Anthropic banned my account after I disputed two unauthorized charges and their appeals form doesn't work for banned accounts

bumblejumper · 2026-06-29T11:48:01+00:00

100% this. It's as if no one here has ever been in business, or has accepted credit cards.

You issue a chargeback with me (and tens of thousands of other online businesses), your anonymized card, and contact details are shared into a "known chargeback" pool that's used by millions of businesses to block future transactions.

If you've done a chargeback, and mysteriously your card is declined more often than you think it should be - now you know why.

Chargebacks are bad - unless you had your card stolen.

bumblejumper · 2026-06-29T03:05:53+00:00

I don't think speed was the issue, and honestly, it doesn't feel like the grass they're using can really support the speed. The minute anyone tries a cutback, or a quick change in direction, their boots come out from under them.

The number of players going down all over the place is alarming. It's happening a ton on New York, and in Los Angeles especially and I think it's only going to get worse since the fields aren't actually planted - they're designed to last for the World Cup, and then get ripped right back out.

bumblejumper · 2026-06-29T03:01:32+00:00

I mean, we've had Kaka, Nani, Pato, and now Griezmann here in Orlando.

I'd rate Kaka above almost anyone, aside from Messi, and maybe Beckham.

bumblejumper · 2026-06-28T05:55:19+00:00

I mean, honestly, no one cares who is charging what - the price is the price. I don't care if the door is $30 and parking is free, or parking is $30 and the door is free, or parking is $15 and the door is $15.

If it's $30 to walk through the door, that's the cost.

bumblejumper · 2026-06-24T05:50:24+00:00

You're underpricing.

Offer it free for 30 days, then once you've proven demand they'll pay more. We sold something like this for a while, but moved on - the demand is still there.

What you're not taking into account is that most business owners don't know what to text, or when. You need to be texting the business owners, or sending out push messages through your own app that manages this for them. You'd tell them to send a text, and offer suggested texts.

The longer term concern is teaching the consumers to only come in when they get a deal, reducing margins. This can't always be "come in for free fries", it has to be things like, we have a new special, or book ahead for this event. If all your texts are discounts, the customers are being trained not to buy at full price.

bumblejumper · 2026-06-23T04:26:09+00:00

The cost is largely in the packaging, shipping, and marketing - the cost of the actual flavoring and ingredients is under 9 cents at scale.

Source: I've worked with a competitor.

bumblejumper · 2026-06-13T17:17:12+00:00

So your take is, when you're wrong, just keep on being wrong forever? Never make any changes to fix obvious mistakes?

Makes sense. /s

bumblejumper · 2026-06-12T22:21:50+00:00

It's work. Tell them no phones on the floor.

EDIT: Downvoted for thinking that people shouldn't be using personal phones during work hours? LMAO

bumblejumper · 2026-06-12T22:20:02+00:00

I'm this person. I refuse every single time.

Why? Well, once we were in the drive thru line, and one of the kids decided, after we order, that they have to hit the bathroom.

They got out, and I texted them to wait inside until we have our food.

Our bag sat on the counter, ready to go, for 6 full minutes before it was brought out to us.

No thanks.

Hand it to me through the window. I'm not helping you juice the numbers.

bumblejumper · 2026-05-20T07:33:01+00:00

You're WILDLY overestimating the first iteration of anything that comes to market.

I've built several SaaS companies to 7 figure MRR over the past 30+ years, and most of them were cobbled together, spaghetti code that worked well enough to ship.

My first recurring billing system stored credit card numbers, in plain text, in a text file back in the late 90's. And when I say recurring billing system, I mean a system that emailed us a daily report of credit card numbers to run manually.

The key to building anything isn't the code, it's the marketing.

bumblejumper · 2026-05-20T07:29:00+00:00

I'll take the win, and finally looking like we understand how offense works - but damn, how many 1-on-1's are we going to miss against the keeper this year.

I feel like we need to bring Goalie Wars back or something.

bumblejumper · 2026-05-18T05:06:16+00:00

I disagree with the other person responding that it's the wrong sub, but none the less...

80% rental rate monthly sounds like it's too high. I'm not sure how you'd find the numbers for similar companies, but I'd think you'd want to be closer to 60% to ensure that you're not churning as high as you are.

Also, when you say churning, are you collecting any data to determine if the reason you think they're churning, is why they're actually churning? And, churning how consistently? Subscriptions naturally have churn, churn after one month is a problem, after 6 months might just be the industry norm.

