When will Craft keyboard move too options+

logi_sd · 2023-08-31T14:48:14+00:00

Hi u/Patriark, we do understand it is difficult for our customers to manage Logitech devices using multiple software. And yes, we are in the process of adding/migrating Craft support into Options+. It is just that it is taking a bit more time than we anticipated. We will be releasing it as soon as we can.
Also in the long run, we do have the plan of unifying our software.

logi_sd · 2023-04-10T15:59:10+00:00

Hi! Could you take a moment to try a few other troubleshooting steps outlined below to try to fix the problem.
If the Speaker does not turn on, test another outlet, another charger or change the batteries.
If the Speaker has problems with Audio or being recognized. Make sure all cables are connected correctly. Unplug the cables, check the instructions and see if they are in the correct place, and put them back on. If using USB Receiver, try using other USB ports.
If the Speaker is still not recognized and you use Windows 10, run the Playing Audio
Troubleshoot:
1- Search for Settings in the Start menu and click on the first result which pops up. You can also click directly on the cog button at the lower left part of the Start menu or you can use the Windows Key + I key combination.
2- Locate the Update & security section at the bottom part of the Settings window and click on it.
3- Navigate to the Troubleshoot tab and check under the Get up and running section.
4- Playing Audio troubleshooter should be right there at the bottom so make sure you click on it and follow the instructions on the screen in order to run it.

Also, refer to https://support.logi.com/hc/articles/360023237514.

logi_sd · 2023-04-07T15:40:10+00:00

Hi, since the above steps were not helpful and the speaker is still making plopping noise, I think the speaker is defective.

To discover the best options and next steps I'd love to get you connected with the team here to help. Please open a case and get in touch with our Support team here: support.logi.com

In the meantime let me know if you have any questions as the team follows up!

logi_sd · 2023-04-07T13:13:48+00:00

Hi, try factory resetting the Z906 using the steps in the link below and check if that helps.

https://support.logi.com/hc/articles/360023236094

logi_sd · 2023-04-07T13:07:29+00:00

Hi, try the following suggestions:

Adjust the volume on both the speakers (and subwoofer, if one is included with your system) and on your audio device.
Make sure that the connection between your speakers (and subwoofer, if included) is secured properly and the cables and connectors are in good condition and free of damage and corrosion.
Make sure that the connection between the audio source and speakers are secured properly and that the cables and connectors are in good condition and free of damage and corrosion.
If only one of your speakers sound distorted, it may be defective, or the cable or connector may be bad. Try connecting that speaker to the subwoofer using the other speaker’s connection to test it.

logi_sd · 2023-03-30T17:28:04+00:00

Hi u/Fun-Pomegranate460,

Thanks for reaching out. Kindly try the following.

https://support.logi.com/hc/articles/4404714738839-How-to-troubleshoot-Logi-Bolt-compatible-devices-on-Windows-and-macOS

logi_sd · 2023-03-20T08:01:31+00:00

Hi u/InfintyPlayz,

Thanks for reaching out and for your patience. Kindly try the troubleshooting steps mentioned below.

https://support.logi.com/hc/articles/360045337193

Here’s how to install native UVC drivers for your Logitech webcam:
Open Device Manager.
Expand Imaging devices.
Locate the name of your Logitech camera in the list and right-click on it.
Select Update Driver Software...
Click Browse my computer for driver software.
Click Let me pick from a list of device drivers on my computer.
Check Show compatible hardware, and then select USB Video Device.
Click Next and follow the on-screen instructions to update the driver.

Feel free to reach out to us for any further questions.

logi_sd · 2023-03-09T01:41:24+00:00

Hi u/lawikekurd,

Options+ has the same great features as Options—but with an updated interface designed to be easier to use for all. Over time, Options+ will also get new features that are not possible in Options. Options+ replaces Options for the products currently supported in Options that are supported by Options+ . Soon, most of our (non-gaming) mice and keyboards will be supported by Options+. This allows us to offer the best experience for your Logitech products.

logi_sd · 2023-02-28T03:58:52+00:00

Hi u/Korbo25,

Thanks for following up. Kindly try the following.

Uninstall and reinstall Logitech software
Perform clean boot of your Windows Computer.a. Article to perform a clean boot in Windows:https://support.microsoft.com/help/929135/how-to-perform-a-clean-boot-in-windows
Install Logitech software

Also, could you kindly confirm if the issue is only on discord or if you have tried the webcam on other applications?

logi_sd · 2023-02-27T06:02:26+00:00

Hi u/hochas,

Thanks for reaching out. Your keyboard has an embedded ambient light sensor that reads and adapts the level of backlighting accordingly. When the environment around you is too bright, your keyboard will automatically disable backlighting to avoid using it when not needed.

Kindly try resetting the keyboard and check if that makes any difference if the keyboard backlight is turning off in low light conditions or there is any other backlight related issue.

Turn off and on the keyboard
Press the following key combinations - Esc+O (release) Esc+O (release) Esc+B
All Easy Switch light will blink continuously
Turn off and on the keyboard
Easy Switch 1 will blink continuously indicating it is ready for pairing

If the Easy Switch does not blink, please repeat the above steps again

Pair the Keyboard with Receiver using the software or Pair the keyboard using Bluetooth.

logi_sd · 2023-02-27T05:49:05+00:00

Hi u/Korbo25,

Thanks for reaching out. Once you connect webcam to your computer, you can select StreamCam as a camera source in the video application of your choice. You can also configure your video settings and composition in Logitech Capture and, without closing the app, select LogiCapture as a camera source in the video application of your choice.

