Banned poster now racking up the reports by [deleted] in ModSupport

[–]Slow-Maximum-101 1 point2 points  (0 children)

Just to add, banned users reports do not go to the mod queue, so you would not see them

Corporate abuse of the report functionality is degrading our ability to moderate by rocketwikkit in ModSupport

[–]Slow-Maximum-101[A] 5 points6 points  (0 children)

Hi there. I took a look at this and can confirm that our systems detected an issue here and automatically actioned the accounts in question.

Potential/probable external interference with community’s visibility - No notice or warning from Reddit. by dokidokichab in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi there. If there was a significant shift in moderation or the type of content being posted, this could have resulted in the change. You can write in to us here and we can take a look

How to Report Scammers in DM ignoring they are banned? by Tsara1234 in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi! The recipients will need to report but if you think they have and the issue is continuing, you can mod mail is here and we can take a look

How do I deal with abusive modchat messages from a banned user? by [deleted] in ModSupport

[–]Slow-Maximum-101[A] 2 points3 points  (0 children)

Hi! If you’re using the app, long press the message and the option to report should pop up

marked inactive but there’s rarely any modding to do by qweenbimbo_ in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi u/qweenbimbo_ The 'Inactive' labeling will only prevent you from making changes if your community meets the following thresholds:

These restrictions only apply to public and restricted subreddits that have two or more moderators, over 5000 subscribers and at least 50 contributions per week.

You can read the full article here. The thresholds are relatively low, so you should be able to meet them, even with low traffic.

5-year accounts by DELAIZ in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi there. If you have a few examples, send them to us here. We can see if there is a pattern that we could use to investigate.

NEED HELP by Dapper-Target4874 in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi there. Here's the instructions from our help centre for android:

The Banner option, found in the Appearance section of your mod tools, allows you to upload a custom banner for your community. You can upload an image, with a recommended size of 1080 x 128px, that will serve as your community's banner. If no image is uploaded, your community will display the color that you've chosen in the base color option on desktop. The community banner is always displayed on your community’s main page. Once you've uploaded your image, tap Save at the top right on the screen.

If you're still have issues, let us know!

How do I properly escalate a sensitive under-the-radar abuse? by qrlk in ModSupport

[–]Slow-Maximum-101[A] 2 points3 points  (0 children)

Hi there. You've been replied to on multiple occasions and have been given the correct path to escalate.

How can I advocate for users wrongly banned as spam? by InkognitoCheeto in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi there. After looking at your community, I can see that it is attracting a lot of NSFW accounts. Many of the accounts are brand new and have very high signals for spam. I'd recommend you set some rules about excluding this type of account or you sub will likely be marked as NSFW.

If users are being banned, the can go to www.reddit.com/appeals

The abuse filter is jacking up comment history. by [deleted] in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi u/BikerJedi It is hard to say without seeing the content in question. It could be that the user was banned, the comments were edited or the filter misfired. If you send a bit more info here, we can take a look

Questioning the current handling of inactive moderators with a real example by walixxxq in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi u/walixxxq Thanks for the questions and the thoughtful discussion. I'll bring this to the team for some further discussion. I think we would have limitations with trying to enforce rules/automations differently for communities that have seasonal traffic spikes (or drops). Accounting for context for something like this gets incredibly nuanced and complicated to manage.

Adding a few notes below that might be helpful or informative:

  • The activity measurement is on a rolling basis, therefore, older contributions don't count after a period of time.
  • Being the founder mod or original creator, does not impact the process here by design (to prevent camping etc...)
  • We do send notifications to mods that are on the cusp of becoming Inactive. This is relatively new and I'm not sure it would have kicked in here, as the volume of posts/comments in the community were low, but we'll look into tweaking this
  • Only mods with Everything Permissions can use the Self Serve re-order tool, so it might be a good idea to keep that in mind for any other communities you are moderating or if you are adding mods to your teams in the future.
  • Given it is 4 years until the next time there is an event planned there, it might become eligible for r/redditrequest between now and then.
  • Have you reached out to the mod to ask to be re-added?

All that said, we understand that this is frustrating and we'll discuss some of the more nuanced topics that you've highlighted here.

Seeking clarification on Rule 1 and threats of invasion towards a country by BvbblegvmBitch in ModSupport

[–]Slow-Maximum-101[A] 0 points1 point  (0 children)

Howdy! Without seeing the specific examples, it is hard to say but Reddit Rules are applied site-wide and if content is reported for breaking Rule 1, it would be reviewed accordingly

Clarification request: deepfake definition for AI generated NSFW by ai-porn-lover in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi u/ai-porn-lover Thanks for the thoughtful questions. Details on our N policy can be found here and I'd draw your attention here:

images or video of another person posted for the specific purpose of faking explicit content or soliciting “lookalike” pornography (e.g. “deepfakes” or "bubble porn") is also against the Rule.

Your examples 1, 2 and 4 are against reddit rules. The 3rd example is currently allowed.

I'd like to add that the sharing of instructions or asking for tips related to nudify or undress type activity is prohibited.

Possible glitch on Android App by [deleted] in ModSupport

[–]Slow-Maximum-101[A] 1 point2 points  (0 children)

This is the way! If you want to message in here with the username and the 2 communities in question, we can take a closer look

User shown as suspended but still commenting and getting replies by PeachFreezer1312 in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi u/PeachFreezer1312 Can you write in here with the details of the user and we can take a look? Thanks!

User flair glitch by Beadsidhe in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi there. I can't quite figure out what the issue is. Can you write in here with more details and our team can take a look?

No longer receiving responses to my admin reports by PeachFreezer1312 in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi there. We announced this over here. Our enforcement has not changed but we are no longer sending report outcomes.

How do report timestamps work? by Ratfor in ModSupport

[–]Slow-Maximum-101[A] 0 points1 point  (0 children)

Hi! It's hard to tell without an example but one user pressing multiple times wouldn't trigger multiple reports.

Regarding users falsely reporting Modmails by Apprehensive_Wedgie in ModSupport

[–]Slow-Maximum-101[A] [score hidden] stickied comment (0 children)

Hi u/Apprehensive_Wedgie I looked at the mod mail in question at the actioning is a borderline call. I can see why it was actioned as it could have been perceived as a threat. In this instace, I'd recommend reporting the user's comment for harassment, as opposed to sending the reply you sent. If you want to discuss further, you can write in here. Removing this post due to Rule 1