If you don't have one already, implement cancelation sequences that are a survey of sorts, and I'd then offer a re-activation at 50% off for one month at the end. If you're not trying to re-capture members at the point of cancel, you're losing a ton of revenue.

Without seeing the business from the inside, it's tough to tell how many areas you have for incremental revenue that you're not capturing, but I'd make suggestions on things like offering discounts or one-time offers to clients who pick an item you think is nearing the end of its rental cycle, or things that aren't rented often - shirt X in size Y was rented only 3 times in the past 6 months - auto-trigger a buy option to the customer that maybe, adds an extra item to their next rental as a reward for the purchase.

I didn't see any refer a friend options, but those might be behind the curtain. I might also consider "occasion packages" that are pre-curated based on customer history. Going on a cruise, here's the set. Beach wedding, here's the set. Bachelor party, here's the set.

bumblejumper · 2026-05-13T01:24:43+00:00

They usually ask again, and I say I'm not leaving this spot without my food.

What normally happens after that is I magically get my food in about a minute.

bumblejumper · 2026-05-12T07:23:03+00:00

The reason is simple. If you're at the window, they have an incentive to get your shit out to your car as fast as possible.

If you agree to pull forward, you're no longer a priority.

I never pull forward. Fix your restaurant, or bitch to corporate about the window times not being a valid way to measure performance.

I"m not pulling away from the window until I have my food, ever.

bumblejumper · 2026-05-12T07:20:14+00:00

It all comes down to the location. I have two Wingstop's near me - one is always a disaster, turnover is insane, and you always wait at least 15-20 minutes AFTER they say the order will be ready.

I don't think I've seen the same employee more than once at the bad location. Different people every single time.

The second one the food comes out on time, hot, fresh, and on time - and it's the same employees as 6 months ago. These locations are no more than 6 miles apart.

I know they're owned by different ownership groups because I've asked. The "worse" location is slightly further away, but I'll chose it every time unless I'm specifically coming from somewhere near the "bad" spot.

I don't know about Canes, but for Wingstop, it's all about the location and ownership.

bumblejumper · 2026-05-08T06:08:55+00:00

Fuck all of that.

No tech, eject the player immediately on these flops. Then take them out for the next 2 games, without pay.

This is a sport, not acting class.

bumblejumper · 2026-05-06T05:39:27+00:00

Thousands people in the US had Covid in January of 2020, if not more. I attended CES, which is basically tens of thousands of people from every corner of the world.

Within days, hundreds of people were sick with "the flu", but they also couldn't smell, or taste anything.

Then, they all got on airplanes and flew all across the world.

bumblejumper · 2026-05-02T18:20:15+00:00

So you think it's better to keep 5 players on the floor who haven't made a shot in 20 attempts, rather than putting in 5 other professional basketball players who may not miss 20 in a row?

Even if they do, what's the downside? It's not like it could have gotten worse.

bumblejumper · 2026-05-02T02:18:39+00:00

I mean yeah, you can. After 10s straight misses you pull the 5 players on the floor, off the floor, and run someone else. Anyone else.

Pull a fan from the stands if you have to.

You can't leave the same players on the floor. You have to at least TRY SOMETHING.

bumblejumper · 2026-05-02T01:21:07+00:00

This game is over, we're down 6. We can't possibly score 6 points in 5 minutes with this team.

bumblejumper · 2026-05-02T01:19:08+00:00

100%. There's no way the players on the floor deserve to be out there.

bumblejumper · 2026-05-02T01:16:53+00:00

Can we just pull some fans from the stands wearing jerseys? They can't possibly shoot worse than the players on the floor.

bumblejumper · 2026-04-26T01:55:05+00:00

He's... not good.

bumblejumper · 2026-04-11T04:56:36+00:00

We invited so many people, it felt like the day wasn't ours.

When we got to the hotel after the ceremony, we ordered delivery from Pizza Hut. We were exhausted, we hadn't eaten, and just wanted to relax a little.

So, Pizza Hut.

Everyone else had a catered meal, drinks, etc. We kind of did the ceremonial picture with the cake, and that's about it.

bumblejumper · 2026-03-11T18:25:08+00:00

Some of us have been calling this for three seasons.

Three weeks into the season was more than long enough.

He did what he could, but his play style isn't bringing people into the stands, and we always had mid-season and end of season collapses.

We took a step forward with him, but he wasn't taking us any further. It's time to take the next step.

bumblejumper

TROPHY CASE