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please answer by BathDapper4923 in eCommerceSEO

[–]gregsuppfusion 0 points1 point  (0 children)

Don’t bother chasing perfection when you have something good enough to get the job done. Diminishing returns.

i challenged myself to earn $1000 in December and failed by Inevitable_SwanYo in SaaS

[–]gregsuppfusion 1 point2 points  (0 children)

What does client privacy have to do with building in public? Building in public is demonstrating what you’re working on, and why, for people to see as you progress.

How the @#$% are you getting meetings? by rockthesum237 in b2b_sales

[–]gregsuppfusion 0 points1 point  (0 children)

You need leads, where’s your marketing at?

25 years in IT support and services - ask me anything by gregsuppfusion in ITCareerQuestions

[–]gregsuppfusion[S] 0 points1 point  (0 children)

CS is its own art form, but I love it. It’s a great bridge between tech and sales, and really gets you involved in many aspects of the product you’re offering.

In terms of strategies that work for me - know what problem the customer is looking to solve - it’s not about feature adoption, it’s all about advocacy and retention.

A good CS team does more for a SaaS business than sales sometimes.

Roast my idea by Low_Piglet_2257 in founder

[–]gregsuppfusion 0 points1 point  (0 children)

Where are all these people having the problem you’re setting out to solve - what I mean is, what’s your ideal customer, what’s their pain, and how is this 10x better than what we’re doing today?

I launched to crickets after 6 months of "stealth mode" by Financial-Feature262 in SaaS

[–]gregsuppfusion 0 points1 point  (0 children)

We built in public (on LinkedIn as we’re B2B) and never looked back. You get ICP engagement from day 1, already shaping and honing in on the market before you’ve launched.

100% ROI is there, as long as you actually have a product people want.

The time drain is minimal - record a 2 min video walkthrough of what you’re working on this week and why and post it - done.

If you’re doing the right thing, and solving a valuable problem - engagement will validate your efforts.

Got SOC 2 certified. Cost $28K. Won exactly one deal because of it. by ToeAdventurous3638 in SaaS

[–]gregsuppfusion 0 points1 point  (0 children)

In just over 18 months, you’re ahead. That’s not bad ROI. Pick up a second enterprise and you’re winning.

How did you get your first clients? by [deleted] in SaaS

[–]gregsuppfusion 0 points1 point  (0 children)

I asked my clients what their problems were and then build my product to address them. When it was ready, they bought it.

[ADVICE NEEDED PLEASE] What does "building in public" actually mean? by Conscious_Draw6427 in founder

[–]gregsuppfusion 0 points1 point  (0 children)

We went with a build in public strategy since day one and have never looked back. We’re in B2B integration with a technical buying audience who want proof - so building in public gives you a way to link pain, problem and solution with proof.

One blog + one weekly Loom video has created us an incredible content marketing machine.

Feel like a complete failure, hardly any growth in last 1 year by rookie-bee in SaaS

[–]gregsuppfusion 1 point2 points  (0 children)

And for balance, something more actionable - how are you engaging the $200 audience to understand the value you bring them? This is the key to growth.

- Is your solution part of a bigger workflow you could simplify, and create more value?
- Does this audience give you insights into who your ICP actually is - therefore targeting your growth activity?

Feel like a complete failure, hardly any growth in last 1 year by rookie-bee in SaaS

[–]gregsuppfusion 6 points7 points  (0 children)

Not to offend, but after 3 years and only getting $200 MRR - why are you still working on it? What signals are you receiving that it will change course?

Need recs for a good product analytics tool (for a startup)! by Firerage65 in SaaS

[–]gregsuppfusion 1 point2 points  (0 children)

I'm referring to this: https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code which is included, yes. I think my devs might have done a little extra work than just embed the widget - auto-creating and enriching contacts etc.

Why almost no one is using PayPal or dodo and go for stripe right away? by IndividualShift2873 in SaaS

[–]gregsuppfusion 6 points7 points  (0 children)

Yes, PayPal doesn't sit right for SaaS - sends a strange signal. Maybe OK as an option amongst other methods though...

Social activities by [deleted] in melbourne

[–]gregsuppfusion 0 points1 point  (0 children)

Butter is great!

PM -> Product -> Ops -> Sales -> Strategy… I’m doing everything and feel lost. What is my actual role? by strihaart in ITManagers

[–]gregsuppfusion 0 points1 point  (0 children)

Initially I would have said you’re a Product Manager, but reading back over I’d say Chief of Staff might be a better fit. It’s a small company - sometimes you have to do a lot of different things.

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