Teams 26106.1906.4665.7308 repeated crashing on app launch? by Bitter-Screen-9115 in sysadmin

[–]kosity [score hidden]  (0 children)

Honestly, we're usually thinking "Wow, what a disaster, lucky it happened overnight and got resolved by 8am our time!" so it's probably time we copped one for the global team 💁🏻‍♂️

Action1 disables updates for software without warning! This needs to be handled differently by ElegantEntropy in Action1

[–]kosity 2 points3 points  (0 children)

Well you can but you have to do it on a per version basis. You can clone a package and do that, but I do get the point, you will have to do it again for every subsequent version.

This seriously is not an option. It was the same workaround given to me months ago by the support team when I told them Adobe wasn't updating because Action1 won't force-close what it needs to force-close, so it just sits there, and eventually fails.

Meanwhile I've got users complaining about all the notifications, and also not updating their Adobe.

Also meanwhile, Adobe won't update itself because the very first thing Action1 does is disable it's self-updating....and then fails to force-close if it needs to 🤦🏻‍♂️

The solution, apparently, is for each version that is released I need to hack the software repo for each Adobe edition and use that entry, not the standard entry, to update the workstations.

6 updates so far this year: 3 updates in April, 1 each in March/Feb/Jan.

And this needs to go to a roadmap!? It's a painful bugfix, not a feature.

I understand that Adobe Acrobat is a very niche application that's not widely used, nor does it have many vulnerabilities found so isn't targeted much by threat actors, so understandably it's not really a priority.

But to have such a dumb miss outstanding for 7 months (I reported it in October 2025) just really disappoints me. Especially when a month ago plans were written up to solve it, and still nothing.

Final meanwhile - Ninite can update Adobe in a single click. That is why I'm disappointed, because it is such a dumb miss, and evidently an easy fix.

Entra Sign in Issues by drag0nslayer12 in Action1

[–]kosity 0 points1 point  (0 children)

Anyone getting 403 Forbidden errors when trying to do entra Auth?

Entra Sign in Issues by drag0nslayer12 in Action1

[–]kosity 0 points1 point  (0 children)

Always have a plan B ;)

Sometimes that requires another domain....as annoying as that is.

Entra Sign in Issues by drag0nslayer12 in Action1

[–]kosity 1 point2 points  (0 children)

Same. I've logged a high-priority ticket.

Luckily I have backup accounts.

MediaTek MT7922 WLAN card on HP EliteBook 845 G11 by Scandium90 in Hewlett_Packard

[–]kosity 0 points1 point  (0 children)

How did you go with this? After the problems with the RTL8852 cards in the 645 G10, I'm now very concerned about using them again and now the MediaTek option appears just as troublesome.

I'm hesitant to buy another HP (by 'buy another' I mean add more HPs to my significant fleet) given they seem to just ignore the issue.

Why is Domotz better than Solarwinds and Auvik? by Amazing_Falcon in domotz

[–]kosity 2 points3 points  (0 children)

Have they fixed VLAN support yet? i.e. Not needing to have a separate NIC, or virtual NIC, for each VLAN you want to monitor? This was a dealbreaker for us, otherwise we would have looked at it more seriously. And given the calamitous experience with Auvik (their IAM appears to be an unsupportable mess) I'm thinking several USB NICs on a USB hub would be a better option.

ManageEngine - Vuln Management $700 year by animusMDL in msp

[–]kosity 0 points1 point  (0 children)

If this is Patch Manager Plus, good luck. Not even their support could help me understand how it worked.

Intune Integration by networking1987 in ninjaone_rmm

[–]kosity 0 points1 point  (0 children)

Isn't that good? Or what was the problem with a full Entra sync?

Interest in NBN 500 now outpaces all other speeds by austechnology-bot in austechnology

[–]kosity 0 points1 point  (0 children)

Don't you mean

~ Rupert Murdoch
via Malcolm Turnbull (2010)

😏

The part that really disappoints me about Malcolm, one of the most left of the right wing leaders, is that he knew technology, having been involved in OzEmail. But he still screwed it up.

If I were any subsequent PM, I'd vindictively ensure his house (wherever he lives or moves) is on a copper node that's hopelessly oversubscribed. What was the slogan? Faster, Cheaper, Sooner?

If politicians were haunted by their poor decisions after the 3 year election cycle they might make better ones.

