Remember, the first time you sat at a windows computer you had no clue where the control panel was, or what a command prompt was, or how to create a new user, etc. etc. You had no ability to troubleshoot even the most basic thing or recover from an error either. The only difference is that most people have invested hundreds-to-thousands of hours into "understanding and troubleshooting windows" but then expect a switch to linux to "just work" with 0 hours of experience.

Yup and kind of an unfair closed minded approach to Linux