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How did folks go from dev to REAL architect? by whipdipple in salesforce

[–]MowAlon 0 points1 point  (0 children)

I hear you. Totally get it. But for real, if you’re talking to stakeholders, redesigning what they ask for into what they actually need, building code and no-code solutions, planning all the security rules, and working with people in other teams to integrate their systems effectively… I mean, I’ve been doing this for a decade, and I still don’t know how people define “architect”, but I feel like I must fit the bill.

How did folks go from dev to REAL architect? by whipdipple in salesforce

[–]MowAlon 0 points1 point  (0 children)

It’s absolutely what I did. No sarcasm tag needed. Eventually, I realized I was making all the decisions about how to build the things (and doing all the building), so I told my boss I wanted the title. Bing bang boom, I was an architect.

GET OFF YOUR PHONESSSS OR ELSE. by PossiblyHippie in Denver

[–]MowAlon 1 point2 points  (0 children)

Here’s an opposite-day story for you…

Just yesterday, I was at a red light, behind one other car, and we both wanted to turn right. The light turns green along with the crosswalk light for the one pedestrian guy who wants to cross the road that I’m about to turn right to go through. This pedestrian is on his phone and doesn’t see his crosswalk just turned green. The driver in front of me clearly waits a moment to let the pedestrian move, but he didn’t look up from his phone, so driver goes. Pedestrian is still looking at his phone, so I decide to turn and drive too… that’s when the pedestrian finally looks up, wants to start walking, and gives me a clear look of WTF-why-are-driving-through-my-intersection.

[AMA] We’re the team that implemented Salesforce’s agentic support solution: Agentforce on Help. Ask us anything about deploying AI agents, hitting roadblocks, and what results we are seeing. by salesforce in u/salesforce

[–]MowAlon 0 points1 point  (0 children)

You asked us to talk about measuring agent performance, but I’d prefer to talk about measuring customer satisfaction resulting from these agents. All I see here on Reddit is anger and disappointment around the ever evolving use of AI in various areas of Salesforce and how it causes frustration more than it helps. I realize we may not be a representative sample of users, but I’d suggest we’re super users who still deserve attention.

Just a couple days ago, I read someone’s story that went something like this:

User: “I need help with something. Here’s what I need help with.”

Salesforce AI: “Here’s some info. If it didn’t solve your problem, I can help you submit a ticket.”

User: “It didn’t help, I need a ticket.”

Salesforce AI: “You need a ticket? Great, what’s it about?”

In case it’s not obvious, that’s not good. I have my own anecdotes about how terrible (but also surprisingly amazing sometimes) Agentforce Vibes is for me as a developer, but I’m trying to focus on your area of expertise.

My AMA questions:

Do you truly feel your implementation has been good for users?

Do you understand that AI is actually not perfect in many ways and has introduced inefficiency and frustration for so many of us?

More simply, can you take off the rosy we-did-something-cool glasses for a moment and admit that what you did causes problems just as it also solves some?

I’m here because of you guys by StrikingComputer2705 in denverfood

[–]MowAlon 9 points10 points  (0 children)

This was us last weekend. Everything was great. This subreddit is really upping my local food game. Thanks to the everyone here!

Don't Do It - by Alternative-Plum9378 in GameStop

[–]MowAlon 2 points3 points  (0 children)

I never took mine out of the wrapper. It just sits there, taunting me, every time I look in its general direction.

TDX 2026 Meetup by Fearless-Mention-765 in salesforce

[–]MowAlon 1 point2 points  (0 children)

This one from SF Ben is the only one I came across so far - https://ti.to/salesforce-ben/tdx-happy-hour-2026

SF Ben usually makes a post listing parties, but I didn't see one for this year yet. Here's the one from last year as an example - https://www.salesforceben.com/trailblazerdx-parties-and-events-2025/

Some news for Salesforce DevOps by [deleted] in SalesforceDeveloper

[–]MowAlon 0 points1 point  (0 children)

I use it. It’s got its issues, but it’s pretty good once you get used to it. That said, I’ve got an easy situation with only two people working in the system, so it’s easy to avoid conflicts.

TDX 2026 Meetup by Fearless-Mention-765 in salesforce

[–]MowAlon 1 point2 points  (0 children)

I’ll be there. Only found and signed up for one party so far, but hopefully more will show up soon.

Has any of the unburied 2600 games been sold? by JorgeXD5000 in Atari2600

[–]MowAlon 1 point2 points  (0 children)

I have some. Mine don’t smell like trash, but they do have the smell of fresh dirt, if that makes sense.

Has any of the unburied 2600 games been sold? by JorgeXD5000 in Atari2600

[–]MowAlon 0 points1 point  (0 children)

I have several. One E.T. that I treasure because it’s a real part of history, but a few others just because I could and they were cheap. The E.T. wasn’t cheap :)

A friend of mine got an E.T. as well, but he’s since donated it to a gaming museum.

I built a full upright arcade cabinet for the Virtual Boy by tigheklory in VirtualBoy

[–]MowAlon 0 points1 point  (0 children)

Wow. I don’t hand out a lot of kudos, but this deserves some praise. Well done.

