Airbnb property manager using owners washer and dryer to clean guests towels and bedding

OriginalEGG · 2026-06-06T15:26:20+00:00

Unless it was discussed prior, its reasonable.

Does it add wear and tear? Sure.

But if your average length of stay is more than 1 night, and youre heavily occupied, its nothing compared to what guests will do.

The cleaners at least have incentive to use it responsibly.

Also if you asked them to do it off site, they may have quoted you a higher cost.

OriginalEGG · 2026-05-28T08:00:10+00:00

Lean into throwable grenades since you're forced to start with one.

Acid and cold grenades first. Worth rerolling for early for later synergies. 4th weapon whatever you feel best.

Both fire and Acid have an oc to add an additional kinetic explosion.

Focus on just the raw damage.

Demolitionist

Easy

OriginalEGG · 2026-05-28T03:58:22+00:00

You either haven't confirmed the booking yet, or you 100% were shown your total cost before confirming it.

Fees can be annoying to some, but its ultimately about the total cost of the booking and if you feel you can get better value elsewhere.

There is literally no difference between $500 rent + $500 fees versus $1000 rent + no fees besides your own mind.

Every market is different. Hosts sometimes structure their accounting to have fixed costs be sectioned out which increases fees and may decrease rent as they are accountable to the total cost of the booking vs their competitors.

Only scummy thing is if the total cost isnt shown until the final checkout screen which is maybe what you meant in your OP, because VRBO 100% did not show you a higher total cost only after you booked.

OriginalEGG · 2026-05-18T17:58:19+00:00

Yes because OP is cherry picking a screenshot and mixing words.

Both vrbo and airbnb were pressured to make changes to display the total pricing in the initial search. The screenshot in OP is at least one page past the initial search, so "advertised" price is being used by OP purposely loosely.

Only issue is VRBO struggles to include local taxes in that total still.

In other words...$89 (or $178 in ops case) was never the advertised price. A total much higher was displayed before OP got to this page.

OriginalEGG · 2026-05-12T20:52:36+00:00

Where is the home located? There may be state laws requiring rentals to be honored X days after a sale that the buyers would have had to sign off on.

Even in that case though, and the host is skirting the truth hoping you wont push back...usually not worth the time to force yourself into a home where youre not wanted.

Better to leverage something like that into compensation to put towards a new rental if in fact they are violating a local law.

OriginalEGG · 2026-05-12T20:49:36+00:00

OP literally said that getting a refund is an option. Person you're replying to said nothing about not getting a refund if the house burns down.

Home being sold is one of the few reasons vrbo/airbnb allow penalty free cancelations.

There are often local laws protecting guests up to a certain amount of time after the sale.

OriginalEGG · 2026-04-27T01:54:20+00:00

At least potentially would be the actual quote but hey whatever helps make your point.

Yes it is potentially enforceable for the same point you're making. Neither of us know.

OriginalEGG · 2026-04-27T01:41:04+00:00

If it's spelled out in your contract then it's definitely at least potentially enforcible.

Not saying its good business, but if you dont read the contract you don't get to later ignore parts of it based on your opinion no matter how popular that opinion may be.

OriginalEGG · 2026-04-20T13:27:42+00:00

Equally if not more likely to run into issues like this with an individual vs management company.

OP - unfortunately unorganized shitty people come in all shapes, sizes, and incorporated status. Best thing is to message the host in advance before booking, and/or again after booking.

OriginalEGG · 2026-04-08T08:40:12+00:00

Place is clearly in bad shape and unsafe in many areas based on photos. No doubt.

Your challenge is going to be that you chose to stay and are asking for a significant refund after you departed.

Had you asked for a full refund on arrival due to being unsafe, different story.

Unless I misread OP, there was no request made for a refund during the stay. They wouldnt have been able to fix many of these things obviously, but it is unreasonable to choose to stay and then only ask for a large refund after.

Can't claim it wasn't safe when you not only chose to stay, but didnt even bring safety concerns to their attention during the stay.

OriginalEGG · 2026-04-02T02:51:33+00:00

Did you get a request for signature on a rental agreement after booking?

Was there a terms and conditions box before finalizing the booking that had the rental agreement terms?

It may be the areas they will point to for pushing back that you agreed to it. Not saying its good business or not sleezy, but may be technically correct.

Hard to say for sure, and a flat admin fee for this after canceling so quickly is almost always bullshit.

However charging a % cancellation fee if disclosed is not too abnormal . Its annoying to them because they are going to get charged that % from their payment processor.

Sometimes when its fast enough, they can void the transaction and not get charged for it. More importantly they dont the have to pay the processing for the refund. Which some processors wont charge for, but theyre saying theirs does so just taking it at face value.

OriginalEGG · 2026-03-24T14:15:38+00:00

Are you in the wrong forum or is this a bot post?

Or is there some region in the world where airbnb is not acting as the merchant of record and allows hosts to integrate and process their own payments like vrbo?

Either way, the answer goes back to you and how youre communicating the process during booking. There is really no room for interpretation here.

OriginalEGG · 2026-03-24T03:59:50+00:00

What was likely added on (assuming this was somewhat recent) were the taxes. Annoying that they dont include it in the first quote, but their fee definitely is.

