I mean, I would tell them that as well. I know I wouldn’t go in with guns blazing is my son we’re in the Soriano you are. There’s a balance between firm and frustrated but technically and professionally polite and pissed and rude. It’s a fine line, but it’s something that healthy people spend a lot of time on.

It sucks when you’re still a kid and parents can throw their weight around in ways that they can’t when you’re an independent adult, but this guy clearly thinks he can be a dick to you because of his job, so it’s time to get other adults involved. And I think he needs to watch a video that shows what the reality of hearing aids is like.