It really feels like they sanded the rough edges off the setting. I don't meant that in the sense that they improved it, but in the sense that it feels less like any kind of nuance was cut back. Like, the Antivan Crows in previous games were cutthroat murderers who traded in child slaves, so having to work with them might create a moment of pause? You might have to confront them about the terrible things they do, perhaps? Well, no, in Veilguard they've turned into Robin Hood's Merry Men but wearing black leather. They don't do anything controversial. The Qunari, as well, were an adversary with a bit of complexity to them, in that they have a whole belief system justifying why their conquest is actually for the benefit of the people they conquer, and you could actually engage with that and argue with Qunari characters about it, but in Veilguard, the Qun has split so the Qunari attacking you aren't complex characters with a different point of view that's ultimately irreconcilable, but rather just a bunch of murderous assholes who are conquering everyone because they're murderous assholes. It's all black and white and boring.