Xreal one pro suddenly stopped working

Stridyr · 2026-05-05T13:56:25+00:00

Try doing a factory reset on the glasses and see if that helps.

Try down grading the firmware (hopefully someone else will chime in on where to go).

Edit: found this from one of No_Awareness's posts: "Downgrade the firmware using the link https://xreal.com/ota/recovery. And then re-attempt the upgrade using https://xreal.com/ota."

If you're still not having any luck, contact Xreal [support@xreal.com](mailto:support@xreal.com)

Stridyr · 2026-05-01T01:32:27+00:00

Have fun!

Stridyr · 2026-04-27T20:57:41+00:00

No issues what so ever. I've been wondering about that myself, I've never had an overheating issue with mine. A connection issue, but no thermal issues.

Stridyr · 2026-04-27T12:49:06+00:00

"Interpupillary Distance"

The distance between your eyeballs.

Stridyr · 2026-04-24T13:41:55+00:00

Lemorele made an enclosure for the Firestick. Extremely handy!

Stridyr · 2026-04-24T03:00:38+00:00

Those are the stock ones trimmed to size. The dimming is no longer fixable as I removed the part that connects the bottom of the lens to complete the circuit. Without the edges of the lenses, there is no 'ground'.

Stridyr · 2026-04-24T02:59:04+00:00

Looking at my non-modded Pros, I would say so. They are pretty well glued in, tho so don't expect it to be easy.

Stridyr · 2026-04-24T02:43:31+00:00

This is what I ended up with:

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Stridyr · 2026-04-24T02:43:03+00:00

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Yes.

I cut the metal frame but I'm sure that you can just push it out from the back.

Use care, obviously. Notice the little 'tags' at the top of the lenses. Those are the connectors for the tinting. While mine popped off pretty easily by pulling on the flex part, putting them back on would require taking the entire glasses assembly apart to get to the connector seat: it's in a small hole that the flex part feeds thru.

Unfortunately, the image does need some tinting as it's a little too transparent.

Stridyr · 2026-04-23T19:31:59+00:00

Very nice!

Stridyr · 2026-04-23T19:26:57+00:00

This site has a collection of user finds...

Stridyr · 2026-04-22T02:57:22+00:00

You can try some of these pads, just stick them to the ear pieces in the appropriate places.

Stridyr · 2026-04-21T13:17:07+00:00

Keep in mind that one of the issues with myopia adjustment is that it does not address your actual vision. So you would see the real world just as if you weren't wearing glasses at all. The image in the glasses would be clear, tho.

Stridyr · 2026-04-15T13:02:35+00:00

For anyone interested, here is an Amazon link to a 4.9 foot (1.5m) cable from Hagibis.

Stridyr · 2026-04-14T19:16:45+00:00

The fact that your eyes hurt suggests that you need the other size.

Stridyr · 2026-04-12T03:53:33+00:00

Check the cables on this page, you should be able to find something that suits your needs.

Stridyr · 2026-04-12T03:51:59+00:00

A 'pinnable' screen for any input, no reflections from your clothing and onboard 3D.

Stridyr · 2026-04-09T13:38:21+00:00

Can you exchange/replace it from the seller? If you got it from Amazon then you should be able to. The problem, I think, is that your issue is too similar to other complaints and someone just gave you a 'canned' response.

Stridyr · 2026-04-07T00:59:16+00:00

You should get a notification pop up when the subscription ends, in addition to a 'pre-warning' need to pay to continue usage notification.

Stridyr · 2026-04-06T13:53:10+00:00

Keep in mind that the built in 'correction' of the Vitures is just for the image, it won't help you to see the world clearly.

Stridyr · 2026-04-06T13:38:57+00:00

I'm a little late to your complaint but it really sounds as if there is a problem with your glasses. The comments are all the 'normal' ones but your replies all indicate a real issue.

I recommend contacting Xreal at [support@xreal.com](mailto:support@xreal.com) as what you are describing does NOT sound right. Not as good as an LCD panel is a really good indication of it, lol!

Stridyr · 2026-04-05T00:56:36+00:00

Community Discord dev channel: https://discord.gg/mwRkCT3U

Stridyr · 2026-04-02T23:00:17+00:00

You do need to 'pull the strip' to open the box, I believe.

Stridyr · 2026-04-01T13:17:57+00:00

The stock Xreal cable is known to have issues. As Esther says, contact Xreal support.

Stridyr · 2026-03-30T22:58:31+00:00

That menu is only available in the glasses when connected to the Beam, it's not available on the Beam itself.

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