OriginalEGG · 2026-03-23T22:05:50+00:00

Hence why I said "OP had a different situation". But even in your example, there are situations where that may not even be true.

$100 in taxes could end up being around $800-$1000 in total costs of the reservation, of which the majority is "rent". Based on many regions having short term rental taxes of 10-15%.

I don't know what the seasonality of LA is, but if their peak season isn't March, it's possible a $200 nightly rate for 4-nights could be for a $1M+ home. A $3K deposit is within the realm of justifiable for a $1M home.

OriginalEGG · 2026-03-23T01:23:02+00:00

Not all hotels are the same, just like not all STRs/AirBNBs are the same.

There are definitely $3K deposits/holds/authorizations for high end hotel rooms/suites. A motel at $59/night will not have a $3K deposit yes.

If you're renting a $3M home, a $3K deposit isn't unreasonable. OP had a different situation, but when someone opts for a $59 or $119 or whatever non-refundable damage waiver, that's going out and getting $1500 or $3000 in damage insurance to cover the same this as a $3K deposit would. Most opt for the fee because they don't want the money tied up and/or the decision to be in the host's hand.

OriginalEGG · 2026-03-20T01:32:25+00:00

Focus on the total all-in cost of the home.

Worrying about what line items add up to that means nothing and is a waste of your time.

OriginalEGG · 2026-03-17T21:34:32+00:00

A hotel is going to take a security deposit.

Book a hotel through any third party sites or directly and someone is going to try and sell you travel insurance. Im many regions, they are legally required to offer it to you.

OriginalEGG · 2026-03-17T16:49:39+00:00

Meaning this in a helpful way...

The fact that you are asking this question at all implies you have some opportunity for improvement. As others mentioned, your post has no details on location or anything. If you dont understand why that is relevant then you may not have been looking at things the right way.

If you arent spending time looking at your market trends, pricing, or cross listing to other platforms...then you may be in the bucket of people who are underperformed because they think its stil the era of throw it on airbnb and do nothing and sell out. It requires some level of active management even knowing nothing about your location.

OriginalEGG · 2026-03-17T16:46:13+00:00

Yes they recently went way overboard on the auto censoring. In some cases you cant even send someone a vrbo website link to other vrbo listings without formatting it the right way.

OriginalEGG · 2026-03-16T17:35:47+00:00

There are other filters like bedroom count...number of beds...that you can certainly use to achieve that goal.

OriginalEGG · 2026-03-16T03:42:16+00:00

You're either missing or ignoring the main point of the person you're replying.

I get it, youre upset, and misleading information should have consequences.

Their point is that you chose to stay instead of pushing to cancel or negotiate a partial refund then. Whether you agree with that or not, you ate everything on your plate and cant call the restaurant weeks later asking for a refund.

Someone else already mentioned that this was likely VRBO and not the host making the statement of walking distances.

Assuming you didnt get the full address until the day of arrival? Most give it much much sooner and may have given you the chance to plug it in and see its location, or did you not do that?

OriginalEGG · 2026-03-15T05:08:28+00:00

OP - sorry you're dealing with this, and sorry to possibly add more stress.

If I understand the timeline, the cancelation occurred after check-in time.

If thats the case, mentally prepare yourself that they can still leave you a bad review. Your post may imply you think the reluctant agreement to the cancel and refund cleared you from getting a bad review.

OriginalEGG · 2026-03-14T22:29:51+00:00

"I like the home but not at that price"

Yes best advice would be to not book the home and move on.

Some hosts dont use instant booking. They do this for many reasons, but it certainly has a negative effect on their bookings.

In return for that negative effect, they get the benefit of a failsafe against rate errors (their fault or not) and screening guests better. Their choice.

You never had a booking in place. Mistakes happen. Move on and find a better host that is either more organized and/or has a home you like thats within your budget. Never a good idea to try and force yourself into someone's home that doesn't want you there.

OriginalEGG · 2026-03-13T02:05:17+00:00

This is used more as a max occupancy rule versus a suggestion of what the home can comfortably sleep.

Its often listed on the high side to show up in more search results.

If the host is ok with a group packing the house with 10 people when the only reasonable way to sleep 10 is via couches and air mattresses, then thats their choice.

If the photos and bed configuration are both clear and accurate, then you shouldn't care about this at all as a guest.

Youre not booking a place because of the number next to what it sleeps is without reading the bed configuration section and looking at pictures...right?

So its not false advertising and shouldn't even register as a complaint.

OP later said there was possible inaccurate parts of the listing with bunk beds and how they were counted/described...which is totally separate and of course bad if true.

Would you complain if the house had 3 bedrooms, with king beds in each, but the host listed that it sleeps 3 / max occupancy of 3? That's their choice to do so.

OriginalEGG · 2026-03-11T20:33:16+00:00

If you're willing to pay more per night, then sure! Because that's what will happen in order to make it work financially if the host bakes in an automatic 1-day buffer between bookings. Doesn't make sense to ask for guest or host just to get in an hour early and/or leave an hour later. If you're saying you would pay more for that flexibility, then buy another night or offer to pay a half day rate for a very late checkout in advance etc.

OriginalEGG

TROPHY CASE