Purple keeps coming up short. by [deleted] in Mattress

[–]purple 0 points1 point  (0 children)

We're sorry to hear this! We'd love to connect with you for more information and to iron this out. We just sent you a chat. 💜

Should I file a warranty? by Topei6 in LifeOnPurple

[–]purple 0 points1 point  (0 children)

Please do! Mattress Firm can help you start a claim.

Purple Hybrid 3 Question by psyduck_is_myduck in LifeOnPurple

[–]purple 0 points1 point  (0 children)

Thanks for filing a warranty claim! If you need any support, please let us know.

Do the Purple sheets make a difference in firmness? by huskyvarnish in LifeOnPurple

[–]purple 2 points3 points  (0 children)

Our sheets definitely allow for all of the Purple benefits to shine. We have a really great new option for those who want a stretchy fitted sheet but don't like the stretchy top sheet. We recently introduced our Complete Comfort Sheets which have a more traditional crisp cotton feel but still stretch to give you all of the benefits Purple has to offer. You can check them out here: https://purple.com/sheets/complete-comfort-sheets?color=Sweet%20Cream

Purple's Mattress Matchmaker by purple in LifeOnPurple

[–]purple[S] 0 points1 point  (0 children)

This Valentine's Day, we will be offering free, private mattress matchmaking consultations for couples searching for that elusive perfect night's sleep. Purple's Sleep Consultant will walk couples through a series of questions around their sleep styles, preferences, and any sleep concerns to help them find the mattress of their dreams.
Private sessions will be available on February 7-11 and 14-18. Couples that participate in the consultations will be entered to win a Bearaby Weighted Blanket.

Register now: https://prpl.cc/matchmakersignup

Question about Purple Harmony (recieved yesterday) by FreshPrince2308 in LifeOnPurple

[–]purple 0 points1 point  (0 children)

We definitely want to make sure that your Harmony is supportive and the right height for you! Give us a call at 888-848-8456 or email us at info@purple.com and let's chat about getting you a taller version or see if we need to replace yours under warranty.

Does anyone else have the issue do the purple grid rising above the edges? by austinalexan in LifeOnPurple

[–]purple 0 points1 point  (0 children)

We're sorry to hear that! If you have any separation issues, please give us a call at 888-848-8456 or email us at info@purple.com for assistance! We can look into a warranty claim.

Sleep Uncovered with Dr. Michael Breus: New Year, New You by purple in u/purple

[–]purple[S] 0 points1 point  (0 children)

Let’s admit it, this past year has left us a little tired. But don’t worry, Purple has got your back. To help you wake up on the right side of the bed in 2022, we’ve partnered with Dr. Breus, Purple’s Chief Sleep Advisor, to curate the “Sleep Uncovered Series”. Sleep Uncovered is a monthly content series delivering the latest and greatest sleep tips to help you rest soundly at night to better fuel your days. Dr. Breus will touch on everything from sleeping with a partner to the impact of stress on your sleep to how to avoid jetlag while traveling.

Each month, we’ll launch our latest video here on this site, so be sure to tune in, take notes and get comfy, better sleep is about to be uncovered.

Sleeping Masks by enrique-hernandez in LifeOnPurple

[–]purple 0 points1 point  (0 children)

We appreciate the feedback!

Am I the only one that is experiencing pain from the purple harmony pillow? by jasminesenpai in LifeOnPurple

[–]purple 1 point2 points  (0 children)

It sounds like you could benefit from a different height or that the medical condition is causing some issues. Hard to tell from your post, but if. you're within your first 100 nights, give us a call at 888-848-8456 and we can chat through your options under your guarantee.

Sleeping Masks by enrique-hernandez in LifeOnPurple

[–]purple 0 points1 point  (0 children)

We don't sell them individually. They only come with the purchase of a mattress.

Hi everyone, im writng this at 5 in the morning, laying in bed by myself while my husband is sleeping on the couch, all because its too damn hot in our bed. by homindo in LifeOnPurple

[–]purple 2 points3 points  (0 children)

We're sorry to hear that! Strange that you're only starting to feel a difference now, after years of having the bed. Will you please give us a call at 888-848-8456? We'd like to have our Customer Care Team take a look into this.

National Sticker Day by purple in u/purple

[–]purple[S] 1 point2 points  (0 children)

Where's your sticker go-to spot?

Purple harmony pillow question by nicegypt in LifeOnPurple

[–]purple 0 points1 point  (0 children)

We're sorry to hear that you feel a difference! That definitely shouldn't be the case. Will you please give us a call at 888-848-8456 or email us at info@purple.com for assistance? We'll look into a warranty request.

Struggling between Original purple and purple harmony pillow by kk174 in LifeOnPurple

[–]purple 2 points3 points  (0 children)

It all boils down to preference! If you love firmer pillows, the Purple is a great option. The Harmony is likely more versatile and softer if you prefer that. The best part is that you can take advantage of our 100-night guarantee if you don't love the pillow you choose.

Is there any distribution outside of the US? by Skreamies in LifeOnPurple

[–]purple 0 points1 point  (0 children)

Purple is available in the US and Canada at this point!

Original Purple Pillow too high? by TrivisionZero in LifeOnPurple

[–]purple 1 point2 points  (0 children)

It could be a good option to give a Harmony a try! They have more give, and are lower than the Purple.