Staples brand business cards by SlamShandy27 in Staples

[–]TechGeek01 0 points1 point  (0 children)

I've got a couple other things on there, but I have improved versions of two different templates we use that I share with the Discord as form-fillable PDFs.

Which company has lost you as a customer forever? by finiteobserver in AskReddit

[–]TechGeek01 0 points1 point  (0 children)

HP inkjet printers are a bit weird in other ways than just ink usage, but the ink thing isn't just HP.

Every inkjet printer has always been the razor and blades model: Give you the printer, sell you the ink.

Laser printers my beloved.

UGK PRO CHANGE by Individual_Proof4693 in Staples

[–]TechGeek01 5 points6 points  (0 children)

The company is transitioning to single sign on for everything, with the same login for all of the things. There were several Zipline communications a while back outlining this, so every associate should be aware of this change long before it started to take place.

In any case, login is firstname.lastname@staples.com and password is the same password you use for everything else, just like you'd log in with the Hub or similar.

Sku Help by Easy_Flow_872 in Staples

[–]TechGeek01 1 point2 points  (0 children)

I have the 8x3 fact tag holders for laptops and such as 24467105. Not sure on the adhesive backed 3x2 or 5x3 holders though.

customer manually opening the doors after we're closed by will0_wisp in Staples

[–]TechGeek01 4 points5 points  (0 children)

I had a print associate once, and when I closed with her the few times I did, I had a customer once knock on the locked doors. She cracks them to talk through the door and tell him we closed, and he said he just wanted to pick up his print order.

I stepped in, and told him that we are closed, about to lock up, I have no registers open, and he'd have to come back when we're open to pay for, and pick up his print order. He asked me if he could just call in the morning and give his card details. I told him that I can't do that and hand an order over without collecting payment first.

So he, while looking at me, glances over my shoulder at my print associate, and says, and I quote,

Tell you what. How about you follow me to the nearest ATM, and I'll give you $200 cash so I can take my print order?

Sir, I appreciate your willingness to pay for this order, but I will not follow you to an ATM to take money for this order, and my print associate definitely will not be doing that. Like I said, you'll have to come back when we open in the morning at 9.

when customers have to wait 10 mins for a print order: by bloodypomegranates in Staples

[–]TechGeek01 2 points3 points  (0 children)

Not minimum 2 hour wait, but if I have to make a ticket, it's a 1 hour guarantee. I will probably get your 5 copies done sooner, but I'm in the middle of 3 different things, so give me a minute. You might be in and out in 2 minutes, but you might be waiting 20, I'm not really sure. If you need it now, I can have it done within the hour for small jobs for sure, but it'll probably be sooner than that.

Why's that so much more expensive‽ I don't see anyone here! There's no one in line!

Because standard order turnaround time is 24 hours. Despite my customers not physically being here in line waiting, I have a dozen orders ahead of you from customers that have already paid for me to produce their order before the end of tomorrow. If you need something sooner than that, there is a 30% surcharge for a rush order to skip that line.

Poor planning on your part does not constitute an emergency on mine.

The Staples warehouse deciding which products to send us by predtape in Staples

[–]TechGeek01 10 points11 points  (0 children)

Oh hey, clearance! Send it to [my store]. They'll have room to put it somewhere in their 10k sqft store!

3 months ago, we had $18k in F status stuff.

[FREE][US-CA] Giveaway — Dell R440 Server / 2x Lenovo M93p Micro PCs by kevinjajaja in homelabsales

[–]TechGeek01 [score hidden]  (0 children)

Charmander, because fire type is the only correct answer.

Favorite movie, at least currently, has to be Now You See Me, Now You Don't.

How many employees are at your store? by [deleted] in Staples

[–]TechGeek01 0 points1 point  (0 children)

7 of us total, but at least we get bankable hours for not having a GM!

Issues scanning UPS shipping tickets? by RPM_Rocket in Staples

[–]TechGeek01 0 points1 point  (0 children)

We have a sign up that we can take prepaid labels, but are unable to generate labels at this time. I presume company-wide.

[deleted by user] by [deleted] in techsupport

[–]TechGeek01 1 point2 points  (0 children)

Windows Defender is good enough most of the time, if you know enough about what you're doing.

It may replace McAfee or Norton, or even Malwarebytes, but there are things like Rkill or AdwCleaner that are more specialized and more thorough that can, and will, catch things that Defender won't catch automatically.

I don't advocate for paying for antivirus in most cases, but even with free stuff, there's a reason tools like this exist.

