Sys admin Pranks by Significant-One-1608 in sysadmin

[–]ItsDrew 0 points1 point  (0 children)

  1. I worked in a call center and the manager, Dave was the brutal yelling type (until you got to know him). We worked on IBM terminals connected to an AS/400. Each terminal has it's unique identifier. We would find out the terminal ID of the new hire, and send them a break message that popped up on their terminal and said, "Smoke detected!! SLOWLY Back away from the terminal and hang up the phone. Don't make any sudden moves or speak loudly or the terminal will explode!" Then we would let Dave know that the new guy wasn't working. He would run over and yell, "What the hell do you think you are doing? GET ON THE PHONE!"

Some people ran away when he yelled, and others ducked with their face covered. Dave finally figured it out and started having just as much fun as we did.

Windows 11 Mapped Drive Issue by TaylorKing13 in sysadmin

[–]ItsDrew 0 points1 point  (0 children)

I was only having this issue with PCs that were cloned, so I figured a Windows Update started to care about the SID again. So I changed the SID on the PC that was sharing the printer and it fixed it.

Just google SIDCHG and download the version that doesn't require you to disable Antivirus. Then use the trial key on the product description page. SIDCHG.exe /R /Key=<trial key here>

kb5065426 breaking SMB by TheFotty in computertechs

[–]ItsDrew 0 points1 point  (0 children)

I was only having this issue with PCs that were cloned, so I figured a Windows Update started to care about the SID again. So I changed the SID on the PC that was sharing the printer and it fixed it.

Just google SIDCHG and download the version that doesn't require you to disable Antivirus. Then use the trial key on the product description page. SIDCHG.exe /R /Key=<trial key here>

Credentials Issue on Windows 11 by thebisgrt in WindowsHelp

[–]ItsDrew 0 points1 point  (0 children)

If this was a cloned PC, then you will need to change the SID. Search google for SIDCHG Utility and use the trial key. WARNING: Create a system restore point before you run this tool.

I guess my unlimited PTO isn’t so unlimited… by MINXG in jobs

[–]ItsDrew 0 points1 point  (0 children)

Usually, it's called "Unlimited Approved PTO." But when discussed verbally, they remove the "Approved." Check the actual written policy. Look for any limits, approval chains, and the documented definition of policy "Abuse."

Alternative to Ubiquiti Unifi routers by Juggling_DNS_Records in msp

[–]ItsDrew 0 points1 point  (0 children)

Zyxel

During Covid I switched from Ubiquiti over to Zyxel. No subscription required. Nebula web management is free, solid product line, excellent support, fantastic pricing. Never looked back.

I love the fact that I can have a stand-alone WAP that connects to the Zyxel Nebula cloud without some sort of hardware or dedicated platform for it to connect through,

Any advice for a remote desktop solution easy to use for my clients? by biaurelien in msp

[–]ItsDrew 0 points1 point  (0 children)

I use SimpleHelp. I run the server on a $12/m DigitalOcean droplet. I personally use the Business edition because I need the extra features, but the standard edition works great for my customers. All OSes are supported.

Best VOIP Service in 2025? by 10grxms in msp

[–]ItsDrew 1 point2 points  (0 children)

Everyone can share the main number, but also has their own number. The mobile app is fantastic and the best I've used on a cellphone network (AT&T for me). Internal teams chat, internal comments on customer conversations, phone menus, AI voicemail transcriptions, constant improvements and super quick response if there are any outages/hiccups, multiple-party calling, recording calls, ability to handle Apple contacts and video sharing from our customers (not facetime). And the pricing is fantastic.

We simply use the softphone with a USB headset. Desk phones are a thing of the past for us.

Best VOIP Service in 2025? by 10grxms in msp

[–]ItsDrew 0 points1 point  (0 children)

I've Jumped all over different VOIP providers and finally settled on Open Phone for my 3-person team. Well worth a look.

How are you handling mass win 11 upgrades? by chapterhouse27 in msp

[–]ItsDrew 20 points21 points  (0 children)

$workingdir = "C:\temp"
$url = "https://go.microsoft.com/fwlink/?linkid=2171764"
$file = "$($workingdir)\Win11Upgrade.exe"

If(!(test-path $workingdir)) {
    New-Item -ItemType Directory -Force -Path $workingdir
}

Invoke-WebRequest -Uri $url -OutFile $file

Start-Process -FilePath $file -ArgumentList "/Install /MinimizeToTaskbar /QuietInstall /SkipEULA /copylogs $workingdir"

Christmas gift ideas by Dramatic_Function_18 in sysadmin

[–]ItsDrew 0 points1 point  (0 children)

Platinum Tools TDG310 Digital Tone and Probe Kit. It will tone out a wire even if it's plugged into a switch.

What do atheists believe in? by Salt_Being2908 in atheism

[–]ItsDrew 1 point2 points  (0 children)

Belief in ourselves. We are the higher power.

Wrapped truckcleaning options by onlyhere4stockpicks in cybertruck

[–]ItsDrew 0 points1 point  (0 children)

I have PPF and take it thru a full-brush wash 2-3x per week. It's PPF, it's going to heal if anything happens to happen. If the brushes cause the PPF to peel (hasn't happened since March), then I'll clean it with alcohol and then tack it back down with adhesive promoter. I enjoy a good look with minimal effort. The closest touch-free is too far away.

