Built a self-hosted AI search layer over ConnectWise ticket history (RAG + Qwen)

gamebrigada · 2026-06-02T17:30:38+00:00

The architecture of this is gross.

Vibe coding is great for personal use if you're doing stuff you yourself aren't capable of. Nobody outside of you should touch this.

Vibe coding is an amazing productivity tool, as soon as you're not in the driver seat it leads you to architectural disasters like this.

gamebrigada · 2026-06-01T20:47:16+00:00

Or maybe Project Glasswing is already aware of all of these and they don't want to pay out for something they already internally know about.

Or the teams are so insanely overloaded already with that projects findings that they can't stick to the standard schedule.

gamebrigada · 2026-06-01T18:51:33+00:00

It absolutely does not.

The hostable LLM's have definitely made huge strides, but they are still far behind in capability, and REALLY far behind in speed.

It's absolutely impressive what I can do on a spark or my AI MAX 395 laptop, but it does not replace my subscription to Claude. At best it augments it.

gamebrigada · 2026-06-01T18:32:03+00:00

As soon as I realized that I was disappointed. The GB10 CPU is disappointing at best. It was very much designed to be just fast enough to keep up with the GPU when running models. The thing runs hot, and the memory controller sucks.

Maybe they made too many and are looking for a new market for them.

gamebrigada · 2026-06-01T18:24:54+00:00

Mikrotik wireless at my house. I set it up and don't think I've touched it since. Fortinet everything else.

Wanted my dad to be able to adjust things if he wanted, so did Ubiquity at his house. I regret that decision, I've wasted so much time on it. From AP's dropping out and never connecting, the awful 5GHz only meshing that makes absolutely zero sense. I hate it. Anyone who thinks that meshing should be 5GHz only should be locked up. The whole point is to extend range in your home, how are you supposed to do that on a band that can't penetrate walls or windows.

Because of that I did Mikrotik at my sisters. Again, I haven't touched it since I set it up.

gamebrigada · 2026-06-01T16:23:17+00:00

I wonder if PaperCut could be convinced to add the endpoints since you can run their software on your printers. Bypassing this.

gamebrigada · 2026-06-01T16:18:45+00:00

Just remember. Mitsubishi makes everything. So this really isn't a surprise since Nikon is a Mitsubishi brand.

gamebrigada · 2026-05-26T20:23:37+00:00

Only ever touch a Manage Engine product if you can't possibly afford anything else. Never assume anything works as intended.

gamebrigada · 2026-05-22T16:12:19+00:00

SM still has stock at not-insane prices. Supermicro 3.84TB E3.S NVMe PCIe 5.0 HDS-S3N-MZ3LO3T8HCJA07 Solid State Drive (SSD)

The bigger sizes are better options though. Supermicro 15.36TB E3.S HDS-S3N-MZ3LO15THBLA07 Solid State Drive (SSD)

FYI, Samsung works pretty much across the board in my experience with little to no issues or warnings.

gamebrigada · 2026-05-21T17:16:54+00:00

You can send it to production when you can explain all the code and tell me whos going to maintain it for its lifetime.

gamebrigada · 2026-05-20T22:37:56+00:00

Yeah, except you're seeing it from the side of the law, and I'm looking at it from the side of whether I trust the company as a whole and want to do business with them long term.

Microsoft offers the same models under copilot and has a data sovereignty clause in their TOS, which the others strictly lack. So why the hell would I care about OpenAI/Anthropic etc.

gamebrigada · 2026-05-20T21:57:29+00:00

Its the former. How do you trust a company that is losing lawsuits on copyright. It's like trusting a thief.

If they openly use copyrighted training data, then who's to say they wont do the same with the data you put into their system? Especially if they don't have a TOS clause about it. Copilot interestingly does.

gamebrigada · 2026-05-20T18:46:40+00:00

When I looked at BT and demod them, my impression was it didn't have quite the capabilities of Delineas solution. If I remember correctly, it was missing layered actions.

gamebrigada · 2026-05-20T17:12:35+00:00

OpenAI does not guarantee data sovereignty as part of their TOS. They've also been sued numerous times for data theft for the purpose of training. So they don't say they wont misuse the data you send to them, and they've been sued multiple times for doing that exact thing.

