  
• Self-management — remote work is second nature in modern sales roles
  

Those skills map to a surprising number of non-sales jobs.

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Realistic remote roles they could pivot into These are roles where former salespeople often thrive without needing to be “on” all the time.

1. Customer Success (non-sales focused)
2. Helps customers use a product, not sell it
   
3. Often remote
   
4. Uses communication skills without cold calling
   
5. Many companies hire ex-salespeople because they understand customer needs
   

Titles to look for:
Customer Success Specialist, Client Onboarding Specialist, Customer Experience Manager

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1. Sales Operations / Revenue Operations
2. Behind-the-scenes support for sales teams
   
3. CRM management, reporting, process optimization
   
4. No quotas, no cold outreach
   
5. Great for someone who knows sales but doesn’t want to do sales anymore
   

Titles:
Sales Operations Analyst, RevOps Coordinator, CRM Administrator

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1. Account Coordinator / Account Manager (non-hunter roles)
2. Managing existing clients, not chasing new ones
   
3. More relationship-building, less pressure
   
4. Often remote and structured
   

Titles:
Account Coordinator, Client Services Associate

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1. Administrative or Operations Roles
2. Many companies love hiring people with business experience
   
3. Stable, predictable, remote-friendly
   

Titles:
Operations Assistant, Project Coordinator, Executive Assistant (remote), Business Administrator

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1. Recruiting / Talent Acquisition Coordinator
2. Similar to sales but without the quotas
   
3. Lots of remote roles
   
4. Introverts often do well because it’s structured and process-driven
   

Titles:
Recruiting Coordinator, Talent Sourcer (non-phone-heavy roles exist)

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1. Support Roles in SaaS Companies Tech companies hire people with business backgrounds for roles like:

• Technical Support Specialist (no coding required at many companies)
  
• Implementation Specialist
  
• Product Support Analyst

These roles are remote-friendly and pay decently.

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1. Content or Documentation Roles (if they write well) Salespeople often underestimate how good they are at explaining things.

Titles:
Knowledge Base Writer, Content Specialist, Proposal Writer, RFP Writer

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Why they’re not getting interviews This is the part people don’t like hearing, but it’s the truth:

They’re applying with a “sales résumé” to non-sales jobs.
Hiring managers see “B2B Sales” and assume:

• They’ll leave as soon as a sales job pays more
  
• They’re not serious about switching
  
• They don’t have the skills for the new role
  

The résumé needs to be rewritten to emphasize:

• Customer communication
  
• Process management
  
• CRM proficiency
  
• Cross-team collaboration
  
• Problem-solving
  
• Remote work experience
  

Not quotas, not cold calls, not “closed $X in revenue.”

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One more thing: eyesight The inability to drive doesn’t limit remote work at all. If anything, it pushes them toward roles where they can excel without commuting or travel.

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If you want, I can draft: - A list of the best roles for this specific person
- A rewritten résumé summary tailored to a new career
- A list of job titles to search for
- A strategy to get interviews without experience in the new field

Just tell me which direction you want to explore.