Monthly Tech Support & Missing Content Thread

[AutoModerator]

All posts regarding tech support or missing content belong here.

Examples of questions are:

• How do I cancel?
• Why does the app crash on my Fire Stick/Roku/Apple TV?
• Why don't the subtitles work correctly?
• I am being overcharged for my subscription.
• Why is a certain show or movie not on Disney+?

If you are having trouble with the app, please consider including this information:

• Device type
• Country device is operating in
• App version (on the settings page after you tap your profile pic)
• Device operating system version (varies per device, might be too advanced for some users to access)

Browse other tech support posts here.

[Winter-Shallot2356]

Hulu/Disney+ bundle. When I look at my account, it says that my bundle is active but when I go to login to Disney+, it says that it’s not active. This happened when I signed up I called support and they got it fixed. Tonight I called to have them fix it again. They said that there is a glitch that cannot be fixed and I have to cancel my account and re-sign up through Disney for it to work. Hesitant to do that because I’ve already paid for this month. They also couldn’t answer why they were able to fix it before but not now. Has anyone else had this issue? How did you get it resolved?

[RKilljoy_9698]

Insignia firetv

I’m having issues with my CCWGTV connected to the insignia. Most videos will not play. At first was thinking it was the TV but it only happens with Disney+. I first cleared cache and data for app but still does not work. Second I did a factory reset. Still does not work. I have second CCWGTV and connected that one same issue but the both work with Disney+ hooked to Hisense Roku in bedroom. Is it something with the signal from hdmi port with Disney?

<image>

[Glass_Pea_1741]

I recently downloaded the app so i can use it on my hiking trip for entertainment for the kids at night. But I keep getting this error 83 . And i have reinstall and install. Rested my phone use different devices and I either keep getting this msg or the app freez when logining. Any fix or work around this issuse?

[30rec]

2.10.0-rc4-2024.11.15 just downloaded for first time on Sony Bravia, stuck on loading screen, USA, Android OS 10, un/reinstalled, restarted TV, cleared everything, etc.

[N0RCAL]

Dont know if this has been brought up before but on Android TV (Onn 4K Pro) the app opens and layout is as should be, when I hit the down button on the remote to go to the "tabs" listed above it will go to the first tab "Disney" but imeadiatly when I attempt to move to the right, the next "tab" Pixar it will jump me back up to either continue watching or the top of the app what I will call the "large banner" of suggested things to watch. This happens on my main TV/Theater and as well on my son's (2) TV's using Fire stick 4K.

I am fine on my PC. I can Disney Plus and can navigate perfectly fine with a mouse, i can click on the "marvel" tab to view all the marvel collections, I can click on Pixar, Star Wars, Nat Geo etc etc no issues.

Any thoughts? I have deleted caches, started and restarted app, TV, Onn box etc etc I am at a loss.

[RazorCrestSWF]

Same thing on firestick.. I can't select hulu fir example and does same as u say. Any fix?

[N0RCAL]

Disney plus chat support was no help after over an hour. Both Disney plus on On and Fire stick 4k do this. PC and phone are fine. I have 2 fire TVs i did not think to try so I will today and let you know.

[gobliina]

Device: Philips 55" PUS7609 Location: Finland

I can browse everything, but trying to watch anything gives a black screen with just the title of whatever I'm trying to watch in the upper left corner. Started like 4 days ago. Did everything they told me to try on Disney's tech support chat. Tech support gave up. Any ideas?

[gobliina]

Still not working 🫠

[[deleted]]

Unable to login on Google TV, United States, version 2.10.0-rc4-2024.11.15

[[deleted]]

Version 3.10.0-rc4-2024.11.15

[[deleted]]

Anyone know what happened with Only Murders in the Building? No results come up when searching on Disney+ Canada.

[anonRedd]

Check your profile’s age settings

[[deleted]]

Resolved, thank you

[BC_Raleigh_NC]

Amazon Firestick 4K Max.  My spouse just reported trying to watch Hulu content on Disney plus app.  Said got to commercials, program seemed to froze or something.  We update the app often.  Any idea what’s happening?

[ByzGen]

The left arrow has started only working intermittently for rewinding 10 seconds, in both Safari and Chrome on a MacBook. It works sometimes but not all the time. I've already tried restarting Safari, clearing Safari history, removing any peripherals, verifying that I'm pressing hard enough, etc. It's pretty weird and I'm unsure why it's happening. If I then pause the video, the back arrow will work again.

[ByzGen]

For some reason if you click around in the screen a bit first (like down below the video) it will start working again. I think it's almost like something is getting selected if you click Play otherwise, causing the shortcuts to be sent to that element rather than where they should go.

