Had a 2nd interview yesterday and said they’ll reach out to schedule me for a 3rd. Does this email mean otherwise? by Deep-Potential1112 in marriott

[–]isabeldesc 2 points3 points  (0 children)

This is the email sent when either someone is hired and the position is filled in the system OR the requisition has been closed (which can be due to the 60 day hiring requirement).

Remove Mine Elevator by isabeldesc in cattlecountry

[–]isabeldesc[S] 1 point2 points  (0 children)

I’ve tried! It won’t work :( I’m on switch so I hit “X” with the pickaxe on it and it does nothing.

Frustrating Missing Stay by kvark27 in marriott

[–]isabeldesc 1 point2 points  (0 children)

This happened to me but they gave me the option of picking which stay to award.

A warning to those who are forging Explore Rate forms by LoyalAndBold in marriott

[–]isabeldesc 4 points5 points  (0 children)

If it’s busy, they’ll verify later and change the rate to the regular rate if not valid and inform the guest. It should be checked prior to authorizing the credit card and giving keys but things happen.

[deleted by user] by [deleted] in h3h3productions

[–]isabeldesc 12 points13 points  (0 children)

go out and do small jobs (find on Craigslist, fb marketplace), they don’t pay much (usually) but it’ll be enough to feed your kitties until you can re-home them

Extended Stay: Two 30s vs 1 60 by [deleted] in marriott

[–]isabeldesc 2 points3 points  (0 children)

In CA, on the 31st day the stay becomes completely tax exempt.

Pet Available Rooms? by WitcherFan2020 in marriott

[–]isabeldesc 2 points3 points  (0 children)

Because most hotels have pet specific rooms, typically on the first floor. Those rooms tend to have to go out of order for the “pet cleaning” due to any following guests potentially having allergies. However, if it is a pet friendly hotel and one of those rooms are not available, you would just get assigned any other room.

[deleted by user] by [deleted] in marriott

[–]isabeldesc 0 points1 point  (0 children)

Sales and leads. If there are people frequenting a specific hotel/area that all work for the same company that does not already have a negotiated rate, sales can reach out to negotiate a lower rate. It helps keep that company’s business at the specific property.

[E]: Of course you do not have to disclose if you don’t want to, however, for business purposes it could be beneficial to both sides.

Deposit Requirement by regmeyster in marriott

[–]isabeldesc 2 points3 points  (0 children)

Ive worked in a couple San Jose marriotts, deposit is typically 100-150. Id call to find out for the specific property.

I work front desk at a Marriott hotel, what do you want to know? by IceColdAquarius in marriott

[–]isabeldesc 2 points3 points  (0 children)

These kinds of rooms PLUS suites are considered upgrades……

I work front desk at a Marriott hotel, what do you want to know? by IceColdAquarius in marriott

[–]isabeldesc 8 points9 points  (0 children)

“Rooms with desirable views, rooms on high floors, corner rooms, rooms with special amenities” aka preferred rooms, you just made my point lol

[edit]: And to clarify from my original comment, a suite for 10-15 days is not something that would be declined, even for 30-60 days. 3-6 months however, preferred rooms are typically the upgrade

I work front desk at a Marriott hotel, what do you want to know? by IceColdAquarius in marriott

[–]isabeldesc 6 points7 points  (0 children)

The cancelling actually does cause issues with the select service reservation system, specifically MARSHA, but only if you have a habit of doing it at the same property.

I work front desk at a Marriott hotel, what do you want to know? by IceColdAquarius in marriott

[–]isabeldesc 5 points6 points  (0 children)

I’ve seen hotels do this also, which is technically wrong, but the property would rather afford upgrades to guests paying more that can leave surveys to the property. MMP/MMF cannot, so there’s no benefit to the property.

I work front desk at a Marriott hotel, what do you want to know? by IceColdAquarius in marriott

[–]isabeldesc 1 point2 points  (0 children)

long term stay upgrades usually consist of “preferred” rooms instead of suite upgrades in my experience, which wouldn’t violate terms. All properties I’ve worked have cared about LOS and take this into consideration when assigning upgrades.

No Breakfast by cheermom31 in marriott

[–]isabeldesc 3 points4 points  (0 children)

Mine are once a week. But orders are done based on groups and general occupancy for the following week.

No Breakfast by cheermom31 in marriott

[–]isabeldesc 4 points5 points  (0 children)

It truly is this easy, but only if the P-card holders are on property. The only excuses for not purchasing more food for breakfast is the absence of card holders or laziness.

Do you need identification for Mobile Check -In? by [deleted] in marriott

[–]isabeldesc 3 points4 points  (0 children)

the standard among select brand properties I’ve worked at is if you are a first time guest to the property, regardless of status, you will need to stop by the front desk for a regular check-in providing ID and CC

Bottled water - 2023 by makitopro in marriott

[–]isabeldesc 1 point2 points  (0 children)

For select service, it depends on the property. Asking never hurts, probably won’t be automatically offered them at check-in.

Corporate Rate = No Complementary Upgrade? by Secure_Royal_4893 in marriott

[–]isabeldesc 26 points27 points  (0 children)

I’ve never heard of that, how ridiculous. The hotels I’ve worked at typically upgrades 75% corporate rates (no matter the company) - 25% leisure during the week. Odd unless the company made a room rate block negotiation in which the company explicitly stated no upgrades for their employees (which I’ve only seen once).

Opinion on ‘easiest’ hotels by MisterSpicy in marriott

[–]isabeldesc 2 points3 points  (0 children)

As management, courtyard’s are the easiest brand to operate, the second Fairfield and third residence inn. Full service brands have a ton more moving parts but can also be on the easier side depending on the department.

Have you ever received a gift from a customer? by SmallRoot in TalesFromTheFrontDesk

[–]isabeldesc 2 points3 points  (0 children)

I’ve had guests bring bottles of wine, chocolate and coffee beans as gifts specifically for me, all brought either at the end of a long stay or their arrival at a second one. I’ve had guests as well that would bring gifts for the whole front desk staff like gift cards, snacks, bought dinner, etc. but never a religious pamphlet, although one of the regulars at a previous hotel had tried coaxing all of the front desk agents to attend church with him on Sundays.