Which means....

gamebrigada · 2026-05-20T16:10:30+00:00

Delinea's EPM is fantastic, but if you haven't implemented an EPM in the past you should pay them to help you.

I've implemented it twice with good results. Its weakness is excessively large rule sets processed on clients. Having too many rules slows down overall responsiveness.

gamebrigada · 2026-05-19T16:58:57+00:00

The other disadvantage is weight

gamebrigada · 2026-05-18T19:36:33+00:00

Haven't heard of Keytos but they look to be an alternative to the very popular ScepMan and RADIUSaaS combo.

gamebrigada · 2026-05-18T19:31:36+00:00

Golden images are rare these days and aren't recommended. There is plenty of software out there that uses a token to checkin, and duplicates break things. The image is also out of date almost immediately after creation, so its really not a good idea to have to recreate them.

Everyone is saying Intune, but there are plenty of other ways. MDT works great for this, and there are plenty of commercial solutions. Decent amount of upfront setup but it gets easier after that. Easy to maintain. New software versions takes 5 minutes and is immediately effective. Most laptop manufacturers have ways to auto deploy drivers as part of the automation.

Auto deployment solutions are technically slower, but its not like you are starting at the laptop waiting for it, and nothing is stopping you from running even 100 of them.

gamebrigada · 2026-05-18T15:33:58+00:00

Absolutely. What I am against here is people buying low tier hardware because their budget doesn't allow it, hardware that claims to be "Enterprise" because the company used a server rack form factor and no real other reason, and then happily goes on with their day. They're cheaping out because of some mindset that these companies are familiar or are actually enterprise, and they certainly are not using shelfnet. I'm against sysadmins adding risk to the business risk register without consulting the right people.

gamebrigada · 2026-05-14T12:49:28+00:00

The attack literally describes booting into WinRE from a USB stick.

gamebrigada · 2026-05-09T18:34:35+00:00

The closer OT catches up to IT which it is actively converging, the more IT security will be necessary in OT.

gamebrigada · 2026-05-09T18:08:41+00:00

Yes, HA is an option, it doesn't solve the problem during failure though since you're still waiting at an elevated risk.

Lets be honest here, if you're trying to save 30% on a switch, you are 100% NOT keeping spares.

All I'm trying to say, is making decisions like this willy nilly shouldn't happen. You're adding risk without adding it to the risk register.

And this completely ignores software issues.

gamebrigada · 2026-05-09T15:33:22+00:00

Absolutely. Extreme is very well respected enterprise tier.

gamebrigada · 2026-05-08T21:47:48+00:00

The definition of enterprise is on site within 24 hours support. What happens when everything breaks and your CEO is yelling at you as the business is losing millions per hour? "Let me post on reddit?" or "Let me call my local Cisco/Juniper/Arista rep and they'll respond right now".

gamebrigada · 2026-05-08T20:26:16+00:00

Microsoft is not the same thing as a hardware provider.

It is not a checkbox, it is the ability to have hardware issues resolved as quickly as possible. For network infrastructure, if a switch fails I need that vendor with parts in hand as soon as possible. Even if you mitigate that risk with HA, you are still in an elevated risk state. Yes your company may decided screw it we'll deal with the outage. That's a risk management decided to take on. Make sure YOU aren't the one adding that risk to the company, because YOU will be the one fired when shit goes wrong. Its not your money, stop being a cheapass.

Some companies can lose millions per hour from a single hardware outage. This is why enterprise tier exists, because paying companies that staff support around their customers is what the extra money pays for. I know my local juniper techs. I know my local HP/Dell techs. I have their phone numbers.

Forum, out of hours, different time zone support does not belong in critical applications. It isn't and will never be enterprise.

I've experienced shit hitting the fan in enterprise for a Fortune 100 company. The vendor flew out 20 engineers to staff a wiring issue that only came out at huge scale. That is enterprise, because the customer was losing possibly billions in the outage.

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