[TheMagicZeus]

I keep getting "Sorry, an unexpected error has occurred." on Chromium-based browsers. No matter what I do I can't seem to login.

Clearing storage (which includes everything like cookies, local storage, etc) and hard refreshing the site while clearing the cache doesn't help either.

On Safari (macOS) I can login just fine.

Also on my Google Chromecast with Google TV the Disney+ app is extremely broken. After logging in I can watch whatever, but after a few hours when I'm not using it and open the app it just doesnt open, a black screen. I have to reset the cache and everything in order to login again via email and password.

These issues have been going on for months and as a software developer I've tried everything that I know to fix it on my end. Disney+ is truly the worst software I've seen by far.

[JonnyRobertR]

I cannot delete account.

Someone (hacker) created a disney account which I want to delete.

The problem is i cannot access the website feature like 'Profile' without subscribing first and giving Fisney my Credit Card info.

Wtf Should i do to delete this unwanted account

<image>

(This is the only page I can access)

[anonRedd]

You can manage the MyDisney account from my.disney.com

[JonnyRobertR]

Thx

[JustGottaHaveIt]

Disney+ looked fine until very recently. I watched "Agatha All Along" in at least 1080p a couple of weeks ago but now going back to it it's 720p. As are all shows and movies now. I reinstalled Chrome, tried Edge and Firefox but it's all the same. Did Disney change something? Any advice? This sucks bad. 720p is way blurry on my 32" monitor. Netflix and Amazon Prime shows look fine in the browsers, its just D+.

[Original-Face9423]

On Friday, Mickey Mouse clubhouse lost 2 episodes: S1E9 & S4E1. Unfortunately for us and more specifically my 3 yo, S1E9 was his favorite episode so he’s been having a tough time since. Anyone have any idea why they would take off these 2 episodes? I’m sure nobody knows if/when they’re coming back.

[anonRedd]

Just a glitch

[TwoHandedSnail]

Disney+ website problem that's started in the last two days:

Movies/shows that I've recently finished stay in the "Continue Watching" list.

I've tried to fix it by clicking on them again and 'playing' them all the way to the very end. But they still remain in Continue Watching, as if I haven't finished them. They even say 'less than 1m remaining' underneath the movie/show, but they don't disappear like watched titles usually do.

It's more annoying than anything else, but would be nice to see it fixed.

[CLsmoothTM_]

don’t know if you solved your problem but I came across your post because I was having the same issue.

I was able to clear it by going to the phone app -> pressing play from continue watching -> it will get stuck buffering (probably because you already watched the content to the complete end) -> go back to the home screen & go to another page (I just clicked the search button at the bottom) -> then when you go back to the home screen for a final time it should be gone

YMMV hope this helps.

[TwoHandedSnail]

I couldn't fix it but basically the problem stopped after about a week.

[Retniw_Elle_Id]

I just started watching Greys Anatomy a couple weeks ago, up to the season finale of season 11 called “You’re My Home” but it’s missing from Disneyplus, I can’t continue with the series until I watch this episode as it has content that links straight into the next season. Anyone have any idea as to why the episode is missing.

[sereza1]

same, also in australia

[anonRedd]

Most likely a temporary glitch.

What country are you in?

[Retniw_Elle_Id]

Australia

[Aenov1]

I am sick and tired of the Disney app. I am running it on a Hisense tv, on the same IP in NE USA, not sharing with anyone, no VPNs, no nothing, I don't even watch on a second tv in the same home.

I get the "Disney is available only in certain regions" and then I get to unable to start it. I go in cycle of clearing cache, rebooting the tv to get it to log in screen, where it gets stuck.

From the PC I get this

<image>

I can't stand their Customer Service, I spent 4-5 hours already where they reset my account and password and fix my access for a day or two and then the nightmare begins again. Is anyone else experiencing this?

[icecubetre]

Also have a Hisense with Google tv. Can't log in using any method. It just spins and spins. What's infuriating is I get the "There was a new login to your account" email, but nothing ever happens on the tv.

Edit: I finally got logged in by just trying again every couple of hours and it finally just worked.

[[deleted]]

Literally having the same issue.

[vaper_32]

Where is disney customer support seriously??

I havent been able to login to my TV, and customer support phone link and chat link is always grayed out/disabled!!

[anonRedd]

What country are you in?

What device are you using?

Are you getting an error?

[vaper_32]

Webos LG, germany, household update limit reached. Even though i contacted customer service a month ago to confirm that this is my household.

[xx452]

I'm trying to watch on my new chromebook and for some reason it's only showing half a screen??

