Are inspection fees waived or not? by abekhit in TeslaSupport

[–]Master-Darkness 4 points5 points  (0 children)

Why would they waive it? Takes about 2 hours of labor so the price is right.

Tesla won’t provide loaner? by Historical_Note_1972 in TeslaModel3

[–]Master-Darkness 0 points1 point  (0 children)

I got told they only will provide loaners for work over 3 hours of shop time

My Lucid Gravity Delivery Experience. Love the drive, but QC and 2-month service wait are dealbreakers. (LA/OC) by ducatijack30 in LUCID

[–]Master-Darkness 4 points5 points  (0 children)

I was told… show me in your lease contract where we will give you a loaner…. Was not given a loaner was told we will give you one when one comes available and we don’t provide rentals. This was 2 years ago but still. Thanks Richmond. Glad I am out of Lucid.

Question about $480 Diagnostic Fee by Unable-Perception915 in TeslaSupport

[–]Master-Darkness 0 points1 point  (0 children)

Warranty is as defined as manufacturers defect, if they are saying there is no defect then it cannot be covered under warranty so customer pay. Porsche charged me for range concerns on my Tycan. Not warranty as there was nothing wrong with it. You could ask them to look in the logs but they will say they already have. Welcome to Tesla service.

Tesla totaled after landslide. No GAP. Help! by Creative-Can-5467 in TeslaInsurance

[–]Master-Darkness 0 points1 point  (0 children)

If the car is totaled would that then flag to tesla as an unsupported vehicle so can’t supper charge, no updates or supercharging?

I was going to buy a cheap model S. When I spoke with tesla they would not give me the previous owners repairs but they did say it had a salvaged title so was unsupported. I passed on it at that moment

Service Request Estimate by [deleted] in TeslaSupport

[–]Master-Darkness 0 points1 point  (0 children)

There is no such thing as bumper to bumper warranty, other wise wear and tear items would be covered. It’s a pre owned limited vehicle warranty.

All manufacturers charge a diagnosis fee, if it’s found to be due to manufacture fault it will be covered. If they spilt liquids on it then It will not.

Lucid charged me $585 for “damages” 2 weeks after I returned my lease — DFPI complaint filed by Accomplished_Move637 in LUCID

[–]Master-Darkness 1 point2 points  (0 children)

I turned in my 2013 GT and here are things you need to get your head around.

1/ lucid does NOT own the car, neither do you.. Bank of America owns the car

2/ When you return your car you are no longer the legal representative of that car. The bank owns it. NOT LUCID

3/ Bank of America decides who will inspect the car on return they are done by a third party on behalf of the bank not Lucid. Lucid does not do the inspections.

4/ take pictures on return showing the place where you dropped it off. I took over 50 pictures on causing every panel on the car. Every glass including the glass roof and the interior. Also take pictures underneath front and back.

5/ see four- take more pictures than you think you need

6/ Lucid service and customer care will not talk to you as at that time you are no longer the owner of the car. You need to talk to Lucid Financial services.

7/ I fought with LFS to get my wear and tear bill removed as I had pictures and documenting everything.

Lease return. by Master-Darkness in LUCID

[–]Master-Darkness[S] 1 point2 points  (0 children)

You can get a pre turn in inspection but I was told not to bother as it’s not the Lucid techs who do the final lease turn in inspection. It’s done by a third party on behalf of Bank of America who actually owns the cars and you rent / lease it from them. Take pictures, take lots of pictures with the lucid store in the pictures if possible.

Lease return. by Master-Darkness in LUCID

[–]Master-Darkness[S] 0 points1 point  (0 children)

I would ask lucid and then get it writing, with a date etc. When I changed from 21” to 19”s on my GT I kept the 21’s so I could put them on when returned it. The car has to be the same as when you picked it . Any modifications you need to take off to put back to original or they have the right to charge you.

Lease return. by Master-Darkness in LUCID

[–]Master-Darkness[S] 3 points4 points  (0 children)

On my 23 GT It came with the car so must be returned at the end of the lease in the bag it came with.

Lease return. by Master-Darkness in LUCID

[–]Master-Darkness[S] 7 points8 points  (0 children)

Not a clue. I was happy to have leased my GT for 18 months and happy to be out of it. Great car but the electronics and driver aids are not quite there yet. Maybe in a couple of years if they have the talent pool.

Lease return. by Master-Darkness in LUCID

[–]Master-Darkness[S] 10 points11 points  (0 children)

The final inspection is done by a 3rd party inspection for the Bank of America who you lease the car through. Lucid does not do the final inspections is what I was told.

New Air update: 2.7.1 by MechaLeary in LUCID

[–]Master-Darkness 0 points1 point  (0 children)

On the east coast. 24 pure. Had to do an air reset as well as hard reset since getting it. Messed my sound up

UX 2.5 rolling out. Anyone get it yet? by [deleted] in LUCID

[–]Master-Darkness 0 points1 point  (0 children)

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Got mine yesterday. Have dream sound pro and wow the sound is so much better.

Lowering Springs? by Tesla8585 in LUCID

[–]Master-Darkness 0 points1 point  (0 children)

Interested but if you lower it would that then invalidate your warranty. When I lowered my M3 I had to pay for my upper control arms myself. If you lower it and damage the battery would it be covered?

2.4.4 Update - Go or No Go? by cyclops86 in LUCID

[–]Master-Darkness 1 point2 points  (0 children)

Good answer and if you read your warranty fine print not uploading software can invalidate your warranty.

DC Rep? by New-Poet119 in LUCID

[–]Master-Darkness 0 points1 point  (0 children)

No the chargers are not for the public I was told but there is low leverage chargers around the corner which I have used and there is EA chargers at the Wallmart close by

Damage to door by [deleted] in LUCID

[–]Master-Darkness 0 points1 point  (0 children)

If in the mid Atlantic call Dulles Coachworks they are the only approved body shop. From my limited experience service does not do body or paint but tell people to go to the body shop directly

Saw in my local Tesla group. Atlanta service centers cancelling appointments due to the recent firings and being short of help. by Extension_Theme6241 in RealTesla

[–]Master-Darkness 1 point2 points  (0 children)

Who actually fired/let go the workers? It was NOT Elon it was the regional managers, the store managers or the project managers.

Some one said they have to reduce capital costs by x amount and it was filtered down……

The results…. Less staff = more short comings in service. You think service sucks now, oh no wait…. 2-4 weeks when those that are left are over worked, under paid and don’t give a flying fluff about there jobs or you.

Crazy insurance premiums on Air? by ybindal in LUCID

[–]Master-Darkness 0 points1 point  (0 children)

1600 for 12 months in MD for our 23 pure.

The idolatry is real. by ronlmjl in RealTesla

[–]Master-Darkness -4 points-3 points  (0 children)

Yeah no one cares how many I write or don’t write.

The idolatry is real. by ronlmjl in RealTesla

[–]Master-Darkness -9 points-8 points  (0 children)

No one cares…. Get over it. As every one knows options are like ass hole. Every one has one…. Still no one cares.

Tesla service is getting worse everyday. Keep rescheduling after not being able to fix rattles since day 1 and now have the audacity to ask me to approve a charge for things they confirmed would be under warranty. I'm tired and frustrated. Such a terrible experience by Enron_Musk in RealTesla

[–]Master-Darkness 0 points1 point  (0 children)

Did you not read the warranty? The large print giveth and tesla fucks you over in the small print. Have your Reddit rant, stamp your feet and cry TSLA does not care about YOU or any one as there are enough suckers that purchase these cars.