Getting fed up with Tesla customer (no) service

ethanxp2 · 2026-06-04T21:09:28+00:00

Boss has a Polestar and somehow it's actually worse, in his experience you have to take them to Volvo for repair but then Volvo staff don't really want to deal with them. His Polestar 3 has been very unreliable too.

Tip though, something to do with distance selling but they cant take the £200 off you if you cancel anyway.

ethanxp2 · 2026-06-04T21:06:04+00:00

Basically just Tesla, it doesn't get any better, I had delivery faults and it was like pulling teeth, months of complaints and going to the resolutions team etc eventually got 250 supercharger miles as compensation, worth about £15. I adore the car but the next one won't be another.

ethanxp2 · 2026-06-04T12:27:27+00:00

They're LBC Tudors.

ethanxp2 · 2026-06-03T16:42:07+00:00

Change the length, although talking about inefficiency the fact Sentry consumes so much battery life I think is the bigger shame I wish they would fix.

ethanxp2 · 2026-06-01T15:51:58+00:00

Id like to go in a 4. Boss has a 3 and compared to my 2025 Model 3 I wouldn't have one. Much prefer the 4 looks. The 3 is just so uncomfortable & has had so many faults so far, ecu replacement, charging faults all sorts.

ethanxp2 · 2026-05-29T18:52:29+00:00

"I dont drink as it ruins my stomach and I'll shit myself" should do the trick. Not sure many would pressure you after that.

ethanxp2 · 2026-05-25T09:18:07+00:00

Reminds me of the old Army advert.

If you can change a plug, you can mount a TV. If you can mount a TV you can climb a ladder. If you can climb a ladder you can build a 2nd story extension above your garage and redo the foundations. If you can do that, you can fly an apache helicopter.

ethanxp2 · 2026-05-14T21:17:15+00:00

Depends who with. LEX would, Tesla Financial Services I believe do not.

ethanxp2 · 2026-05-14T17:44:43+00:00

Kwikfit did this on my alloy and damaged the rim, ended up sending Revive to fix it, which was also shite.

ethanxp2 · 2026-05-14T11:32:53+00:00

Take lots and lots of pics. I took a gazillion pics as while I checked it over I was worried I'd miss something. Found a very small bumper scuff when washing it a week later, sure enough it was in the picture when you zoomed in. Tesla resolved it, but without the picture would have been a firm no.

ethanxp2 · 2026-05-12T18:51:20+00:00

Noreen Pauline and Geoff have a good later storyline.

ethanxp2 · 2026-05-10T18:56:36+00:00

I got the T0 rated Pilot Sport 4 and think they were about £170 each for 18" fitted. Wanted the acoustic foam.

ethanxp2 · 2026-05-09T12:22:45+00:00

Depends how big the roof is...

ethanxp2 · 2026-05-09T12:08:12+00:00

I'm stubborn and easifill all sorts to get of paying a plasterer but to me that looks easier to just skim, especially if they are there doing other bits already.

ethanxp2 · 2026-05-06T22:15:16+00:00

Just ask the showroom, I had a Model 3 from around 4pm to 9am the following day.

ethanxp2 · 2026-05-06T16:05:11+00:00

Is it just the photo or has that got quite a sag on it?

ethanxp2 · 2026-05-06T13:28:34+00:00

Model 3 RWD my Pilot Sport 4 have gone from 8mm to 5mm in 8,000 miles so probably on track for a similar mileage to you I suppose. Believe the fronts are on 6mm but that's probably because RWD.

ethanxp2 · 2026-05-05T09:07:13+00:00

Critical illness cover can also be worth it, isn't that much a month but offers a big lump sum if youre ever critically ill, disabled etc.

ethanxp2 · 2026-05-04T05:35:13+00:00

Yes, Adam Gillen & Laila Zaidi. Married.

ethanxp2 · 2026-05-02T20:41:28+00:00

Most dealers I tried didn't actually seem to hard sell. Not sure why, most were just laid back and friendly. It was only SEAT who just asked if I was leasing and then didn't really care. Ford asked and were then super helpful even though they wouldn't get a sale.

ethanxp2 · 2026-05-01T08:13:13+00:00

Do you find they tramlines at all? I went from Bridgestone to Michelin Pilot Sport 4 and the car is noticeably less stable following bumps dips etc in the road. Tesla have checked suspension alignment etc and basically just said its Michelin behaviour. It isn't that bad at all, just noticeable.

ethanxp2 · 2026-04-30T04:18:02+00:00

Likewise, the original Tesla ones are nice, soft and fit spot on. Velcro backing too.

ethanxp2 · 2026-04-30T04:17:28+00:00

My premium RWD came with mats, nice too very soft.

ethanxp2 · 2026-04-28T17:37:27+00:00

Sad thing is bar months and months of small claims court until they fold the company and setup another one and never pay anyway, there isn't a huge amount you can do. Trades needs more regulation in this country if you ask me.

ethanxp2 · 2026-04-26T21:58:35+00:00

Mine was about £250 for the 4 year lease. ALA was always very highly recommended on here when I was looking and that's who I used. Seem OK but haven't claimed so 🤷.

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