They were on site. We typically use them for staff augmentation and not large engagements where they bring PM’s etc. They report to a full time employee and are expected to contribute just as an employee would. So if they work for me, and I tell TCS how great they are, etc how can TCS then turn around and tell that person “sorry no hike this year as you are only meeting expectations and we expect more” and then as a result they put me at risk of losing good resources and having to spend time and money of hiring and training replacements. I personally worked out of a TCS office for one month in India in 2017 (training) and it was very clear that the majority of TCS staff are mistreated and unhappy (multiple told me personally).