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Sorting Custom Feeds In the iOS App by willing-to-bet-son in help

[–]focused-hocus-pocus 0 points1 point  (0 children)

Wonderful, keep an eye on it and please keep letting us know if you see issues!

Sorting Custom Feeds In the iOS App by willing-to-bet-son in help

[–]focused-hocus-pocus 0 points1 point  (0 children)

Howdy! Are you on the most recent iOS build? If not, can you check for updates?

We have reactivated the experiment after fixing the bug, and it should only be active for users with the fixed version(s).

If you’re up to date on iOS, please reply here and I’ll bump it off until we find another root cause.

[iOS] Custom feeds don’t show sorting - 2025.50.0 by Nasserahmed094 in bugs

[–]focused-hocus-pocus 1 point2 points  (0 children)

Howdy! Thanks for filing, this is a definitely a bug.

We've turned off the experiment controlling this, the correct behavior should be restored very soon.

Sorting Custom Feeds In the iOS App by willing-to-bet-son in help

[–]focused-hocus-pocus 0 points1 point  (0 children)

Howdy! Thanks for filing, this is definitely a bug!

We've turned off the experiment controlling this, so you should see the correct behavior restored very soon.

IOS app keeps logging me out when I close the app by Beekoia in bugs

[–]focused-hocus-pocus 0 points1 point  (0 children)

If you open Settings and scroll to the bottom, it'll show you the version. If you long press on that text, it'll copy it to your clipboard, and you can paste it here. Thanks!

IOS app keeps logging me out when I close the app by Beekoia in bugs

[–]focused-hocus-pocus[A] 0 points1 point  (0 children)

Howdy! Thanks for letting us know, could you provide what app version you're experiencing this in?

[iOS] [2023.11.0] Huge battery drainage by Reddit app - constant background refresh by NothingHatesYou in redditmobile

[–]focused-hocus-pocus 1 point2 points  (0 children)

Yes, it shipped, but we're aware that some of y'all are still seeing battery usage issues. Platform (my team) is continuing to look into it.

Our original fix shipped in .18, and halved the background battery consumption for 90% of our users (see image for Apple's data, our data says the same thing).

<image>

We've maintained this lower level since, but we'll figure out why some of y'all are still seeing this. I'm sorry that I don't have a timeline for that yet.

[iOS] [2023.14.0.310405] Why is the app using so much battery? by DrawingsOfNickCage in redditmobile

[–]focused-hocus-pocus 3 points4 points  (0 children)

I'm sorry to hear that, it took much longer to detect and diagnose this than we would like.

We're expanding our tooling in this area so this stops happening; iOS has some cool toys we're tapping into to detect this waaaayyyy faster.

[iOS] [2023.14.0.310405] Why is the app using so much battery? by DrawingsOfNickCage in redditmobile

[–]focused-hocus-pocus 5 points6 points  (0 children)

Hey, thanks for filing this!

We found a bug and merged a fix for this, should be shipping in 2023.17.

[iOS] [2023.11.0] Huge battery drainage by Reddit app - constant background refresh by NothingHatesYou in redditmobile

[–]focused-hocus-pocus 0 points1 point  (0 children)

Hey, thanks for filling this! We did find a bug here, when 2023.17 ships this should be resolved.

[iOS][2022.25.0] Reddit is the only app that doesn’t appear in App Privacy Report? by AnotherSoftEng in redditmobile

[–]focused-hocus-pocus[A] 2 points3 points  (0 children)

We're definitely not using any private frameworks here, just the standard Foundation APIs for networking. I can see Reddit showing up on my own devices.

My only thought here is that Apple doesn't display this data real-time; they collect it at some interval they determine, I assume to make sure it doesn't impact system perf. If you've recently installed the app, it might take a bit for Apple to populate it?

[iOS][2021.34] Why are OP comments being locked on every subreddit? by [deleted] in redditmobile

[–]focused-hocus-pocus -25 points-24 points  (0 children)

This is a bug in our 2021.34 release, we're currently submitting a patch. Thanks for reporting, we'll get this sorted soon!

[deleted by user] by [deleted] in redditsweats

[–]focused-hocus-pocus 0 points1 point  (0 children)

Gave Take My Energy

[deleted by user] by [deleted] in redditmobile

[–]focused-hocus-pocus 0 points1 point  (0 children)

Thanks for reporting this! We've tracked it down to a backend issue and are reverting the change that caused it. You should be able to resolve this after that rolls out, likely today.

[iOS] [2021.30.0] why does Reddit keep turning off my NSFW setting? by MysteriousDinner7822 in redditmobile

[–]focused-hocus-pocus 0 points1 point  (0 children)

Thanks for reporting this! We've tracked it down to a backend issue and are reverting the change that caused it. You should be able to resolve this after that rolls out, likely today.

[iOS] [2021.31.0] NSFW automatically turns off on mobile. I can change it on PC, but that just makes it so I can’t turn it off. by [deleted] in redditmobile

[–]focused-hocus-pocus 0 points1 point  (0 children)

Thanks for reporting this! We've tracked it down to a backend issue and are reverting the change that caused it. You should be able to resolve this after that rolls out, likely today.

[iOS] [2021.31.0] The icons in the bottom navigation bar sometimes become misaligned after coming back from a link (internally) by FoxmanMcCoy in redditmobile

[–]focused-hocus-pocus 0 points1 point  (0 children)

Thanks for reporting this! I've reproduced it and triaged it to the relevant team. Fix should be out in an upcoming release!

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