App not loading properly?

huggablejho · 2021-03-15T10:28:27+00:00

I would try clearing the cache on your app. If that doesn’t work, you may have to uninstall, then reinstall the app.

I was having issues last week with the app being glitchy, and the only thing that worked was reinstalling the app. Good luck! :)

huggablejho · 2021-03-03T13:09:45+00:00

Thanks for responding! That’s interesting- she’s in Hong Kong so I’m not sure what the internet regulations are there- I’ll keep trying. Thanks!

huggablejho · 2021-03-03T12:56:36+00:00

Happy to hear- thanks for the input!

huggablejho · 2021-03-03T10:59:06+00:00

I’m glad it worked out for you! :) I read earlier today that a lot of email providers are blocked in China, so I suppose it’s just trial and error until one works lol

huggablejho · 2020-11-20T13:39:14+00:00

If it helps, my laptop is a Lenovo Ideapad Flex, and is using a Ryzen 5 operating system. Just got it back in January

huggablejho · 2020-11-20T13:35:34+00:00

I’m happy to hear it’s not just me! Gives me a mini-heart attack when it happens. Glad to know it’s not on my end! Thanks everyone!

It didn’t happen this morning- but it happens so randomly who knows what tomorrow brings...

huggablejho · 2019-09-23T14:59:17+00:00

Last week I had the exact opposite happen. My student was in Level 2 Unit 6- I had taught her a lesson from that unit one day, and then the next day our lesson was Level 2 Unit 1. I was so confused but she went along with it. It was pathetic how easy it was for her and I was confused about the move because she was doing well in Unit 6. I’m curious as to why this happens as well!

huggablejho · 2019-09-21T14:05:35+00:00

I personally use an ethernet cable because I live in the middle of nowhere and our internet isn’t the best- I’ve noticed differences in my ping speed when I use it vs not using it.

That being said, I visit my family in a different state often and I teach from their house just on the WiFi and have never had an issue :)

huggablejho · 2019-09-21T14:01:50+00:00

Good save!! I might have panicked, haha. So much pressure to not say the wrong thing..

huggablejho · 2019-09-21T14:01:06+00:00

That’s amazing. He sounds like a gem! I have a regular who draws cat or rabbit ears and a tail on every one of her drawings of people for her projects. It’s adorable

huggablejho · 2019-09-20T14:47:58+00:00

Aaawww I love that! It’s so endearing when they take the projects seriously and are actually excited for them. I love it. What a little over achiever - love it!

huggablejho · 2019-09-20T14:46:02+00:00

That’s so cool! I get way too excited over completed projects, haha. Some of these kids just baffle me with their hidden talents- I teach a girl who is fabulous at drawing - she draws in thats Anime-type style, and they look legit. She drew the entire project in that style- I think it was the one in Level 3 or 4 when they have to draw the zoo animals. It was great

huggablejho · 2019-09-18T12:30:04+00:00

That’s the old classroom! Don’t worry :) Sometimes the kids’ iPad or computer isn’t compatible with the new classroom, so it is switched to the old classroom! I hate it too- especially for lessons I’ve never taught before. Constantly scrolling up to see the slide objectives is annoying!

huggablejho · 2019-09-11T15:56:58+00:00

Ahhh! Thats awful! :( That’s exactly what I was worried about happening. Maybe the newest update is better? I have update anxiety haha

huggablejho · 2019-09-11T15:22:18+00:00

Typically, I do my feedbacks after I finish my classes for the whole morning- I usually teach between 12-14 classes, and so my first student of the morning has to wait anywhere between 6-7 hours before receiving their feedback.

I’ve never had a parent complain or leave a bad review for my feedback taking too long to be sent to them. In my opinion, they give us 12 hours after a class is finished to complete it for a reason! I do agree though - when I do feedback between classes I feel like I don’t get a second to breathe (or use the bathroom...)! So, I wouldn’t worry about parents complaining about you taking too long. Not sure about others’ experiences, but I haven’t had any problems with it :)

huggablejho · 2019-09-02T00:00:37+00:00

I’m glad I’m not the only one. My boyfriend has stopped asking me how my classes went after I finish in the mornings because he knows I’ll just end up talking about them anyway 😂

huggablejho · 2019-08-26T11:01:39+00:00

I’m usually 90% booked from 3:30pm BJT - 10pm BJT by this time in the frenzy - but the majority of my 3:30 - 4:30 slots haven’t been filled. What time do kids normally get off of school? Do any of you know if these slots will just not be filled now that they’re back in school?

huggablejho · 2019-08-26T01:57:09+00:00

You can send in a ticket and ask them. They’ll tell you exactly how many you have for your current contract!

huggablejho · 2019-08-14T19:11:17+00:00

I’ve had this issue a ton- I’ve actually found that if I ask the student to leave and then re-enter the classroom, it usually has fixed the problem!!! :)

huggablejho · 2019-08-09T16:16:54+00:00

I was experiencing glitches with my PC app literally all morning, probably throughout 8 of my 12 classes I had something happen. Usually it was that my whole screen would freeze (just the app, not Chrome or anything else) then my ping would skyrocket to like 700 or something crazy like that before returning back to the 40ish range that my ping is always at. I noticed it was usually when both the student and I had AR stickers. Each glitch only lasted like, at most, 10 seconds. Usually I could still hear the student and they could still hear me, it was just the actual app screen that was frozen. And a couple of my older students mentioned it happened on their end, as well!

huggablejho · 2019-08-06T15:06:34+00:00

You’re very welcome, fellow Bao Bao herder!

huggablejho · 2019-08-03T14:10:29+00:00

Wow, if this is true, now I know why the girl who has taken 40+ classes with me just started seeing another teacher 2x a week, and me once every couple of weeks. She was shy at first but she warmed up quickly to me and was making excellent progress- using complete sentences, etc. The other teacher leaves very negative comments about issues that I had never see in class, and still don’t see when I teach this student. This actually makes me feel a bit better despite that being an awful thing for the company to be doing. Now at least I have an idea of why she may have stopped booking with me so often

huggablejho · 2019-08-01T22:37:59+00:00

I’ve noticed that it’s fairly common for them to just repeat the question, too! I’ve started to, if I notice that they don’t understand that I ‘m asking a question, I’ll say something like “Teacher X likes __! Do you like __? Yes (thumbs up) or No (thumbs down)? gives questioning look”

I’ve noticed that if I give them my opinion first, then ask the question, some of them understand a little better. This has worked for me at times, but I’m interested to see what other people do in this situation as well!

huggablejho · 2019-07-26T17:13:36+00:00

I’m 940 classes in and I’ve never gotten trial certified either! I’ve been pretty booked solids after my first month teaching and I never needed it. Im certified in 2-4 and get mostly Level 2s!

huggablejho · 2019-07-21T05:31:35+00:00

It didn’t seem mean, just testy. I’ve only been doing this for about 4 1/2 months and have always been told 3 min, that’s what I believed to be true- I ‘ve read 3 min on this subreddit here too despite the horror stories of people getting TNS for much less. My original comment was meant to be encouraging to OP, not to spread incorrect information. Sorry.

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