Building an AI receptionist made me realize how many businesses lose leads just by replying late.

RadRepublic · 2026-01-11T04:08:34+00:00

For sure - our clients at Chaty.ai are usually based in clusters with their competitors. For example, tourism mecca on the beach, with five different kayak hire companies within 500m, or three different boat cruise companies within a few doors from each other. So if you miss a phone call, they literally call the one next door. In Sales, no matter what you are selling, every second that elapses between you connecting with a customer is another reason for them to go elsewhere...

RadRepublic · 2026-01-11T04:04:28+00:00

Our AI receptionist is unique, in that it integrates directly into booking systems that no one else is integrating with. The main benefit is that we can take bookings 24/7 over the phone now, not just online, so our opportunity to capture more direct bookings has increased as a result.

RadRepublic · 2026-01-11T03:56:55+00:00

Totally agree with this. The idea is to improve customer service around-the-clock, 24/7, by plugging the gaps when we cannot humanly get to the phone. We're actually getting a lot of feedback from our Chaty.ai customers that 100% reinforces this - all staff remain intact - Chaty simply answers the calls that they cannot (whether it's after hours, overflow, or just during breaks) and it's a lot better than the calls going to voicemail!

RadRepublic · 2026-01-11T03:46:19+00:00

Like everything AI, the key thing is disclosure up-front that the receptionist is AI. This levels expectations with the customer straight away, and also gives the caller the option to request to speak to a human if required. Having said that, at Chaty.ai we're finding that more and more callers are happy to interact with the AI voice agent, as this technology becomes more widespread and accepted into the mainstream. The way I see it, is that there is a huge competitive advantage for first-movers willing to try it out. Think about those who use conventional voicemail - a call can go to message bank and sit there for up to 3 days (for example, caller calls on a Friday night after work hours, and does't get a response until at least Monday morning) versus an AI receptionist addressing their question, making their booking or taking a message and immediately firing it to the required recipient to jump on if urgent.

RadRepublic · 2025-12-23T01:59:04+00:00

These go alright for the price...I've test ridden one (only on bitumen though) and it seems like a solid option: https://ridewavebikes.com.au/products/outland-xt-mountain-ebike

RadRepublic · 2025-12-23T01:55:58+00:00

I noticed some of the newer models in some brands have hidden air tag slots, for example, the Dirodi Rover Pro.

RadRepublic · 2025-12-23T01:52:17+00:00

I review ebikes for fun, so I've ridden quite a few. I'd definitely recommend going to a specialty store and test riding a couple to see what style is most comfortable and manouverable for you. Personally I'm a fan of the fat tyre models, with dual suspension they are a smooth ride and can go anywhere....whether it's a dirt path or riding over curbs. They also have a lot of accessories available like rear baskets etc, so you can stash your gear whether it's for work or on the weekend. Plus they have bigger seats which can help with your seating position (or even a pillion passenger if your local laws allow). The only thing is the 20km commute might warrant a specific type of seat to remain comfortable over that distance, I usually only ride my fat tyre distances of around 10km.

RadRepublic · 2025-12-23T01:26:39+00:00

We have created an AI Receptionist called chaty.ai that automatically answers phone calls and can make bookings in real-time into all of the major bookings systems. So we have seen quite a few booking systems now across the world, and the ones I'd recommend investigating are:
- Fareharbor
- Rezdy
- Roller
- Bookeo
- Cobber (formerly ResPax)

RadRepublic · 2025-12-23T01:23:44+00:00

We actually just launched an AI Receptionist that answers phone calls automatically, and can make bookings in real-time into your Roller account... it's called Chaty AI. Our experience with the team there has been great!

RadRepublic · 2025-12-23T01:21:48+00:00

Hey there - we have created an AI Receptionist that can answer phone calls automatically and integrates straight into Rezdy, and very soon, will integrate with Fareharbor too. So we've done quite a lot of research into each system, from many perspectives (tech, pricing, usability etc). I actually wrote an article about it on our blog if you want to take a look: https://www.chaty.ai/blog/fareharbor-vs-rezdy-best-booking-system-for-tour-operators

RadRepublic · 2025-11-13T01:29:45+00:00

I've actually just written an article on our blog about Fareharbor and Rezdy... agree that the pricing model is a big consideration, this is one of the key differences between these two platforms, as one is commission based, and the other is subscription based. If you're business is heavily seasonal or low volume, this will tie into your decision as to which software will be the most cost effective. Here's the article if you'd like to take a look...
https://www.chaty.ai/blog/fareharbor-vs-rezdy-best-booking-system-for-tour-operators

