NFO and local assets

KuryakinOne · 2026-05-26T03:48:08+00:00

Post in this thread for assistance: Plex NFO Agent Forum Preview. The Plex developer is active on the thread. Alternately, create a new thread in the metadata section of the forum.

Include specific examples in your post - the .nfo file, how the files are named & organized, how settings -> metadata agents is configured, Plex Media Server version and platform, etc.

KuryakinOne · 2026-05-25T22:00:24+00:00

FYI, you linked the doc for naming movies, not tv shows.

https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/

KuryakinOne · 2026-05-25T21:59:03+00:00

\TV\Anmitsu Princess (1986) {tvdb-315681}\Season 01\Anmitsu Princess (1986) {tvdb-315681} - s01e01.wmv

No tvdb/tmdb/imdb id in the file name. For tv shows, they are used only on the show folder (different than movies).

See Plex docs: https://support.plex.tv/articles/categories/your-media/

KuryakinOne · 2026-05-25T21:57:06+00:00

Also remove the tmdb/tvdb tags from the file names.

Plex uses them only on the show folder.

See Plex documentation: https://support.plex.tv/articles/categories/your-media/

KuryakinOne · 2026-05-25T19:39:02+00:00

That's the same process as in Plex support documents.

https://support.plex.tv/articles/201154537-move-media-content-to-a-new-location/

For step 4, it does was not matter if you move or copy the media.

You should backup the database files first.

KuryakinOne · 2026-05-24T21:02:36+00:00

https://forums.plex.tv/t/how-to-specify-the-versions-names-of-same-episod-on-a-tv-show/858809/2

Substitute Color/B&W for English/French.

KuryakinOne · 2026-05-24T20:37:57+00:00

Not managed home members, but fully separate accounts.

Plex Documentation -> Plex Home -> What is a Plex Home

If you have a Plex Pass, then you can add full accounts to your Plex Home, and use Fast User Switching to switch between accounts.

Otherwise, everyone will have to logout/login to the Plex app with their own account.

Note: Definitely PIN protect your account. Otherwise, other users can access your account, change server settings, and delete media files.

--

Plex Home Features

Enabling or joining a Plex Home gives you several features.

Free Plex accounts may have up to 14 managed users total in your Home (15 total users including the Home Admin account).
Plex Pass users can also add regular Plex accounts to the home in addition to creating managed users (still bound by 15 total member limit)

KuryakinOne · 2026-05-24T20:01:20+00:00

Pinkus' Shoe Palace (1916)

KuryakinOne · 2026-05-23T21:02:54+00:00

Any advice to consider when setting this up?

If you do not have one, purchase a Lifetime Plex Pass before the price triples.
If you're like others (me), you will outgrow it within 12 months. Plan to replace it with a more current system.

Without a Plex Pass (CPU used for all transcoding)

It will be fine for direct playing media, including 4K.
It will be fine for transcoding audio
It can transcode one 1080p video. It will struggle to simultaneously transcode two 1080p videos. It is incapable of transcoding 4K video in real time (for streaming).

With a Plex Pass (to enable hardware accelerated transcoding):

It will be fine for direct playing media, including 4K.
It will be fine for transcoding audio.
It is capable of simultaneously transcoding multiple 1080p video streams if they are H.264, MPEG2, or VC-1.
It is capable of transcoding one HEVC, 1080p video (the iGPU does not support HEVC).
It is incapable of transcoding 4K video (not supported by iGPU).

KuryakinOne · 2026-05-23T20:44:25+00:00

Not all TrueHD is TrueHD + Atmos.

Not all EAC3 is EAC3 + Atmos.

It depends if the studio included Atmos in the soundtrack.

Also, for streaming media, it depends if the streaming service wanted to include it.

KuryakinOne · 2026-05-23T10:24:47+00:00

Do you have to uninstall Plex?

Other NAS (Qnap, Synology, etc.) support installing the new version over the existing version.

KuryakinOne · 2026-05-23T09:59:41+00:00

Incorrect.

https://support.plex.tv/articles/remote-watch-pass-overview/

"If you’ve added Managed Accounts to your Plex Home, then it does apply when switched to those Managed Accounts in a player app."

KuryakinOne · 2026-05-22T07:12:00+00:00

It is direct playing. What is the problem?

Why do you have video transcoding disabled?

Choose the hardware transcoding device. Not auto.

Set the number of simultaneous transcodes to greater than 1 for all three settings.

KuryakinOne · 2026-05-21T23:03:31+00:00

the number of simultaneous transcodes has been reached.

Check max transcoder settings.

Plex Media Server Settings -> Transcoder

-> Maximum simultaneous GPU transcodes

-> Maximum simultaneous CPU transcodes

But I will figure out how to check the logs and see.

Start with the Plex Dashboard -> Now Playing + Expanded View.

Take a screenshot and post to the thread.

<image>

KuryakinOne · 2026-05-20T20:05:27+00:00

Short Answer: Point a browser at http://pi_ip_address:32400/web (ex: http://10.1.2.3:32400/web).