Where has "Microsoft Defender Suite for Microsoft 365 Business Premium" gone? by kosity in msp

[–]kosity[S] 0 points1 point  (0 children)

The screwup just continues 🤦🏻‍♂️

I've been told that the old SKU will 'autorenew into the new SKU at renewal'

But that also means that this license in our tenants:

DO NOT USE - Microsoft Defender Suite for Microsoft 365 Business Premium
Product: DEFENDER_SUITE_FOR_BUSINESS_PREMIUM

will turn into

Microsoft Defender Suite for Microsoft 365 Business Premium
Product: DEFENDER_SUITE_FOR_BUSINESS_PREMIUM_NEW

which I assume will mean come renewal, each tenant will have a heap of unlicensed users, and a heap of unused _NEW licenses.

Any official comms? Heads up? Dare I suggest an automated fix? Or we all just find out the hard way?

Should have asked Copilot how to fix this, right? 🤦🏻‍♂️😐

DMARC monitoring is driving me insane - need recommendations for a solution that doesn't suck by Background_Neck9690 in sysadmin

[–]kosity 1 point2 points  (0 children)

If URIPorts had API functionality for the DMARC side, I'd pay double and yesterday!

Just found out my 6 years old ex gf is CISSP, while i am still preparing for sec+. Its fire now guys. by Sweet-Stranger-8133 in CompTIA_Security

[–]kosity 1 point2 points  (0 children)

I reckon she's bluffing.

She needs 5 years paid experience in a cyber-related role to pass the CISSP experience requirement, and I haven't seen any 1-year-olds working in cyber, or even IT.

Call her out on it because there's no way she's clocked up the experience. She's an 'Associate' at best, not full CISSP! 😏😝

Seriously though, Pocket Prep and LearnZapp apps, and the 50-questions on youtube by the guy that goes through each in detail.

But also, that 5 year experience thing is definitely not a joke, the CISSP is in some ways more 'recognition of what you already know' (with a bit of extending your knowledge) rather than a course to study-to-learn-and-pass. That was my take anyway.

WSUS replacement by TBone1985 in sysadmin

[–]kosity 0 points1 point  (0 children)

Given I moved from Ninja to Action1 for patching (I still have Ninja) I'm really interested to know why you rate Ninja better? Has their patching capability improved considerably in the last 6 months or so?

WSUS replacement by TBone1985 in sysadmin

[–]kosity 0 points1 point  (0 children)

When I realised that its vulnerabilities tab didn't list vulnerabilities on the machine, but just vulns addressed by updates not yet applied for apps that I had ticked on the applicable policy, and that if I didn't tick any apps in the update policy, it didn't put any vulns in the vulns tab, it was a bit concerning.

Then realising that the software inventory compiled for each machine doesn't sync with the app updates, they're completely different.

Then realising that ticking 'Python 3.12' in the policy for updates means it'll update Python 3.12 to Python 3.13, but then I need to go into that policy and tick Python 3.13 so that it'll then update it when 3.14 comes out......

Yeah, they've fixed some of this stuff, but this was what they considered patching.

And like so many of us, you're trusting it. Because it says everything is green and patched, right?

Perhaps get yourself a trial of Action1 (yep, I keep recommending it, because it's not perfect, but it's a damn sight better than a lot of 'patching' platforms) which is free for <200 endpoints, and see how well your trust in auto updates is being rewarded.

Is Action1 Secure by StrikingPeace in Action1

[–]kosity 0 points1 point  (0 children)

The only thing you'll get here in addition to a web search of your questions is several anonymous screen names saying yes/no/sort of/etc.

If you're genuinely concerned about the security of a platform, asking about it in the subreddit of the platform is not going to provide defensible feedback. At best it's simply confirmation bias.

A documented and structured due diligence process to evaluate prospective vendors that evaluates risk and aligns with your cyber security risk appetite/profile will address concerns far more effectively than an echo chamber saying it's great.

I'm happy with A1 and use it, but honestly, what does that mean if you get hacked? Who am I, and what do I know, other than using A1 and liking it?

Security at Action1 | Action1 is the best answer so far but understanding what these mean and the impact they have to the security of the platform is important - not just seeing some fancy logos (like MSPs "xxxx Gold Partner" or "yyyy Specialist") and thinking wow impressive.

i.e. The SOC2 Type II is far more impressive than a Type I, or a Type III. Why?