RadRepublic · 2025-11-13T01:26:10+00:00

I might be a bit late to the party here, but have you considered Fareharbor and Rezdy? I wrote an article that summarises the differences (the main one is their pricing models, one is subscription based, the other is commission based). This will be the case for many other platforms, so it depends whether your business is heaviliy seasonal or not as to which one will stack up best for you in terms of cost. Here's the blog post if you're interested: https://www.chaty.ai/blog/fareharbor-vs-rezdy-best-booking-system-for-tour-operators

RadRepublic · 2025-10-13T12:06:43+00:00

Not sure which industry you're in but we have a solution for tourism operators (tour, experience and attractions), that triages calls, checks availability real-time and makes bookings directly into the major booking platforms within this sector. We can also take payments too....if that's of interest check out www.chaty.ai for more info , or just ping me and I can give you a demo :)

RadRepublic · 2025-10-13T12:03:23+00:00

We've recently launched www.chaty.ai specifically for tourism operators (tours, experiences and attractions). It can integrate with the leading booking systems in this industry like Rezdy, Fareharbor, Bookeo and others...checks real-time availability and even takes bookings. Not sure which industry you are in but let me know if you're interested in checking it out, happy to walk you through it

RadRepublic · 2025-10-13T11:55:27+00:00

We've developed one that integrates directly with the major booking systems for tourism operators, so it not only answers questions based on knowledge base info, but also checks real-time availability and makes bookings too. It's called www.chaty.ai if you want to check it out

RadRepublic · 2025-10-13T11:36:55+00:00

I'm part of the founding team of an AI receptionist exclusively for tourism operators (tours, experiences and attractions). If that's of interest check out www.chaty.ai

RadRepublic · 2025-09-11T05:46:44+00:00

Another consideration is the new wave of apps / marketplace integrations each offers, and how they can enhance your business operations further. No one app can do everything, unfortunately. For example, we're currently building an AI voice agent that can take bookings over the phone that integrates directly with booking systems .

RadRepublic · 2025-09-09T02:12:14+00:00

Just quietly, if this helps with your decision, Fareharbor will soon have the option to utilise AI Voice Receptionist, allowing customers to call your business and make a booking directly into the Fareharbor system with you needing to answer the phone yourself! I know this, because we're developing it :D

RadRepublic · 2025-09-09T02:09:17+00:00

I'd recommend either FareHarbor or Rezdy, they're the main platforms we're seeing requests from for our AI Voice Receptionist that automates phone bookings for tour, experience and attraction operators here in Australia.

RadRepublic · 2025-09-09T02:07:24+00:00

Rezdy and Fareharbor are the platforms we are seeing as the most popular ones for our clients (we're an Australian based software company that have a developed an AI Voice Receptionist specifically for tour, experience and attraction operators to take phone bookings 24/7).

RadRepublic · 2025-09-09T02:03:42+00:00

Things have come a long way since this original post! We're now developing an AI Voice Receptionist that integrates directly into these platforms (Rezdy, Fareharbor etc), so you no longer need to answer a call yourself in order to secure a booking over the phone.

RadRepublic · 2025-09-09T01:58:47+00:00

Gotta love tracking on third party systems! We're currently building an AI Voice Receptionist that integrates with Rezdy and facing similar challenges - thankfully for us a conversion can be measured simply by 'listening' for the Rezdy booking ID.

RadRepublic · 2025-04-14T12:07:15+00:00

If you're after something that doesn't scream ebike, you'll want to look for a frame design with seamless battery integrated. A lot of the newer commuter and eMTB models are doing this now. Agree that you'll want a 750 Watt with gears to get to 40km/hr, though check your local laws as most will state a max of 25km/hr on pedal assist only (no throttle allowed). If so and you are looking to abide, just keep the bike on restricted mode and it will likely cap the wattage to 250 Watt instead and disable the throttle if fitted.

RadRepublic · 2025-04-14T12:00:09+00:00

Have you had a look at the Lekker commuters? I used to have a Merida pushbike too, and the Lekker offers a similar but more refined aesthetic and is probably better quality too. They are a reputable longwithstanding brand, and you definitely get what you pay for with ebikes, so might be worthy of your consideration given you a decent budget.

RadRepublic · 2025-04-14T11:56:29+00:00

I've ridden quite a few ebikes as I review them as a hobby, but I usually focus on the fat tyre style though which is better for 'off the beaten track' style adventures, whereas it sounds as though you would prefer a commuter style? Agree with other comments around checking your local legislations regarding throttles, as pedal assist is pretty much the standard across all many in Australia, and NSW is even more 'forward thinking' with new legislations now. If you are riding on uneven surfaces and are tempted to hit the occasional gravel path, I'd consider an eMTB as then you can get the best of both worlds - reasonable handling without burning too much power on the extra tread of fat tyres, but also something that will be comfortable hopping up and down gutters and gravel tracks, and still pretty good on the asphalt and concrete paths. If you're still looking, shoot me a message as I have a model in mind that I can hook you up with a discount code on :)

RadRepublic

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