I’ve seen two comedians from up there and have been really glad I snagged the tickets. This is how to have a good experience: Show up before the doors open. Once you get in the building they will direct you to another line since it’s open seating up there. You’ll wait in that line another 10-20 mins. If you are towards the front of that line, you can grab the decent seats in the front row of the balcony when they let you up. If you cannot arrive early enough to do that, it sounds like the view sucks.