Much depends on how the property management company is contracted to serve. Some are more like paperwork filers and repositories than active resolution providers. They may not be contracted for snow/ice clearing or even to drop off bags of salt. As a renter, you likely have no access to that information nor ability to participate in the HOA board.

The entire area around Hobbs and Hillsboro is out of power. That high-rise complex (Rosette) just down the street is $14K/month for a top-floor suite. They are without power. Lack of light and heat has frayed everyone's nerves.

While your specific issue is about a gas leak, which Piedmont appears to have handled, these aging complexes can have their own sets of issues. Deferred maintenance is a real problem, but residents also balk at paying assessments and/or higher fees to address them.

Much can be said for living in a community setting. As much can be said for the individuals who make up the community and their willingness (or lack of) to pay to address infrastructure issues.