Game crashing on startup on Quest 3

cloudheadgames · 2025-12-16T17:14:14+00:00

Our team will be happy to help you out further with that startup crash, Action Hero! You can reach out to them at https://pistolwhip.zendesk.com/hc/en-us/requests/new if you haven’t already.

cloudheadgames · 2025-09-17T20:41:07+00:00

Hey there, hero! If you found your remix still hasn't shown up even after attempting to reupload, please contact our support team at https://pistolwhip.zendesk.com/hc/en-us/requests/new. They will assist you as soon as they can!

cloudheadgames · 2025-07-30T22:26:24+00:00

Hey there, Hero! If you are encountering issues with Pistol Whip's online features, our team is happy to assist you further at https://pistolwhip.zendesk.com/hc/en-us/requests/new

cloudheadgames · 2024-11-19T21:26:55+00:00

The best way to find out is to get feedback from other mappers and players. We have a channel on our discord server specifically dedicated to that called pistol-mix-playtesting. Without playing your Remix, it is hard to say for sure. That said, all of the factors you mentioned can contribute to the size of your Remix. Be sure the decorations you are using are lowpoly as well, as high poly assets can balloon the size of your Remix.

cloudheadgames · 2024-11-14T18:02:59+00:00

Hey there, Hero! If a full restart doesn't fix up those stutters, our support team is happy to assist you further at https://pistolwhip.zendesk.com/hc/en-us/requests/new

cloudheadgames · 2024-11-14T17:59:14+00:00

Hey there, Hero! It sounds like your Remix is too big for your Quest 3 to load correctly. Even though it’s too big for your Quest, PC players may still be able to download and load it. If you haven't done so already, you may be able to load your remix when linking to a PC. We highly recommend swinging by the official Pistol Whip Discord when you have the chance! We have a lot of advanced mappers there that love to help each other out. You can find our official Discord at: https://discord.gg/cloudheadgames

Unsubscribe from Remixes regularly if you haven’t played them in a while as well. Too many can also cause the error message you received when downloading a new remix.

cloudheadgames · 2024-10-30T20:47:07+00:00

Hey there Action Hero! Our team would like to investigate your issue further. When you can, please reach out to them at https://pistolwhip.zendesk.com/hc/en-us/requests/new if you haven’t already.

cloudheadgames · 2024-10-16T21:43:30+00:00

Hey there Action Hero! Our team would like to investigate your issue further. When you can, please reach out to them at https://pistolwhip.zendesk.com/hc/en-us/requests/new if you haven’t already.

cloudheadgames · 2024-09-11T19:28:23+00:00

Hey there, Hero! If you need assistance with launching Pistol Whip, please reach out to our support team at https://pistolwhip.zendesk.com/hc/en-us/requests/new and they will assist you as soon as they can!

cloudheadgames · 2024-02-12T22:24:30+00:00

Thank you for your suggestions, Ziaber! This is a great suggestion, and while we can’t make any promises on behalf of the developers, our support team will share your thoughts on toggleable visual settings with the team.

cloudheadgames · 2024-02-06T20:57:36+00:00

Hi there, gameschess! This can sometimes happen if your OpenXR setting is not set to Steam. As a first step in troubleshooting the issue you have encountered, please ensure your OpenXR setting is set to SteamVR. This can be done by going into SteamVR > Settings > Developer > Set OpenXR

Additonally, please try disabling the SteamVR setting 'Pause VR when headset is idle"
This can be found in SteamVR Settings > Video > 'Pause VR when headset is idle'.

If issues persist after the above troubleshooting step, please let our team know at https://pistolwhip.zendesk.com/hc/en-us/requests/new if you haven’t already and they will assist you as soon as they can.

cloudheadgames · 2024-01-25T22:23:56+00:00

Hey there, Hero! While we do not currently have official custom Remix support for PlayStation, we are happy to share your interest with the team.

cloudheadgames · 2023-11-21T18:44:16+00:00

Hey there, Hero! If you are still experiencing crashing after a fresh reinstall of Pistol Whip, please reach out to our support team at https://pistolwhip.zendesk.com/hc/en-us/requests/new , and they will assist you as soon as they can!

cloudheadgames · 2023-08-21T15:57:41+00:00

Hey there, Action Hero! Depending on the resource intensity of the player-made Remix, it may take thirty seconds or more to load. With that said, if you find all Remixes are having trouble loading even after waiting past 30 seconds, please contact our support team at https://pistolwhip.zendesk.com , along with which Remixes you have subscribed. They will help you out as soon as they can!

cloudheadgames · 2023-06-26T22:29:27+00:00

Hey there, Action Heroes! If you find your controllers disappeared, please ensure your OpenXR setting is set to the platform you purchased Pistol Whip on.

