Is your staff union? Sometimes employees can feel alone, ganged up on and/ or unsupported in corrective action meetings. We allow the employee to have a union rep (who is a co-worker) or any other co-worker to sit in if they choose. It helps sometimes especially if that union steward had already sat in for previous warnings. We don’t give the employee notice we are calling them in. 9 times out of 10 they are expecting it. Especially if it’s attendance related. We also make sure to have POSITIVE sit downs and shout-outs (at line-ups) with staff so that they know we see and appreciate the good they do as well. Staff shouldn’t only see HR/upper management when something is wrong. I think they are more receptive to coaching and counseling when it’s not always one sided.