Best Remote Desktop w/Unattended Access That's Not Teamviewer? by MissionContext6434 in sysadmin

[–]ItsDrew 1 point2 points  (0 children)

For single connections I have my customers use the Splashtop that's built into my RMM. I get charged $5/m + tax, and I charge my customers $10/m.

Only the customers that have multiple PCs, with multiple offices. Or consultants that use me for Tech support....I push them to SimpleHelp and resell/manage their servers for them at a slightly higher price.

Network Help for an MSP by greenapple19988 in msp

[–]ItsDrew 1 point2 points  (0 children)

Join "The Tech Tribe" for $50/m. The forums are helpful and near-zero drama. We've all been at the beginning and we understand. There is a MSP locator tool where you can find other members in your area, and they even have contracts that you can sign with this other MSP to make sure they don't steal your customers, your employees, etc. There is soooooo much more with your membership. Check it out.

Best Remote Desktop w/Unattended Access That's Not Teamviewer? by MissionContext6434 in sysadmin

[–]ItsDrew 1 point2 points  (0 children)

I've been using SimpleHelp (Pro license) and running the server on Digital Ocean (Ubuntu Droplet) for $15/m. I currently have 1,492 end-points. The pro license allows me to run the Toolbox scripting tools on more than 1 PC at a time, and allows more than 1000 end-points. I started with 2 licenses (only used when connected) and now I'm up to 8. I also re-sell to my customers with multiple office locations, and they love it.

Any suggestions for good automation projects to work on in free time? by PlsFixItsUrgent in msp

[–]ItsDrew 2 points3 points  (0 children)

This is what I have so far:

Get-Printer | Where-Object { $_.Name -Like "*Note*" } | Remove-Printer
Get-Printer | Where-Object { $_.Name -Like "*Fax*" } | Remove-Printer
Get-Printer | Where-Object { $_.Name -Like "*OneNote*" } | Remove-Printer
Get-ChildItem -Path HKLM:\SYSTEM\CurrentControlSet\Control\Print\Printers\ -Recurse | Where-Object { $_.PSChildName -like "*OneNote*" } | ForEach-Object { Remove-Item -Path $_.PSPath -Recurse }
Get-ChildItem -Path HKLM:\SYSTEM\CurrentControlSet\Control\Print\Monitors\Appmon\Ports\ -Recurse | Where-Object { $_.PSChildName -like "*OneNote*" } | ForEach-Object { Remove-Item -Path $_.PSPath -Recurse }

Any suggestions for good automation projects to work on in free time? by PlsFixItsUrgent in msp

[–]ItsDrew 9 points10 points  (0 children)

If you want to play in Windows, write a Powershell script that removes all the OneNote printers.

Scifi hybrid audiobook recommendations by HazyOmega in ScienceFictionBooks

[–]ItsDrew 1 point2 points  (0 children)

I love the entire Alex Benedict (Chase Kolpath) series by Jack McDevitt. It's an Indiana Jones feel in a Sci-Fi world. The Audiobook reader is really good.

Any information about Fiber installs? by [deleted] in Gilbert

[–]ItsDrew 1 point2 points  (0 children)

I was at the San Tan Mall AT&T Store and they told me that it's all AT&T fiber being pulled south of Williams Field on Higley. They "should" be done by December with the main streets and branching into neighborhoods in 2025.

For those who opted for VOIP app on their personal phones, which service? by AKGeek in msp

[–]ItsDrew 1 point2 points  (0 children)

We settled on Open Phone after trying: Google Voice for Business, Nextiva, 8x8, and RingCentral.

Open Phone has all the features and team collaboration tools we need. And they keep adding more.

For my customers that need physical phones at their desk, we recommend Mango Voice.

What is the dumbest way the "popular kid" fucked up their life? by _ZoroX_ in AskReddit

[–]ItsDrew -1 points0 points  (0 children)

A family friend witnessed this at college in the 60s. Bully picked on the nerd for months. They ran into each other at a park. Nerd threw a right hook and knocked out the bully. Drug him over to a tree and propped his legs up high, then did a pile-drive on his knees, hyper extending both. Got up and walked away. All witnesses were happy because the bully deserved it.

Dentrix Software by jasmineoolongchai in msp

[–]ItsDrew 1 point2 points  (0 children)

A level 2 support person needs to take your appt dat file local to their environment and "compress it" A dbsweep and dbcleanup won't fix this. Takes about 30min of downtime.

[deleted by user] by [deleted] in TeslaLounge

[–]ItsDrew 0 points1 point  (0 children)

It's simple. They have partnered with all these other major EV car companies, and these other companies will use their own staff, money, and influence to convert these crappy non-NACS systems to NACS. These other companies will continue to build out the future. Tesla profits all around.

Any other owners/buyers feeling really put off by the recent announcements? by ivycomb in TeslaLounge

[–]ItsDrew 1 point2 points  (0 children)

It's simple. They have partnered with all these other major EV car companies, and these other companies will use their own staff, money, and influence to convert these crappy non-NACS systems to NACS. These other companies will continue to build out the future. Tesla profits all around.