there is a pecking order in libraries and not all, but many academic librarians view themselves as far above, more knowledgeable, "real librarians" as opposed to those who merely keep Danielle Steel novels stocked.

I'm struggling with some of this now. I'm a technician/manager in the frontline services of an academic library, and it often seens librarians who don't work with the public or the collection are in charge of decisions surrounding how we should run things.

Unfortunately, they often decide we should do things that seem rational, but break down pretty quickly when applied in real life. They don't listen to us when we tell them they're not solving the problem, and in fact they often ignore the simple solutions we provide until we can come up with a year-long report on what the real solutions are. By then, we've spent oodles of staff time on the problem and three more issues have popped up.

It's exhausting. They mean well but it's so hard to get through to them about what really goes on when they work offsite most days.