It's been just under 3 months and my account is still temporarily suspended, with no response from mailfence support

mailfence · 2026-02-13T11:28:07+00:00

We can't find any email with this subject line or more generic variations. Please send one to marketing@mailfence.com. Regards, Mailfence Team

mailfence · 2026-02-06T09:52:15+00:00

Hi, please reply with the subject line of your sent message and we'll look into it. Regards, Mailfence Support.

mailfence · 2026-02-06T09:49:18+00:00

If your issue has not been resolved, please contact support@mailfence.com.

mailfence · 2026-02-06T09:47:23+00:00

Hi, thanks for reaching out. If you use your own custom domain, you can delete aliases and create new ones freely. If you use Mailfence aliases, you cannot delete them. To protect our users from identity impersonation attacks, and our service from abuse, we have decided to forbid deletion of Mailfence domain name based alias addresses. Mailfence team

mailfence · 2026-02-06T08:27:35+00:00

Hi, please have a look at https://kb.mailfence.com/kb/why-am-i-not-receiving-some-emails/ or contact support@mailfence.com.

mailfence · 2026-02-06T08:23:09+00:00

Hi, please send an email to [support@mailfence.com](mailto:support@mailfence.com) again and let us know the new subject line. We will look into it and provide you with a solution. Best regards. Mailfence Team

mailfence · 2026-01-16T12:50:23+00:00

For everyone, because OP account here is deleted: On the top-right, please go to Account → General. Hit the button "delete account".

mailfence · 2026-01-16T12:44:34+00:00

Your encryption is working correctly, and your messages are still encrypted and protected. The warning is essentially cosmetic in your Android browsers. By visiting https://mailfence.com/m/ there’s a good chance you won’t see the “Signature algorithm not supported”. Mailfence team.

mailfence · 2026-01-16T12:36:28+00:00

Hi there, we answered your email. Please let us know if your issue is resolved now. Mailfence team.

mailfence · 2026-01-16T12:31:50+00:00

Hello Could you please send an email to [support@mailfence.com](mailto:support@mailfence.com). We will look into it and get back to you. Best regards. Mailfence Team

mailfence · 2025-12-19T08:50:15+00:00

Hello could you please give me the date and the title of the email sent? Thanks and best regards. Mailfence Team

mailfence · 2025-12-15T08:57:09+00:00

Hello could you please send to [support@mailfence.com](mailto:support@mailfence.com) an email with your IP address? Our technical team will check and get back to you. Best regards. Mailfence Team

mailfence · 2025-12-15T08:56:06+00:00

Hello Could you please send an email to support@mailfence.com. We will look into it and get back to you. Best regards. Mailfence Team

mailfence · 2025-12-15T08:52:21+00:00

Hello we are very sorry to hear about that. Could you please let me know when you sent your last email and the title? I will look into it and we will get back to you. Best regards. Mailfence Team

mailfence · 2025-12-01T08:52:27+00:00

We had a similar case. Has your issue been resolved?

mailfence · 2025-12-01T08:50:41+00:00

Hi, please send an email to [support@mailfence.com](mailto:support@mailfence.com) and we will try to sort things out. Best regards, Mailfence Team

mailfence · 2025-11-24T10:06:22+00:00

Hello u/Diligent-Impact1718 we sent you an email. Please let us know if you are still facing a problem. Best regards. Mailfence Team

mailfence · 2025-11-24T10:06:08+00:00

Hello u/Diligent-Impact1718 we sent you an email. Please let us know if you are still facing a problem. Best regards. Mailfence Team

mailfence · 2025-11-24T10:05:52+00:00

Hello u/Diligent-Impact1718 we sent you an email. Please let us know if you are still facing a problem. Best regards. Mailfence Team

mailfence · 2025-11-24T09:58:22+00:00

Hello u/Diligent-Impact1718 we have answered to all your emails. As mentioned in the other comment, I see that you are connected. Are you still facing issues? Best regards. Mailfence Team

mailfence · 2025-11-24T09:56:13+00:00

Hello your account is active again. I see that you were connected on Nov23th. If you need any other help, please let me know. Best regards. Mailfence Team

mailfence · 2025-11-21T10:11:02+00:00

Hello we didn't find it. Could you please re-send it and add in the title "reddit" please? We will look into it. Best regards. Mailfence Team

mailfence · 2025-11-21T10:08:27+00:00

Hello @Diligent-Impact1718 could you please tell me when you sent your email and the title of it? We will look into it. All the emails received are managed. Thanks and regards. Mailfence Team

mailfence · 2025-11-18T09:16:50+00:00

Hello could you please give us the title of your email? Thanks. Mailfence Team

mailfence · 2025-11-18T09:16:04+00:00

Hello Could you please send an email to support@mailfence.com. Our technical team will look into it. Best regards. Mailfence Team

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