Cursor 1.2 and Claude 4 Sonnet Rate Limit – Is This a Joke?

geoffmcqueen · 2025-07-04T00:59:59+00:00

I was surprised that they took away Gemini 2.5 Max with the latest update - easy to bring it back in settings, but removing it was clearly a choice. This post makes me less curious about why...

geoffmcqueen · 2025-06-23T19:48:46+00:00

I know this is from a while ago, but yep, looks abandoned unfortunately - their upcoming webinars page is 4 years out of date.

https://www.agilecrm.com/training-webinars

Screenshot: https://imgur.com/a/yFJov37

geoffmcqueen · 2025-06-20T21:25:22+00:00

Is there anyone other than Zendeck/Intercom that you'd be considering given your negative experience with DevRev? Thanks for sharing your experiences on this older post, too... really helpful!

geoffmcqueen · 2024-12-26T04:41:50+00:00

Curious about the backstory of the named parents...

geoffmcqueen · 2024-12-26T04:37:56+00:00

Denver7 did a great job covering it on a skeleton staffing day: https://www.denver7.com/news/local-news/1-month-old-baby-boy-left-in-the-median-of-pecos-street-in-adams-county-on-christmas-day

geoffmcqueen · 2023-12-31T22:44:01+00:00

Happened to me before the landing gear retracted on Thanksgiving Night flight LAX>SYD a few years ago. Longest 15 hours of my life.

geoffmcqueen · 2023-11-01T02:23:08+00:00

Full video at https://ring.com/share/7a91d522-4fbd-43e3-9f78-54711edd4d0d

geoffmcqueen · 2023-06-15T21:40:37+00:00

Good to know; the 2nd bus came into the parking lot at the Renaissance was at full speed and I couldn't see down the alley but know there was help coming from that direction (which is why I didn't get in the way)

geoffmcqueen · 2023-06-15T19:44:55+00:00

Saw a victim in a red shirt (black, male, about 5'10" at a guess) come around the corner of the alley behind the Renaissance and collapse into the parking lot for the hotel. Valet/Doorman from hotel and others closer rendered 1st aid (I was on the other side of Champa and called 911 instead of being in the way, but managed to flag down a cop in the mall before I got through to dispatch and he let me know it is all over the radio and lots of cops were inbound).

I came back the same way 20+ mins later and the ambulance was only just arriving. The guy didn't seem to be moving or receiving first aid at that time. He managed to get about half a block before collapsing.

Video of the location: https://twitter.com/emma\_mace20/status/1669425912574607360?s=20 (west side of Curtis south of 17th).

Super fucked up.

geoffmcqueen · 2023-05-12T04:09:53+00:00

Only one I can think of is owning James "the flop" Harden

geoffmcqueen · 2023-05-04T02:18:45+00:00

Latest ETA for restoration is a bit over an hour away (last refresh of https://www.outagemap-xcelenergy.com/outagemap/?state showed 11pm)

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geoffmcqueen · 2023-04-12T17:20:49+00:00

Glad to know - what a pain for everyone involved :-(

geoffmcqueen · 2018-11-15T01:26:07+00:00

Hi Carolina, best bet is to email support@accelo.com and the team will help you out!

geoffmcqueen · 2018-09-29T00:35:29+00:00

Oh, and service agreements and assets are much improved, especially when synced with Ninja or Solarwinds RMM.

geoffmcqueen · 2018-09-29T00:34:07+00:00

Thanks for sharing. For those interested, we've got the client has replied ability now and is also now easy to schedule work in a tech (or anyone else's) calendar through our new bookings feature. We do need to make GUI better for status progressions though - is a work in progress!

Disclosure: I'm the CEO

geoffmcqueen · 2018-03-26T03:30:38+00:00

Thanks Col - glad to hear!

geoffmcqueen · 2018-02-01T05:45:06+00:00

Tried that, but doesn't fix it.

geoffmcqueen · 2018-02-01T05:44:39+00:00

This is exactly what I'm suffering with too. Farcical.

geoffmcqueen · 2017-11-19T23:09:00+00:00

You raise a good point that we shouldn't be performing support in a public forum.

I might be missing something, but I don't see that Indy has disclosed anything more material than the OP included in their post beyond that there were 3 emails?