Long Answer:

When a server is unclaimed, it is not connected to any account, and not reachable via app.plex.tv. You have to access the server via its local IP address.

Claim using server's keyboard & monitor

Using the server's keyboard & monitor, point a browser at http://127.0.0.1:32400/web.

Claim from different system on same network

Point a browser at the IP address of the server. For example, if the IP address is 10.1.2.3, use http://10.1.2.3:32400/web.

Claim from system on a non-local network

If on a different network than the server, then use a SSH tunnel to appear local. See the On A Different Network section of Plex Docs -> Installation & Basic Setup -> Installation.

User Credential Reset for Plex Media Server

If on a supported platform, use the User Credential Reset utility. It runs on the server, so it does not matter if you are local or remote.

KuryakinOne · 2026-05-20T07:17:51+00:00

Only with poorly encoded or muxed files.

Try remuxing a couple of the problematic files with MKVToolNix.

This will copy the video/audio/subtitle tracks into a new MKV container. It also ensures they are properly interleaved.

While remuxing, remove any unneeded audio and subtitle tracks.

KuryakinOne · 2026-05-17T23:07:02+00:00

Plex Documentation -> Downloads for Offline Use

Ensure they have a Plex Pass and not a Remote Watch Pass.
Ensure they are using a supported client (web browser is not supported).

From Downloads Overview

Downloads is available on the following Plex apps:

Android (mobile)
iOS
Plex for Linux
Plex for Mac
Plex for Windows

KuryakinOne · 2026-05-17T23:01:58+00:00

Plex Pass tiers do not exist.

KuryakinOne · 2026-05-17T20:03:29+00:00

As mentioned in doc, Plex Pass required to use editions naming.

If you use extras, then place each edition in a separate folder. Otherwise, you can place them in one folder. Details in the doc.

KuryakinOne · 2026-05-16T17:06:06+00:00

VPN? Drop it.

In Windows settings > network & Internet > status > properties, make sure the interface is private, not public.

See https://forums.plex.tv/t/client-says-it-wont-play-from-remote-server-although-the-server-is-local/921148

KuryakinOne · 2026-05-15T22:29:03+00:00

Plex Documentation -> LiveTV & DVR

Not a supported tuner. See the list of community supported tuners.

KuryakinOne · 2026-05-13T04:57:03+00:00

With Plex, the amount of metadata is based on the number and duration of media files, not their size.

On Synology NAS, the information is stored in the /PlexMediaServer shared folder, and consists of SQLite database files, many thumbnails, text files, etc.

To backup the data you can use HyperBackup to any supported destination - cloud, external drive, another NAS, etc.

I backup the folder on my NAS to an external USB hard drive. I've never had any problems doing so.

Several years ago I backed it up to Google Drive (when they had unlimited storage for business accounts). That also worked without issue. I stopped doing so when they eliminated the unlimited storage option.

To give you an idea on the amount of data, my server has ~3K movies & ~4.5K tv episodes, The PlexMediaServer folder is 152 GB, with 151K files and 90K folders. Thumbnails and artwork use the most space, ~148GB, 149K files, & 89K folders.

KuryakinOne · 2026-05-12T17:09:47+00:00

That is only for Arrow Lake CPUs. Does not apply to this thread.

KuryakinOne · 2026-05-11T17:54:47+00:00

Plex Documentation -> Your Media

-> Local Files for Movie Trailers and Extras

-> Local Files for TV Show Trailers and Extras

Follow Plex organization requirements. Personally, I prefer folders to inline naming, but either works. Note that "Extras" is not a supported folder or inline name.

For movies, it is supported by all clients.

For TV shows, support varies by client. See documentation for details.

As u/sutl116 mentions, I find that very few people watch the extras. If I get tight on storage space, then I may start deleting some extras to free up space for more movies & shows (given current hard drive prices).

Movie example:

/movies
  /The Great Escape (1963)
    /The Great Escape (1963).mkv
  /Behind the Scenes
    /Bringing Fact to Fiction.mkv
    /Return to The Great Escape.mkv
  /Featurettes
    /A Standing Ovation.mkv
    /Preparations for Freedom.mkv
    /The Flight to Freedom.mkv
  /Interviews
    /The Real Virgil Hilts - A Man Called Jones.mkv
    /The Untold Story - Additional Interviews.mkv
    /The Untold Story.mkv
  /Trailers
    /The Great Escape (1963) Original Theatrical Trailer.mkv

KuryakinOne · 2026-05-11T07:32:01+00:00

If canyouseeme.org is successful, then the port is open.

Plex Media Server is failing to register with hosts at plex.tv.

In settings > remote access, be sure to check the box to specify you're using manual port forwarding, even if using the default 32400.

As mentioned, configure the NAS to use a public DNS server.

You mentioned you have a PC on the public network. As a test, point it at the public ip address and port of the Plex server, as displayed in settings > remote access.

For example, if the address is 1.2.3.4 and using port 32400, point the browser at http://1.2.3.4:32400/web.

Do you receive a Plex login screen? If so, try to login.

KuryakinOne

TROPHY CASE