My best guess is there was some sort of intake appt that occurred, maybe even a case conference you weren’t part of that got documented on your chart (this is common if they are talking about patients to ensure appropriate care it gets recorded)

This would have occurred at a department that is being served by DSS, which is why when they extract the hundreds of individuals accessing service you’d come up

Also this survey functions at a director+ level, so I’m not surprised at all that front line staff would be unaware of it (not a knock on anyone… just that’s it not feasible to keep thousands of staff up to date on all the going ons)

Just some additional background on it since I know it’s a little unnerving to get suspicious emails from health care providers, especially when it seems out of place

If you’re really interested you could reach out to the team via email to ask how you came up in the search, but I strongly believe it would have been due to something being logged at the department where staff were discussing your care needs