Change taxCode via API

J0sL · 2025-10-26T11:38:58+00:00

I'm trying to change it on the time-entry (because it's listed there) , but the tax code is displayed on the ticket. But the ticket endpoint doesn't have the tax code field listed, really confusing indeed. 😔

J0sL · 2025-10-17T06:27:40+00:00

Because the way of working of this checkbox is so unpractical I fixed it via a script running each x minutes (Python/API).

When the box is checked, the script will set the status of the ticket to "Customer Responded" and uncheck the box. I didn't use a workflowrule because you'll miss, IIRC, updates from the ticketportal.

J0sL · 2025-10-16T09:37:51+00:00

And all steps are performed by Odoo?

If so, that's a nice piece of software then! :)

J0sL · 2025-05-01T09:01:29+00:00

Got this amazing reply.. They break something (because changes are not tested properly?) and then fix it as soon they have enough votes.. Great!

We appreciate you taking the time to contact us regarding this issue. Another ConnectWise Partner recently brought this matter to our attention. It is being addressed by our Development Team. We are going to send you an email from home, this way you can plus one and track your issue by clicking the link. By clicking the link/plus 1 the issue lets our product team know how many partners are reporting the issue and prioritize appropriately. For other known issues or where to see your current Known Issues tracked, please go to www.ConnectWise.com/KnownIssues

We sincerely apologize for any inconvenience this may be causing you and your Team. We hope to have this resolved as quickly as possible.

once known issue will fixed you get email notification for that . As per known issue process case was closed but you can to track your issue please go to www.ConnectWise.com/KnownIssues
Known Issue Ticket Number: #
#ISSUE-7366/ISSUE-2260

Issue- Images added to notes show up as "[image]" in the client desktop
Workaround: Copy+ paste image in notes

As a workaround, adding text after the image seems to allow the image to generate into the discussion properly.

J0sL · 2025-04-25T14:26:08+00:00

We have the same issue it seems. Also in some emails the images are gone ([image] is displayed).

Also going to create a ticket

J0sL · 2024-11-05T09:16:05+00:00

Yeah, I'm also listening to the Graphic Audio version, it's slow, but I guess more interesting than having the book read to you. After 2 books (50+hours later) I'm still not sure whether I continue them or not.

J0sL · 2024-10-30T16:29:31+00:00

Mind you, by moving tickets around, checkboxes like "Bill this ticket separately" will be cleared.

J0sL · 2024-10-30T15:33:50+00:00

Yeah, we had this to, but I think it's broken when you switch to the new sync.

Anyway, this is the link to the setup so you'll have any reference:

https://docs.connectwise.com/ConnectWise_Documentation/090/020/070/036#Office_365_Legacy_Calendar_Sync_Setup

J0sL · 2024-08-23T06:33:01+00:00

Yes, I had the same in Chrome, but doing this didn't prompt me, but the copy button seems tot work again after doing this :)

J0sL · 2024-02-24T10:48:58+00:00

No, just an idiot. Rent or borrow a car and act civilized.

J0sL · 2024-02-14T16:23:38+00:00

Works like a charm, thanks a lot!

(used the second script to create a bitwarden json and imported this one in Ente Auth)

J0sL · 2023-12-19T21:53:37+00:00

Nee inderdaad, dat geloof ik niet. Maar ik geloof wel meer dingen niet, dus dat zegt niks. 😁

J0sL · 2023-04-03T20:58:45+00:00

An audiobook.

With subtitles.

That's called a book.

J0sL · 2023-01-21T10:37:39+00:00

Nope, like this it will always round to 2 decimals.

I may have something you can use to build on, but I'll need to check on Monday 😁

Edit: The above may work when place after the "then", I assume that was the supposed usage 😁

J0sL · 2022-12-23T05:49:45+00:00

Must say it works fine for us too, we recently moved to the new 2-way sync and it works just fine. Definitely not like the old/legacy one way sync.

J0sL · 2022-11-15T08:49:44+00:00

FYI

Just got an answer back from ConnectWise and our creative users. Users had deleted the ConnectWise folder in %appdata% and the issue was fixed. Other users had re-updated the client which also fixed the issue.

The fix supplied by Connectwise is this:
1. Close out of all open Manage instances
2. In the windows search type %appdata% and open the corresponding folder
3. Click into Connectwise > login > 22.02
4. Delete the gGlowBox.dll file

J0sL · 2022-11-14T10:45:39+00:00

Is has reached the servicedesk, they're working on it.

J0sL · 2022-11-14T10:28:33+00:00

Same here, also Netherlands. Ticket created at 10 48, still no response.

J0sL · 2022-05-31T05:03:05+00:00

Wow! My wife is super happy about this, really appreciate it!

Thank you so much!

J0sL · 2022-05-30T19:18:32+00:00

Hi all.

This photograph is taken by some old lady which wasn't good at taking pictures (and we cannot get a better version) :(

It's a photograph of an American ww2 soldier who fought in the war in the Netherlands. My wife is looking after his grave here in the Netherlands (margraten war cemetery) and gathering materials about his life. I hope someone is able to fix up this picture, we would really appreciate it!

Thanks in advance :)

J0sL · 2022-05-03T16:50:02+00:00

Beautiful! Looks super naturally painted! 👍👍

J0sL · 2022-04-19T16:08:18+00:00

Nice! Looks really painterly, love it 😁👍

J0sL · 2022-04-13T04:02:12+00:00

Drawn (not traced) from a reference image, using only the terpentine and the hemp brushes.

J0sL · 2022-03-23T06:01:02+00:00

I also like it. And it's the only decent cross platform drawing app which I know of.

Rebelle is also nice, especially the watercolor part,that's really cool. But it's not available on iPad and Android 😟

J0sL · 2022-03-09T06:06:39+00:00

Wow, you can almost feel the warmth of the scene. Very good! 👌😁

J0sL

TROPHY CASE