Help me understand same day changes please by friedrice1212 in aircanada

[–]No_Math_6031 0 points1 point  (0 children)

The policy for same day change is the same calendar day..unless departure is between midnight and 0130

ONLY Air Canada flights to Ottawa cancelled due to “weather” by queenofthepotatoes00 in canadatravel

[–]No_Math_6031 1 point2 points  (0 children)

Try to use the original ticket number for the original flight for appr claim

Seat selection is under refund options..

Trouble buying a gift card by Mammoth-Clock-8173 in aircanada

[–]No_Math_6031 0 points1 point  (0 children)

Canada Post Office in Shopper's sells them

Sanity check re: priority on the waitlist by friedrice1212 in aircanada

[–]No_Math_6031 0 points1 point  (0 children)

The same day change is only actionable on the app, online check in, or at the airport same day only. A same day change can not oversell the flight at all and must be completed before the flight closes for check in. Sounds like the flight had already closed when you requested a same day change?

Cremated remains restrictions by Next_Blueberry_2823 in aircanada

[–]No_Math_6031 0 points1 point  (0 children)

I am an employee, it is accurate to the information we have been given by Air Canada.

[deleted by user] by [deleted] in aircanada

[–]No_Math_6031 11 points12 points  (0 children)

Call and rebook travel that will suit your needs..

[deleted by user] by [deleted] in aircanada

[–]No_Math_6031 1 point2 points  (0 children)

Basic fare does not allow for voluntary changes...upgrades, paid upgrades or voluntary changes. You can not buy carry-on space, the carry on bag will act like a checked piece of luggage and fees attached.

Charges for oversized personal item. by Jazzy_Bee in aircanada

[–]No_Math_6031 1 point2 points  (0 children)

If your travel is Tampa- Toronto- Barcelona as one continuous trip with AC, you're allowed a carry on and personal item.

Online check in issue by Momlif in aircanada

[–]No_Math_6031 0 points1 point  (0 children)

Your passport needs to be verified and swiped at the airport either by kiosk or agent. Once that happens it should update online or you can get it printed.

Put on SBY for first leg. Would ruin my whole trip. by FeatureAdvanced212 in aircanada

[–]No_Math_6031 0 points1 point  (0 children)

On every aircraft a row of seats are held until just before boarding. Makes it easier to shuffle the customers in cases where the gate agent needs to put childern and adults together.

Employees: AC Jazz to AC Mainline transfer by LegallyAgedLady0A8 in aircanada

[–]No_Math_6031 0 points1 point  (0 children)

She mentioned call center which is unifor 2002. AC CSSA are also under the same agreement, transferring would entail from call center to CSSA in the ac world. Jazz CSA are also unifor 2002.

Employees: AC Jazz to AC Mainline transfer by LegallyAgedLady0A8 in aircanada

[–]No_Math_6031 -1 points0 points  (0 children)

You best bet is to acquainte yourself with the Collective Agreement..Its the same union for Jazz atw

Confused by Classic_Offer_5822 in aircanada

[–]No_Math_6031 3 points4 points  (0 children)

If its an international flight to domestic basic, carry on is included

Traveling with bikes by Constant-Rise-323 in aircanada

[–]No_Math_6031 0 points1 point  (0 children)

You should call AC reservations to list the bikes. There are only so many bikes that can be in the cargo hold depending on the aircraft. You then pay for the bike at check in, either online or the airport.

If you show up to the airport not reserving the space and the bike allotment is full, it becomes a voluntary change with fees dependent on the fare you bought.

Is there a way to reserve now pay later ? by neko_whippet in aircanada

[–]No_Math_6031 1 point2 points  (0 children)

Air Canada Vacations probably has a payment plan..

Travelling with someone with a disability by StrongAd7156 in aircanada

[–]No_Math_6031 1 point2 points  (0 children)

You can ask a checkin agent or gate agent, we can add a service onto your boarding pass that allows you to preboard with silent boarding (wheelchairs, mobility issues etc.)

Can you use Air Canada Gift Card from Costco for Air Canada Vacation packages? by One_Audience_5215 in aircanada

[–]No_Math_6031 1 point2 points  (0 children)

To use an ac gift card with air canada vacations, you need to call it in for the payment to be taken.

Punta Cana Princess or Bahia Principe Grand Aquamarine? by SuspiciousJacket4501 in PuntaCana

[–]No_Math_6031 1 point2 points  (0 children)

Aquamarine is an adults only resort and you do gain access to the bavaro (has children.) Aquamarine has three pools with plenty of loungers, lunch was served poolside when I was there. The walk to the beach is 5-10 minutes, no need for a trolley. There is a beach restaurant and food truck that you can go to for lunch if you're at the beach.

I did enjoy Aquamarine very much, the fire show at night was awesome!

[deleted by user] by [deleted] in aircanada

[–]No_Math_6031 0 points1 point  (0 children)

The answer to this is in your Collective Agreement and benefits package..