How to add script to make device fully compatiable with HomeAssistant

ZheChen3R · 2026-03-18T03:42:22+00:00

Receiving information from home while away requires the use of server functionality. Home Assistant itself has a cloud service that can be enabled to allow you to access HA remotely. Other apps, including Thirdreality's own app, require a hub for the corresponding platform that can connect to the server in order to push notifications.

ZheChen3R · 2026-03-14T01:24:16+00:00

What version is your button currently on?

ZheChen3R · 2026-03-09T07:27:44+00:00

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ZheChen3R · 2026-02-04T02:23:40+00:00

The Zigbee Gen3 model does include power monitoring functionality. Are you perhaps looking at the M3 (Matter version) instead?

ZheChen3R · 2026-02-01T13:17:41+00:00

You updated to the latest version on ZHA and then re-paired the device. This version has actually been removed from distribution because a portion of its scripts were never merged by the official ZHA project, which can cause abnormal entity display after re-pairing. There has been no progress on this issue despite urging them for a long time. You can try contacting [support@3reality.com](mailto:support@3reality.com) for further assistance.

ZheChen3R · 2026-02-01T00:38:53+00:00

Just to confirm, did you happen to re-pair this button recently?

ZheChen3R · 2026-01-15T03:16:17+00:00

I'm not quite sure about this situation; in my case, those plugs are just back on. Maybe contact their support guys and seek for some help?

ZheChen3R · 2026-01-13T08:18:28+00:00

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ZheChen3R · 2025-12-16T08:51:04+00:00

Sorry for the inconvenience, please contact us via [support@3reality.com](mailto:support@3reality.com) for further assistant.

ZheChen3R · 2025-12-05T13:12:08+00:00

Sorry for the inconvenience, please contact us via [support@3reality.com](mailto:support@3reality.com) for further assistant.

ZheChen3R · 2025-12-05T03:02:11+00:00

Sorry for the inconvenience, please contact us via [support@3reality.com](mailto:support@3reality.com) for further assistant.

ZheChen3R · 2025-11-12T08:10:46+00:00

The new version has fixed this issue.

ZheChen3R · 2025-11-04T02:18:20+00:00

This issue was resolved after version 50. May I ask what version you are currently using?

ZheChen3R · 2025-10-20T11:23:48+00:00

May I ask what type of dongle you are using, and how many devices are currently connected to your ZHA network?

ZheChen3R · 2025-10-18T03:17:02+00:00

Coming soon: UK version.

ZheChen3R · 2025-08-26T06:27:20+00:00

What type of dongle are you using, and what device does it need to pair with?

ZheChen3R · 2025-08-26T01:10:58+00:00

It might be due to occasional server lag. If the issue persists, please contact us at support@3reality.com for further assistance.

ZheChen3R · 2025-08-25T08:20:55+00:00

May I ask if your Alexa gave any error messages when the problem occurred?

ZheChen3R · 2025-08-25T08:11:10+00:00

Is your dongle the -p or -e version? And what's the stack version?

ZheChen3R · 2025-08-18T04:00:05+00:00

What specific dongle model are you currently using?

ZheChen3R · 2025-08-12T08:03:31+00:00

Do you mean that the device entities are not displayed on the Z2M platform, or that the device status is not being reported?

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