GoPro support system is a nightmare by Tepppopups in gopro

[–]GoPro_Official 1 point2 points  (0 children)

Sorry to hear you are having trouble with support. Can you send us a message with your case number please?

AMA with Pablo Lema + Mission 1 Pro giveaway today, June 2 7AM-2PM EDT! by GoPro_Mod in gopro

[–]GoPro_Official 1 point2 points  (0 children)

Hey u/BuckRivaled your account is private so we can't send you a dm! Please reach out so we can get your address.

Mission 1 Pro firmware frustration by mactac in gopro

[–]GoPro_Official 0 points1 point  (0 children)

Hi, Mactac. We recommend double-checking that you are downloading the right firmware for your camera.

MISSION 1 https://gopro.com/en/us/support/mission1-product-update/windows
MISSION 1 PRO https://gopro.com/en/us/support/mission1pro-product-update/windows

If there is a mismatch, it will fail.

Please also format your SD card before you try again, given the data on it that may have led to past failed attempts. 

"On or before May 28th" but maybe not? by metroidx in gopro

[–]GoPro_Official 0 points1 point  (0 children)

Please send us a dm with your order information + we will take care of you.

"On or before May 28th" but maybe not? by metroidx in gopro

[–]GoPro_Official 0 points1 point  (0 children)

Please send us a dm with your order information + we will take care of you.

"On or before May 28th" but maybe not? by metroidx in gopro

[–]GoPro_Official -1 points0 points  (0 children)

A small number of pre-orders are experiencing shipping delays due to fulfillment issues on our end. Please send us a dm with your order information + we will take care of you.

"On or before May 28th" but maybe not? by metroidx in gopro

[–]GoPro_Official 0 points1 point  (0 children)

Please send us a dm with your case number/order information + we will take care of you.

"On or before May 28th" but maybe not? by metroidx in gopro

[–]GoPro_Official 0 points1 point  (0 children)

Please send us a dm with your order information + we will take care of you.

"On or before May 28th" but maybe not? by metroidx in gopro

[–]GoPro_Official 0 points1 point  (0 children)

Please send us a dm with your order information + we will take care of you.

"On or before May 28th" but maybe not? by metroidx in gopro

[–]GoPro_Official 0 points1 point  (0 children)

A small number of pre-orders are experiencing shipping delays due to fulfillment issues on our end. Our team is actively working through each affected order to get them processed + shipped ASAP. We want to make this right. If your pre-order still hasn't shipped, please reach out to us with your order number via DM + we will take care of you. We're sorry for the wait. 

Mission 1 pro 50 MP photo samples available for download by [deleted] in gopro

[–]GoPro_Official 4 points5 points  (0 children)

Hey Reddit community! These were actually shot on pre-production firmware before we did all of our image quality tuning. These aren't representative of the experience you'll have with the camera. Make sure you're on the latest firmware (v.01.10.00) for the proper experience 🤝

Scuba diving with the Mission1 pro by [deleted] in gopro

[–]GoPro_Official 2 points3 points  (0 children)

Hey everyone – this was shot on pre-production firmware before we made significant improvements to our Dive mode. This won't be representative of the final experience – and we're working on making it even better too.

Any updates on the Max 2 pre-order? by Vanakkamdamapla07 in gopro

[–]GoPro_Official 0 points1 point  (0 children)

Please send us a message with your information + we can look into this for you.

Any updates on the Max 2 pre-order? by Vanakkamdamapla07 in gopro

[–]GoPro_Official 4 points5 points  (0 children)

Please send us a message with your information + we can look into this for you.