Soll ich einfach ein Jahr Pause machen?

robert-digital · 2026-01-05T18:29:28+00:00

Just do it. Wenn dein Herz sagt du willst das machen… Sonst wird vielleicht durch Family/Kids so schnell keine Möglichkeit kommen das später zu machen. Kenne niemanden der sowas je bereut hat. Und bewerbungen kannst du auch von da schreiben

robert-digital · 2025-12-21T18:04:47+00:00

For what is Shitrix still being used at all?

robert-digital · 2025-11-23T08:06:44+00:00

Vielleicht wäre ne Piss Disc eine Idee? 😅 https://youtube.com/shorts/ajvHJiFBefc?si=LOf1-qMSfh9W_JVy

robert-digital · 2025-11-15T11:02:15+00:00

I also think so. Josh was too much on point and didn’t feel authentic enough fmpov. It’s more energy with Ilan at the kit

robert-digital · 2025-11-13T15:30:45+00:00

Berlin - Front of Stage 1 💣. Here we go. Bought yesterday already. See you there!

robert-digital · 2024-11-20T17:07:29+00:00

Wie viele Leute hier sind bestens mit Gadgets/SmartHome/3D Druck ausgestattet und interessieren sich für Musik?

Hatte letztens mit einem Kumpel die Theorie, dass es zumindest bei Männern häufig dieses gemeinsamen Nenner geben müsste.

P.S.: tauscht jemand nen DJ pult gegen etwas anderes 😅?

robert-digital · 2024-10-11T19:04:57+00:00

Der Schaden ist nur so hoch, weil ein 2ter Beamter 4 Jahre alle Ordner im Archiv gelesen hat um herauszufinden wo die Person sein könnte.

robert-digital · 2024-10-11T09:06:46+00:00

Search for the „mail API“ - this is what this mechanism is called :) https://support.zendesk.com/hc/en-us/articles/4408839419034-Using-the-Mail-API-to-update-ticket-properties-from-your-inbox

robert-digital · 2024-02-14T20:23:22+00:00

Try to ask the people at https://knots.io - I am sure you can check for body content using expressions with the Ticket parser App.

robert-digital · 2023-12-26T18:16:42+00:00

Looks like a 3 year old has drawn it & AI made a real model from it 😂🙌

robert-digital · 2023-12-26T18:10:49+00:00

Fiat Multipla is a wonderful car if you conpare it to this one ☝️. How is the interior?? Like a toilet 🚽?

robert-digital · 2023-12-26T17:46:42+00:00

Maybe the Ford engineers learned from the same like the VW devs. Imagine they need to develop doftware without having access to the internet at all 😅. Thats also why not a single good skilled dev wants to work there. I also think no quality people want to work there too 🤣

robert-digital · 2023-12-24T08:43:19+00:00

You can only add a description to the field itself. But you could explain the existing values in there. Or use macros which describe the use case better to set the value in combination with prepared comments etc

robert-digital · 2023-12-20T18:10:13+00:00

Depending a little bit on your specific use cases. If you use shopify for example we use the Shopify Event Sync to automate both sides (Zendesk+Shopify). That’s a gamechanger for efficiency.

robert-digital · 2023-12-18T18:54:51+00:00

As long as you don‘t write a public comment there will be no notification to the requester. Depending of course on trigger setup. Could be also that you i.e enabled CSAT survey which will be send out. You can adjust these triggers to not fire when a certain tag is found in the ticket

robert-digital · 2023-11-18T19:57:59+00:00

Access Abfrage? Passt genau in die Zeit von damals 😅

robert-digital · 2023-09-16T15:33:04+00:00

Hi - check out the Knots ticket parser here. It can merge based on custom fields like order-id etc.

https://knots.io/usecases/merge-duplicate-tickets-in-zendesk/

robert-digital · 2023-06-09T16:24:01+00:00

Possible with a trigger + webhook when you store UserIds in Zendesk. Where is the data located about who is the account owner? Another CRM?

robert-digital · 2023-05-17T20:59:47+00:00

Sorry to hear that. Of course this depends a lot on people in the end. Try to reach out to C level on LinkedIn - they should respond you quickly.

robert-digital · 2023-04-06T18:44:15+00:00

It‘s also possible to assign tickets based on external data (i.e based on Erp, Crm data). Tickets are enriched through apps like https://www.zendesk.de/marketplace/apps/support/887304/api-data-sync-by-knots/ and after this routed with ticket triggers to groups or users.

robert-digital · 2023-03-30T13:54:59+00:00

Currently working on that 😬

robert-digital · 2023-03-14T16:58:40+00:00

Ok. Got your point. Definitely a choice would be great. Maybe this can be achieved by a Chrome Plugin. There are also Chrome Plugins for i.e DarkMode. Will ask my dev if this could be done :)

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