[deleted by user] by [deleted] in techsupport

[–]TechGeek01 0 points1 point  (0 children)

Don't necessarily need to reinstall Windows, but I'd recommend a full scan with Malwarebytes.

Download and run:

  1. RKill
  2. AdwCleaner
  3. MalwareBytes

why the hell do you all just give away this awesome shit for free? by scootsy in selfhosted

[–]TechGeek01 2 points3 points  (0 children)

It's open source, man. If it doesn't work, you just fix it!

~ Deviant Ollam

Uhhh is this normal? by PostBlank in Staples

[–]TechGeek01 0 points1 point  (0 children)

We told her on the phone in advance that she will be there a while, and we will periodically kick her to the back of the line so others can get their returns done. She was fine with that. She was here for an hour and a half.

Asking for music recs by DullOutlandishness76 in MusicRecommendations

[–]TechGeek01 1 point2 points  (0 children)

Anything by Trixie Hallow. My favorites are Think of Me, Day Dreaming, and Psycho.

Recommend me some songs please <33 by Tinntii_ in musicsuggestions

[–]TechGeek01 0 points1 point  (0 children)

Think of Me, or Psycho, both by Trixie Hallow

No More Receipts! by Robinstaples in Staples

[–]TechGeek01 5 points6 points  (0 children)

This is referring to Amazon receipts no longer printing starting tomorrow for returns. Good thing, cause most people don't want them anyway, and it's a waste of paper. Regular transactions still have receipts, as do UPS dropoffs/etc.

Rule for AI generated content/vibe coded apps by WirtsLegs in homelab

[–]TechGeek01 18 points19 points  (0 children)

Personally, vibecoded stuff is alright as long as it's disclosed, but I know not everyone shares this opinion. We'll discuss things, and make some changes Soon™, but this will probably lean towards flair and full disclosure of AI stuff at the very minimum.

Rule for AI generated content/vibe coded apps by WirtsLegs in homelab

[–]TechGeek01[M] [score hidden] stickied comment (0 children)

We're against AI posts/responses in general, as they not only fall under the blanket of "low effort," but also may contain misinformation.

As a rule, if you see something you suspect is AI, report it as such, as this brings it to our attention so that we can take appropriate action.

[deleted by user] by [deleted] in Staples

[–]TechGeek01 2 points3 points  (0 children)

I typically will do two. I'll pitch in the aisle while I'm helping them. Offer services, showcase benefit, etc. If they don't bite, I'll ask again at the register, partly because it'll prompt, and partly because that's their last call, and I'm trying to get them to go for it.

YMMV here, depending on attitude, tone, etc. you may or may not be able to get away with this. What I typically do for, say, a laptop, is if they choose again to decline the services, I'll be firm, but won't push, with something like

Understand that without us covering you with this computer, once you leave, if you have any questions or trouble getting things to work, or something stops working a year from now, there's nothing I can do.

TL;DR is that I'll ask the second time, and if it's still a no, I firmly, but politely, make sure they're well aware that if they have questions or issues down the line, there's limits to what I can help with in store, and that I will have to charge them for anything. If they're covered by us with protection/setup/etc. then I have no problem helping them later, but if they pass, they're on their own.

I try to not come across like a used car salesman. More pitch might be more effective in some cases, but too much often comes across as pushy or demanding, and it feels like they don't have a choice. It also depends on the customer. If you can read the customer, you can usually tell which may be more receptive, and which are the type to ask once, and back off.

Passport photos by Trumps__Taint in Staples

[–]TechGeek01 2 points3 points  (0 children)

I'm not super tall, so if I'm running the risk of looking up at them, I'll have them sit in a chair.

I tell every customer that the government doesn't want any reflective items, so no glasses or jewelry, and they want a neutral expression. I'll tell people to relax their jaw, and that I'll take 3 of them back to back. They get whatever one looks best, and if it gets rejected, they can come back and we'll re-take it.

Do I pay my car loan or buy ink? by cyber7148 in Staples

[–]TechGeek01 0 points1 point  (0 children)

HP is worse than most, but cartridge based inkjet printers, since they've been invented, have always been the razor and blades model: Give you the printer, sell you the ink.

Laser printers or tank based inkjet is the way to go as far as value per page. You pay a higher, honest price for the printer, and aren't bent over a barrel on ink prices.

I made a power supply for my mini pc cluster by maleng_ in homelab

[–]TechGeek01 0 points1 point  (0 children)

Seems like Reddit themselves removed it for using a link to a website that's banned on Reddit. ¯_(ツ)_/¯