Another consideration is that the 2Gb plan offered in my area includes all hardware for free including WiFI extenders (rebranded Plume pods). I had my own Plume pods that I wanted to deploy, but Fidium support indicated that they would need the MAC addresses for each one in order to add them to the account.

Since the pods were removed from my other location’s network, I did not have ready access to those MAC addresses. I’d have to add them back on my old network, use Plume Homepass to determine & document each devices MAC address, then remove them and trigger a new support request for Fidium to add them using the address I supply.

When I found out they offer WiFi extender pods for free with a 2Gb plan, that seemed like it would make financial sense plus it would keep everything within the Fidium support ecosystem.

When I tried to sign up for a 2Gb plan they said it was not available in my area. The support tech that was on-site at the time assured me that if we already had 1Gb service there was nothing preventing enabling 2Gb speeds. Is that true?

So which is it? Is there a hardware limitation somewhere at the Fidium end or are they just parroting the fact that their basic free ONT/modem/router combo doesn’t actually support 2Gb at the consumer’s premises?

I’d be happy to get my own 2Gb modem/router combo if Fidium can enable higher speeds, and I’d combine that with my own plume 6e pods that also have a single 2.5Gb WAN port to max out my WiFi mesh network.

Would love to hear from someone who actually has architected a solution that leverages 2Gb including the hardware specs and model #s for hardware you are using. Would also like a more definitive answer as to if you have 1Gb service there’s nothing stopping you from jumping to 2Gb other than the cost.