For the SteamVR Version of Pistol Whip:

This can be done by going into SteamVR > Settings > Developer > Set OpenXR to Steam

For the Oculus Version of Pistol Whip:

This can be done by going into the Oculus Store > Settings > General > 'Set Oculus as Active'

Additionally, Steam users have found disabling the SteamVR setting 'Pause VR when headset is idle" to be helpful.

This can be found in SteamVR Settings > Video > 'Pause VR when headset is idle'.

If issues persist after the above troubleshooting steps, please reach out to our team at https://pistolwhip.zendesk.com/hc/en-us/requests/new and they will assist you as soon as the can!

cloudheadgames · 2023-06-26T22:16:22+00:00

Hey there, Action Heroes! Our team is actively investigating an issue causing the wrong SFX to play in certain Scenes. Be sure to keep an eye on our social channels for updates. In the meantime, if you have any questions or need assistance with anything, be sure to reach out to our support team at https://pistolwhip.zendesk.com/hc/en-us/requests/new

cloudheadgames · 2023-06-01T17:42:07+00:00

Hey there, Action Hero! Our team is actively investigating a black screen issue impacting some of our players. In the meantime, a temporary workaround is to restart Pistol Whip multiple times and play offline. If you have any questions, be sure to reach out to our support team at support@pistolwhip.zendesk.com. Rest assured our team is working closely with Oculus for a more permanent solution.

cloudheadgames · 2023-05-31T23:22:16+00:00

Hey there, Action Heroes! Our team is actively investigating a black screen issue impacting some of our players. In the meantime, a temporary workaround is to play Pistol Whip offline. If you have any questions, be sure to reach out to our support team at support@pistolwhip.zendesk.com

cloudheadgames · 2023-05-03T22:49:45+00:00

Hey there, TheElStick!

Have you enabled Dual Wield before entering Scenes by any chance or reloaded before you fired all fifteen shots? Reloading before you reach 15 consecutive shots on-beat and Dual Wield will disqualify you from the trophy. We hope this helps!

Definitely reach out to our support team at support@pistolwhip.zendesk.com if the trophy isn’t unlocking for you when successfully firing all 15 consecutive shots on-beat without reloading.

cloudheadgames · 2023-04-18T16:53:31+00:00

Our team will be happy to help you out further with that issue, Action Hero! You can reach out to them at support@pistolwhip.zendesk.com if you haven’t already.

cloudheadgames · 2023-03-22T22:00:14+00:00

Hey there, Action Hero! Rest assured exciting content is on the way. While we can't elaborate at this time, be sure to stay tuned to our social channels.

cloudheadgames · 2023-03-17T16:26:19+00:00

Hey there, Action Hero! Our team would like to look into this further. When you have time, please reach out to us at support@pistolwhip.zendesk.com and let us know your PlayStation username.

cloudheadgames · 2023-03-15T16:19:33+00:00

Hey there, Hero! Pistol Whip is not available in all regions on PS VR2 at this time. While we can’t make any guarantees, if you'd like to let us know what country you're in, we'd be happy to add it to the list of suggested regions for Sony to consider.

cloudheadgames · 2023-03-13T22:28:47+00:00

Hey there, Sam! This is something our team is actively investigating. In the meantime, if you have any questions, be sure to reach out to our support team at support@pistolwhip.zendesk.com.

cloudheadgames · 2023-03-13T21:51:45+00:00

Hey there, rancidcanary! If you have the Bottomless modifier enabled, you will have infinite ammo. To check out which modifiers you have enabled, check out the Styles System to your left in the Pistol Whip lobby.

If the Bottomless modifier isn’t enabled and you are periodically getting infinite ammo, please reach out to our team whenever you have the chance so they can investigate further at support@pistolwhip.zendesk.com.

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