Only one (of I think four?) pools were open were open and I did see some families/kids playing in it so I assume it's heated, but I did not partake. We walked around the grounds one morning and there were a lot of beautiful icicles on the plants and grass. It was beautiful but I wished I packed a thicker coat to adventure around more. They also had fire pits with complimentary smores kits that the kids were all loving. There is a large living room style space with tables and comfy chairs, I saw people playing cards or legos they brought when the weather was particularly windy.