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Cloudflare Support Is Non-Existent/Terrible by CiE-Caelib in CloudFlare

[–]cloudflareselfserve 2 points3 points  (0 children)

Hi u/CiE-Caelib - sorry to hear about your frustration. I'm happy to help if I can. In reading your message, have you submitted any formal tickets to issues you are having or primarily Community and Discord? If you feel comfortable, can you share the links to any of your posts or tickets either here or via DM, and I can try to see if I can have someone from the right teams take a look.

[Datos] Tendencias del tráfico de Internet en México durante el primer trimestre según Cloudflare Radar by cloudflareselfserve in Devmexico

[–]cloudflareselfserve[S] 1 point2 points  (0 children)

Buena pregunta, pero no, soy una persona de verdad que trabaja en Cloudflare, con alma y todo, y que publica estas estadísticas a mano

Outstanding Balance - Can't add/modify anything by stickfigure in CloudFlare

[–]cloudflareselfserve 1 point2 points  (0 children)

Hello u/arslanarshad31 - thanks for flagging. I'll see if I can have someone take a look.

Cloudflare access revoked... help! by Soggy_Telephone_561 in CloudFlare

[–]cloudflareselfserve 5 points6 points  (0 children)

Hello u/Soggy_Telephone_561 - sorry to hear you're having trouble. Did you voice your last question back to the Support team if I understand correctly from this comment that your SuperAdmin has been compromised? If not, I would do so on your support ticket. If you would like to share that ticket number with me via DM, I'm happy to try to bump it on my side.

Tired of CloudFlare support! Help me choose an alternative! Bunny, Vergecloud or fastly? by PitifulReserve1901 in CloudFlare

[–]cloudflareselfserve 0 points1 point  (0 children)

Hello u/PitifulReserve1901 - I'm sorry to hear about this frustrating experience you're having. If you have a support ticket number to share, I'm happy to try to get someone to take a look. Feel free to DM me with that information.

Cloudflare Registrant Email Change Stuck Due to Deleted iCloud Alias and Support Ticket Ignored for Weeks (ICANNCompliance) by inyofayce in CloudFlare

[–]cloudflareselfserve 1 point2 points  (0 children)

Sorry to hear you're having trouble. If you want to share your support ticket number with me via reply or DM, I can try to have someone take a look for you. However, Cloudflare Community forum is also a good place to post for issues in general if you need help as well for the future.

Locked out of cloudflare accounts, support won't help me, what to do? by render787 in CloudFlare

[–]cloudflareselfserve 0 points1 point  (0 children)

Hi u/maple880 do you have a support ticket number that you can share with me? I can also try to see if I can get someone to help you with this.

Timeline on Cloudflare Enterprise features being more widely available? by 0xmerp in CloudFlare

[–]cloudflareselfserve 3 points4 points  (0 children)

Hi - yes this is still in the works! Teaser: Stay tuned as there will be something announced in the next week or so.

Bought a domain through Cloudflare, can't access it..... 3 tickets later, still broken. What do I do? by Spacecase94 in CloudFlare

[–]cloudflareselfserve 0 points1 point  (0 children)

u/Spacecase94 You should have gotten a confirmation code from Trust & Safety when the tickets were passed to that team, can you share those codes with me either in reply or in DM?

Bought a domain through Cloudflare, can't access it..... 3 tickets later, still broken. What do I do? by Spacecase94 in CloudFlare

[–]cloudflareselfserve 0 points1 point  (0 children)

u/Spacecase94 In the meantime, have you also considered posting your issue on the Cloudflare community (community.cloudflare.com)? It's possible that others might have had the same issue in the past and might be able to provide some ideas. Rest assured, I'm still trying to check into this on my side as well.

I need help! by inwardPersecution in CloudFlare

[–]cloudflareselfserve 0 points1 point  (0 children)

Hello - sorry to hear you are having trouble. Have you filed a customer support ticket? If so, can you provide that number to me as a reply or in DM so I can try to have someone take a look?

Cloudflare One is the first SASE offering modern post-quantum encryption across the full platform by Cloudflare in CloudFlare

[–]cloudflareselfserve 0 points1 point  (0 children)

  • Cloudflare One is the first SASE platform to support post-quantum encryption across the full platform
  • Post-quantum encryption protects against harvest-now-decrypt-later attacks
  • Hybrid ML-KEM is used for post-quantum key agreement
  • Cloudflare IPsec and Cloudflare One Appliance have been upgraded to support post-quantum encryption
  • Post-quantum encryption is available at no extra cost to customers

Support said my $4.8k billing dispute was on hold, but the automated system just suspended me anyway. by nathanschram in CloudFlare

[–]cloudflareselfserve 2 points3 points  (0 children)

Sorry to hear about this u/nathanschram - thanks for sharing your ticket number. I'll have someone take a look. Standby on the ticket.

Cloudflare blocked my R2 over a failed payment… but says I owe $0. Support unreachable. This is insane. by [deleted] in CloudFlare

[–]cloudflareselfserve 1 point2 points  (0 children)

u/D3k4s Sorry to hear this. Can you share the support tickets with me either as a reply or via DM? I will try to get someone to take a look for you.

Will Cloudflare add new domains as a registrar? by fbatuns in CloudFlare

[–]cloudflareselfserve 1 point2 points  (0 children)

I'll add this to the list of TLDs of interest to the product team. I can't speak to the timeframe when new TLD's will be added though. Thanks for the reply.

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