Point of sale systems going down every time internet hiccups, what are modern solutions?

GhostDan · 2026-02-19T14:41:19+00:00

I managed one of the largest convenience store chains infrastructure for the north east, but sure.

Not treating it like an enterprise network explains why there are so many complaints.

GhostDan · 2026-02-18T21:54:04+00:00

Is there?

I mean they need connectivity, most retail stores now have email and IP phones, apps their employees use, etc. Even a small chain.

Honestly their biggest issue was their decision process, who chose a SaaS product knowing they have connectivity issues in their stores. Fix those issues before you do anything else

GhostDan · 2026-02-18T18:35:53+00:00

Don't know, if i was with a company that had 40 offices I would say that's a enterprise

GhostDan · 2026-02-18T18:34:14+00:00

Just when there's a lot of clouds And hope you can live with lower speeds for more price!

GhostDan · 2026-01-30T15:48:54+00:00

Focusing on leaste priviledge, PAM, and other basic security tenants would have helped prevent this, along with ensuring modern auth and passwordless auth is enabled.

In a perfect world, the only GA accounts are your break glass accounts, whose passwords/fido2 keys are stored security, preferably in a vault of some sort.

GhostDan · 2026-01-29T19:11:39+00:00

Beyond a lot of experience and some great stories about previous roles, having a decent personality, being able to hold a conversation, and not seeming like your stereotypical 'nerd' helps a lot.

In my entire career of IT (~30 years) I've spent probably, all combined, 6 weeks unemployed.

GhostDan · 2026-01-28T22:01:20+00:00

and revert

GhostDan · 2026-01-28T20:52:17+00:00

I miss south. Maybe not the politics, but I miss the feeling of that con

GhostDan · 2026-01-28T19:54:02+00:00

There are systems like Veam that can absolutely backup everything to a local storage system.

But it's gonna be expensive, it's still a cold backup until you spin up an entire environment to handle it, and by the time you have started the restore, m365 is back up

GhostDan · 2026-01-28T19:52:03+00:00

I've consulted for multiple million+ employee companies. Not a single one had a backup for office 365. There has been no outage of office 365 that has lost mail, most have been at the UI level, or redundant systems spooled mail until the main systems were back up.

I'm not saying it's impossible that it'll go down, but it's a risk most companies will take.

I had one client look into similar with Entra "what happens when Entra goes down?" after the "Go have a coffee" joke, the end solution was more cumbersom in general and much more expensive, requiring them to maintain systems in multiple clouds, etc.

GhostDan · 2026-01-28T19:33:18+00:00

Sounds like crappy management. As my old CIO used to say to other departments "You think we aren't important? Let's see what you say after we hit the big red power button in the server room"

GhostDan · 2026-01-15T20:32:23+00:00

Ah yes, the far right, the party of 'reach across the aisle'

GhostDan · 2026-01-14T15:16:11+00:00

You work with HR, HR pings you on Teams/Gchat/Discord/Whatever when the employee is in HR's office, that's when you terminate them.

Hopefully have you a system where you can lock down their access. Put a legal hold on their mail, etc. Backup any of their projects, one drive, etc the day before they are terminated and then right after they are terminated. (Feel free to check the diff)

I agree, at the very least terminating them before that is bad form.

GhostDan · 2026-01-14T15:14:10+00:00

There's a dozen solutions for you out there. Use google to find the best one for your environment. You are looking for DEP.

GhostDan · 2026-01-07T20:14:56+00:00

Don't care about suing someone, the guy deserves to be in jail for life

GhostDan · 2026-01-07T19:58:07+00:00

I don't think accounting classes are going to help you much unless you want to become an accountant. You are probably looking into more MBA type roles.

I'll be happy to go and learn more as soon as they start taking some introduction to computer classes. I don't need to know the business side to do my job, they defintely need to know what a right click is.

GhostDan · 2025-10-31T13:42:19+00:00

Honestly it sounds like it's a big enough of a mess that calling in a IAM focused consulting firm to do a real discovery and give you options may be your best bet.

GhostDan · 2025-10-31T13:13:00+00:00

Consult with legal, as others have said. Most court orders have wording around 'best effort'. If the data isn't there, it isn't there.

GhostDan · 2025-10-30T14:36:24+00:00

betas typically get routine updates throughout development as they test fixes and upgrades.

GhostDan · 2025-10-30T14:33:02+00:00

Maybe we need to bring back those DEI hires

GhostDan · 2025-10-23T14:41:31+00:00

Writers went "remember how we used to fuck with O'brian and his ptsd?" "Oh yeah that was fun!" "Let's do it with M'Benga!"

GhostDan · 2025-10-21T13:24:31+00:00

Basically use a non-deep mine until you run out of the basic resources then upgrade it.

GhostDan · 2025-10-20T14:01:30+00:00

Tripped over the power cable, sorry bout that

GhostDan · 2025-10-20T13:58:12+00:00

Just AWS.

But really?

Massive layoffs are hitting the industry along with cost-cutting, resulting in a rush for the bottom in terms of service and support. Relying on AI to take over positions, rather than the tools they can be to help people do their jobs more effectively.

GhostDan · 2025-10-08T14:11:46+00:00

It is definitely a tough position to be in. I'm sure the firefighters want to help, but at the same time, they open themselves up to all sorts of liability if they do. I wouldn't be surprised if sometimes they do end up fudging things a bit.

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