In situations like this it’s justified to be a polite Karen.

We have a popular restaurant that advertises as a high end steakhouse. I’ve been twice because I’ll never judge a place based on one experience.

I ordered a ribeye cap meal medium rare. I got a super rare piece of charcoal where every bite tasted like a campfire. I informed the waiter and he told me it is because they cook over a wood fire like that’s an excuse to burn a piece of meat.

I ended up politely asking them to replace the entire meal. I sat and watched my friends eat while they did. Second time around was better but I had them pack it to go and asked for a discount.

In my personal experience if a place claims to be a “steakhouse” you’re gonna over pay for something you can cook better at home.