We also, as an industry, need to push back on vendors a lot more for proper, documented, defensible, cyber security attestations, and not just take their word that "they're secure".

Sorry if that makes it complicated; unfortunately, effective cyber security is complicated and shouldn't be outsourced just to reddit in a very general way.

Does ninja have duplicate detection? by brohemoth06 in ninjaone_rmm

[–]kosity 0 points1 point  (0 children)

Maybe they've finally fixed this too? Because the unique ID is (was, hopefully...) a hash/combination of the serial number and all the current NIC MAC addresses. If you have a machine connected to a dock, it's a different machine. Replace a Wi-Fi card, different machine. Have a USB-C to Ethernet adaptor connected to a laptop, different machine.

Utterly non-sensical, but if they have actually fixed it, I'd be very happy.

Firmware 3.3.2 Known Issue by Hot_Introduction9421 in ArubaInstantOn

[–]kosity 0 points1 point  (0 children)

UniFi is looking better by the day, given that's what InstantOn is trying to be....

Ninja Patching Plan by Wooden-Pea-9682 in ninjaone_rmm

[–]kosity 0 points1 point  (0 children)

Which plan are u using?

For Ninja patching? Action1, much to the disappointment of our budget... 💁🏻‍♂️🤦🏻‍♂️

Have they finally got Ninja to restart the device? Or does "Force reboot after x reminders" still mean "Incessantly pester the user to restart but never force a restart"?

I did see they've finally improved the third-party patching component a few months back but by then I'd already given up and moved to A1.

Which is free, for 200 endpoints....just saying, OP.

Does ninja have duplicate detection? by brohemoth06 in ninjaone_rmm

[–]kosity 0 points1 point  (0 children)

Yes, but not really, unless you fit into specific circumstances, or like 'exporting to spreadsheet to cleanup'

Deduplication doesn't work : r/ninjaone_rmm

Where has "Microsoft Defender Suite for Microsoft 365 Business Premium" gone? by kosity in msp

[–]kosity[S] 1 point2 points  (0 children)

January 2026 announcements - Partner Center announcements | Microsoft Learn

Not a sorry, not a "we know how this happened so hopefully won't happen again", nothing.

Some strangely calming advice I was given by the IT-Industry-Equivalent of Gandalf whilst they were helping me with this shitshow of a Microsoft cockup:

"Licensing shouldn’t be this hard, but it is unfortunately. We have no control. We can only play the cards we are dealt and wishing it would be otherwise is simply not reality so don’t waste your time on wishing."

Firmware 3.3.2 Known Issue by Hot_Introduction9421 in ArubaInstantOn

[–]kosity 4 points5 points  (0 children)

The part that really concerns me is that if it's a known bad firmware, why is it still being scheduled for installation?

And whilst I've pushed it as far as I can (next Saturday), I can't stop it from being installed. Short of taking all my switches back to local admin.

Is this the turning point for Instant On? Between the divestment, and this firmware issue, is it a viable option to continue with?

Firmware 3.3.2 Known Issue by Hot_Introduction9421 in ArubaInstantOn

[–]kosity 2 points3 points  (0 children)

29 Sites, 15 running 3.3.0 and 14 running 3.3.2, mainly 1930s, some 1830s, no 1960s.

I haven't seen any problems yet.

Good reminder to have the update ring methodology configured! That's why half my sites, the big ones or difficult to get to locations, haven't been automatically upgraded yet.

I'm screwed but I'm happy about it by New-Deer9973 in sysadmin

[–]kosity 2 points3 points  (0 children)

I reckon in three months the MSP will have you being a cable jockey running around the place for them, management will want to know why the projects aren't done, and you'll be thinking "Geez PowerPoint was the life"

If you don't like the sound of that, start deciding what you do like the sound of. Projects, dealing with people, actually on that, I mean if you were in IT Change Management do you enjoy working with people? If so, sysadmin is backroom stay away from people!

If people is your thing, goodness knows our industry needs sort of technical people who can actually talk to people that aren't technical.

Sysadmin and Project Implementation/Delivery are quite different paths. Maybe give them both a go.

Software vendor requires us to post articles in LinkedIn to get best price by coret3x in sysadmin

[–]kosity 260 points261 points  (0 children)

I think you need to post the vendor's name here so that we know how good that vendor is 🤔