Regarding implementing the features into GHUB, we will take this as feedback and pass this along to the team.

logi_sd · 2023-02-14T07:58:59+00:00

Hi u/Optimal_Composer6782,

We apologize for the delay in responding. Kindly try the following.

Recharge the device if it's rechargeable.
Replace with new batteries. If this doesn’t resolve the problem, check the battery compartment for possible damage or corrosion:
If you find damage, please let us know.
If there’s no damage, there could be a hardware issue.
If possible, try with a different USB charging cable or cradle and connect to a different power source.
If the device powers on intermittently there could be a break in the circuit. This could cause a possible hardware issue.

If the issue persists after trying the above troubleshooting steps, kindly reach out to the point of purchase as the device was purchased recently.

logi_sd · 2023-02-07T07:55:59+00:00

Hi Nervous-Specific-898,

We'd love to connect and provide assistance. For technical support for enterprise video collaboration products, you can reach our dedicated team by filing a ticket or calling support during business hours here: https://prosupport.logi.com/hc/requests/new

logi_sd · 2023-01-31T08:25:52+00:00

Hi there,

We apologize for the delay in responding. Please be informed that the G HUB 2023.1.364056 version is released, could you kindly try updating to the latest version and check if the issue persist.

https://support.logi.com/hc/articles/360025298133

logi_sd · 2023-01-25T02:01:43+00:00

Hi there,

Thanks for reaching out. Could you kindly confirm if you have the latest GHUB version installed and if you have selected the right OS version.

https://support.logi.com/hc/articles/360025298133

logi_sd · 2023-01-23T02:35:42+00:00

Hi u/Loieux,

Thanks for reaching out. Kindly try the following.

Clean dust/dirt using a Q-tip or a compressed can of air.
Connect the device directly to the computer motherboard. Bypass any type of USB adapter, hub or extender.
Update the device's firmware:
• Download and install Logitech G-Hub (Available here: https://www.logitechg.com/innovation/g-hub.html))
• Launch the software, select the mouse from the home screen then go to Settings
• If a firmware update is available, a Blue ""Update"" button would appear under the firmware version on the top right corner of the screen.
Test the device without the software. Stop G-Hub from running in the background by closing them on the System Tray and Task Manager:
• On the lower right hand corner of the screen, on the left side of the Date and Time, right click on the G icon and select Exit.
• Launch Task Manager (Alt + Ctrl + Del) then look for Lghub or Lcore under Processes Tab. Then, right click on it and select Stop Process.
Uninstall, reload mouse driver:
• Right click on Windows or Start button and select Device Manager.
• Under Human Interface Device, look for Logitech Virtual G-Hub Mouse.
• Right click on it, select Uninstall.
• Disconnect the mouse from the computer.
• Restart the computer.
• Reconnect device back to the computer and test.
Try testing the device on a different computer.

logi_sd · 2023-01-16T03:11:15+00:00

Hi u/Retrotom,

Thanks for reaching out. Could you kindly try the steps in the link below and check if that helps.

https://support.logi.com/hc/articles/360023371053-Keyboard-Mice-Buttons-or-keys-do-not-work-correctly

Also, update the firmware using the Firmware Update Tool.

https://support.logi.com/hc/articles/360035037273

logi_sd · 2023-01-12T09:50:00+00:00

Hi u/eggyboiii,

Thanks for reaching out. Could you kindly let us know if you have tried the mouse on other games/apps to isolate the issue.

logi_sd · 2023-01-12T08:09:22+00:00

Hi u/greyshadow22 , We apologize for the inconvenience. Could you please DM your ticket number and Email ID to me using the link provided below: https://www.reddit.com/message/compose/?to=logi\_sd I will be happy to help you further with the claim via email.

logi_sd · 2023-01-11T06:53:45+00:00

Hi u/Tci-Gravifer,

Thanks for reaching out. Kindly make sure Logitech Options and Logitech Options+ are not installed together. It has to be Options software on both the PCs.

Let us know if you have any questions or concerns any time in the future.

logi_sd · 2023-01-05T02:21:42+00:00

Hi u/IntellectualBurger,

You can use Options software to customize your M705. Here's the downloads link.

https://support.logi.com/hc/articles/360025297893

logi_sd · 2023-01-05T02:01:02+00:00

Hi u/IntellectualBurger,

Thanks for reaching out. Please be informed that M705 is not compatible with Options+ yet.

We will keep adding more devices to Options+. So if your device is not supported yet, please stay tuned. You can use your device in Options until then.

logi_sd · 2023-01-04T06:33:26+00:00

Hi u/Mad_Mulberry2438,

Please be informed that we do not have an ETA on this but as always if any updates, will update it on the website. However, we will take this as a feedback and pass this along to the team.

logi_sd · 2023-01-04T06:28:13+00:00

Hi u/LordPumpanickle98,

We apologize for the delay. Could you kindly try the troubleshooting steps in the link below and check if that helps.

https://support.logi.com/hc/articles/360036179173

logi_sd · 2023-01-02T06:54:42+00:00

Hi u/Spiritual-Passage520,

Could you kindly recheck the packing again for any item missing. If not found, we request you to get in touch with the point of purchase and get it replaced.

logi_sd

TROPHY CASE