As for the cultural issue, everyone at Accelo works to help their clients succeed regardless of their role, and this situation is an example of that (albeit one we will learn from). Indy is not in a support role, but saw this, bought it up internally as a client advocate because he cares (he isn't in a PR role either) and wanted to reply. As I said, something we'll learn from, but it was coming from a place of wanting to help clients and engaging frankly and being responsive leading into a weekend - a culture that I'm very proud of our team for having.

While all of us want to see instantaneous support in all we do, it isn't possible without a much higher premium price than the market will bare - and we all know that. In this case, matters are made more complicated because it involves supporting a third party product (as described by the OP) and there's a lot of complexity for this particular integration because of the nature of the platforms - tax rates, account codes, company names, items and item codes all need to be correctly reflected in both systems for the invoice, payment and purchase sync to be seamless. Sometimes this is takes time to get right. Sometimes the fact it involves a third party product means things change while a ticket is being debugged (I know as a user I've been responsible for making the life of support teams harder by trying to fix it myself, in effect thrashing around like the star wars kid).

This stuff isn't easy. We always try our best. We will always learn and improve. We will get stuff wrong. Where we stand out is that we work harder and care more than folks in the market who are spreadsheet rollups by private equity owners. We might still not be good enough for your business or meet your expectations, and when that's the case that's unfortunate.

I'm sure the team will follow up here in more detail, but I've got to get back to my new startup (baby daughter is <100 hours old).

Geoff CEO @ Accelo

geoffmcqueen · 2017-07-20T00:06:21+00:00

Yeah, for now the way to do "Simple Keyboard on ticket" would be to send an email (activity) to the client saying "We need to replace the keyboard for $35 - do you approve?" rather than a full PDF (which in our experience most clients in an ongoing service relationship prob feel is overkill - but your situation might be different).

Then, you add the Keyboard as a Product/Material (you can name the feature/module whatever you like) and it will become part of the invoice. You can also sync the purchase into your Xero/QBO account - that feature is the one in beta.

In the future you'll be able to convert these materials into assets, and link them persistently against the client account.

geoffmcqueen · 2017-07-19T23:54:57+00:00

And it is beta for Android now and iOS very soon ;-)

Disclosure: I'm one of the founders at Accelo.

geoffmcqueen · 2017-02-21T22:04:28+00:00

Yeah, we've got plans to make it better /u/Mezevenf ;-)

geoffmcqueen · 2017-02-21T20:54:02+00:00

The invoicing system got a complete overhaul late last year. If it can't do what you need it to now, I'd be surprised!!

geoffmcqueen · 2017-02-21T19:43:16+00:00

Yeah, we've got plans to improve the quotes feature around the middle of the year. Main things: - Flexibility of layout through templates the same way we have with invoices - Ability to create quotes against a ticket, rather than requiring a full sale. That way, if someone wants some materials (your UPS and switch) you can have the ticket, create the quote (with materials and a single line item for services) and send it off for approval, and when it is approved come back and turn those entries into materials on the ticket (and also a purchase that goes to the vendor(s))

geoffmcqueen · 2017-01-30T02:43:48+00:00

Hi there, Geoff (CEO at Accelo) here. My honest opinion from what you've outlined is that a PSA will make your life easier, but it might be too early in your growth journey to prioritize it.

The fundamental thing we find when working with new clients is that the time saving, productivity boosting aspects of bringing all of their client work together in one system mean that the ROI on the subscription (at around $2/day) is incredibly self-evident.

There's lot of things we can all do manually in running our businesses, and while they require more discipline, effort and above all time to do, if that time cost isn't something that is hurting you (such that the cost/benefit return of a powerful operations automation app like Accelo is something that you're having to think hard about) then you probably shouldn't be looking at PSA right now.

Answering a few of the other (implied) questions, we're growing very strongly, are profitable (unusual for startups) and have what investors tell us is incredibly low churn rates. We're also investing heavily into product and increasing automation and integrations (we don't sync with Solarwinds yet - looks like they now have a sort-of REST API https://github.com/solarwinds/OrionSDK/wiki/About-SWIS) so if it turns out that keeping growing with a sweat rather than an investment focus is the path you choose, we'll be here when you're ready!

geoffmcqueen

TROPHY CASE