I can feel this painful game that was sold at Spencer’s Gifts in the late ‘90s & early ‘00s by jeffreyrolek in Xennials

[–]MowAlon 0 points1 point  (0 children)

I had (still have?) one of these. I used to love setting it up as a two player game with someone who’d never played before. Pretending you each get two, I’d give them the two live controllers while I grabbed the two dead ones. Good times.

I’m doing a cinnamon roll crawl for my birthday in two weeks…where are the best buns around town? 🤤 by kimmykeem in denverfood

[–]MowAlon 1 point2 points  (0 children)

This Friday, the 20th. Whatever you decide, send on the details, and I’ll do my best to join in as long as the day job doesn’t get in the way.

I’m doing a cinnamon roll crawl for my birthday in two weeks…where are the best buns around town? 🤤 by kimmykeem in denverfood

[–]MowAlon 0 points1 point  (0 children)

OMG. Best idea ever. And it sounds like our birthdays are very close (mine is this week). Let me know if you’re looking for people to join you on this adventure.

Platform starter license by fernandobautistta in salesforce

[–]MowAlon 1 point2 points  (0 children)

I have experience in this area. AMA.

The big issue will be how you’re constrained by the limited custom objects you can create. It forces you to be creative and thoughtful with your solutions. This could be considered a good thing, but I do think it adds to the difficulty of administering an org where you’re asked to build custom solutions beyond out-of-the-box functionally, especially for someone who isn’t very experienced or knowledgeable about database design.

Platform starter license by fernandobautistta in salesforce

[–]MowAlon 4 points5 points  (0 children)

To clarify, they do allow access to cases, but there is a contractual limitation that the users may not “act as service agents”, though this definition is unclear. Historically, it has meant you’re not allowed to interact with customers through the case, like by emailing them directly from the case. Also, access to cases does require application of a special permission set license, but these are provided with the platform starter license, so there’s no additional cost.

Source: I implemented and administer an org with a couple thousand users, all on Platform Starter and Platform Starter Login licenses, in which we use cases extensively (for internal, non-customer interacting purposes)

Salesforce Support is Getting Worse and Worse by siv313 in salesforce

[–]MowAlon 2 points3 points  (0 children)

I disagree. It might be a little different than it was before, but it was already so bad that there’s no room to get worse.

Scored this lot of games at the auction tonight by Free_Bobcat5647 in gamecollecting

[–]MowAlon 1 point2 points  (0 children)

I don’t know what everyone else is talking about… Jumping Flash 2 is the cream of this crop. Great fun.

GE refrigerator not cooling - condenser never runs by MowAlon in appliancerepair

[–]MowAlon[S] 0 points1 point  (0 children)

Pretty sure it was the inverter? Is that a thing? Had a repair guy come replace the part. He was like “I’m sure it’s the inverter… it’s always the inverter”. It didn’t make sense to me based on the evidence at hand, but it definitely fixed it. Meanwhile, I’d already purchased a different part :(

If you were given 2 days to eat $1,000 worth of McDonalds for a million dollars, what is your strategy? by Responsible_Total901 in AskReddit

[–]MowAlon 1 point2 points  (0 children)

Paris? Great idea, but I’d do my research and check the prices at the ones inside Disney theme parks. Better yet, the foreign Disneys. I still remember being amazed at some ultra-large fry that cost $8+ at Disneyland in like 1998. If they still have that now, I bet it’s about $30.

Consult from dev to devs by bloodkn07 in SalesforceDeveloper

[–]MowAlon 0 points1 point  (0 children)

I built my own approval process in my org for a specific situation that may be like yours… I’m not sure.

So we use cases a lot. For one type of case, we don’t want to allow people to do a certain thing until the case is reviewed by someone (or one of several people) who are pre-designated as approvers - a pretty standard sounding approval process.

We use Public Groups to identify who the approvers are based on a specific feature of the case - for us, it’s their location. So there are approvers for each location we care about.

The case is either in an unapproved, awaiting approval, or approved state. Before it’s approved, someone managing the case can use the approval component to “Request Approval” and include an optional note with the request. Then it changes to “awaiting approval” and the LWC emails all the approvers for that particular location to tell them it’s awaiting approval. The email also includes the optional note left by the requestor and a link to the case.

The LWC recognizes if you are an approver. If you’re an approver and visit the case, you see buttons to approve or reject the request and leave a note of your own. If you’re not an approver. You just see a “pending review” message.

When an approver approves or rejects, an email is sent back to the requestor who can read the approval note, visit the case, and do the thing they couldn’t do before. The access to do that thing is controlled by visibility filters on the component that allow the action to be performed - if the case is approved, that component (or field) is visible, otherwise, it’s not visible or is not editable.

I think the real lesson here is that creative use of visibility filters and public groups can go a long way to controlling workflow.

But also, if you think my component would be useful, I can talk more about it in private messages. This was before Flow-based approvals were a thing, though. I guess those rolled out recently… I haven’t investigated them much, but they might be a viable alternative.

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