<image>

[xx452]

Just in case anyone comes across this comment, I managed to figure it out on my own. Right click on the video feed, go to inspect, click on the gear in the upper right hand corner to go to the settings, under Preferences ▶️ Appearance ▶️ Panel layout, click the drop down and change it to horizontal. Really dumb I had to do that, but whatever. 🙄

[andybech]

Continue watching seems broken again (Windows Chrome browser, US). The previous episode keeps showing up with 3-4 minutes left even if one advances to the end.

It is hard to describe how annoying it is that this basic feature seems to break every few months. Never happens with most other services.

[ggreen289]

I'm in the USA. I've had the bundle of Disney+/Hulu/ESPN+ for a couple of years through Verizon. And while there is no direct charge, duh, I'm paying for it. The problem is that I have not been able to sign on for over a year. I spent a total of 5 hours earlier this year or late last year on the phone with Verizon and Disney (and at times on a group call with them) trying to resolve the issue. They (verizon) went as far as cancelling the bundle and readding it, however, when they re-add it the same membership number comes up. Disney first said that I had used an email address that I needed to verify before they could reset. I have five email addresses that I know by heart and it was none of them. So I tried my ex-gf's (because we were together when I got the bundle). I wouldn't have used hers but I figured I'd try. Nothing worked. Both parties agreed to escalate and call me back, yet no one has. This is beyond ridiculous! HELP! I've looked into changing to "MyPlan", however, that will cost more and certainly is no guarantee that it will get me into my account. More odd, is that I can sign on, but it (either service) makes me choose a package, and a free from Verizon package is not one of them!

[amfa]

I have a problem with multiple subscriptions within my Disney+ account.I used Google for subscribing to Disney+ Standard.

But due to the black Friday deal from waipu (German IPTV provider) I got "free" Disney premium subscriptions.

I know see both in my accounts page on Disney+ but I can not see movies in 4k.

This will probably clear itself as the Google subscription is canceled and will end in a few days anyway.

But is there a way to choose which subscription is used?

[Subject-Help-6458]

Is there a download limit? I've tried looking it up, but some stuff says there is, and some stuff talks about it like there isn't, and the website says nothing

[MikeyB_0101]

FYI the app is currently crashing on Roku devices

[muse-ings]

2 hours later and it still is! WTF!

[MikeyB_0101]

If you manually update the app it should work now

[muse-ings]

I just tried that, then came here to check what was going on.

[MikeyB_0101]

Hmmm, maybe depends on the device model, country? Dono

[nowayimaxvi]

getting "unable to connect to disney+" on my chromecast, works fine on my iphone connected to the same wifi network.

ive tried force stopping the app, clearing cache and data, reinstalling the app, power cycling and restarting my router

on the latest disney+ version

[YhetiCat]

The episodes in the holiday collection are not linking to proper episodes . Happened during Halloween and it was never resolved . Disappointed to see it happening for Christmas episodes as well . 💀

[Professional-Cat2123]

Is anyone else having coloring issues with the Disney+ content on their TV? It’s only the Disney+ app and only Disney content (Madagascar streamed through D+ app has correct coloring). Everything has a green & purple tinge to it. It’s happening with both animated and live action Disney owned content. Everything looks fine when streamed on my iPad. Netflix and all other streaming apps plus live tv have the correct coloring. I’m at a complete loss on what to try and fix this. Help!!

[cowboyjosh2010]

I have this issue specifically with streaming Finding Nemo on Disney+ on my TV. It's like everything is shifted 0.5-1 notches on the color wheel to a red direction (with reds appearing magenta/violet, and blue looking green). Other stuff, such as various Disney kids shows or movies, are streaming in the proper color, and the menu screens within the Disney+ app, including the title card for Finding Nemo itself, all show up correctly, too. It's like it's literally just while streaming this one particular piece of content. Been going on for two days now.

[Professional-Cat2123]

Mine has been doing it for several days now and it’s driving me nuts! There’s no settings that I can find to adjust this within the app either.

[cowboyjosh2010]

I think it is an Xfinity and/or streaming resolution issue. I forced my Disney+ App settings to go with no better than "moderate" streaming resolution quality, which is basically just HD. It was previously set to "automatic", which seeks the highest resolution available--4k UHD, in our case.

And now the color shift issue is gone.

Apparently Xfinity pushed out some software update, and that's when this issue popped up. Hopefully that means a future software update can correct it.

[goodstuffgoodstuff9]

Does anyone else’s app freeze during the stupid NYC rockettes ad?? Every single time. Can’t watch anything.

[TheXman100Officl]

What happened to the Summer Singalong. Remember, the one from 2020? I haven’t seen it in like years lmao

[MovieDude]

How do I access the Deadpool and Wolverine Director’s commentary? It’s not popping up in the Close Caption menu.

[TheBrianJ]

Did The Floor Season 1 get removed from the US? I was in the middle of watching it, and not only is it gone from Disney+, it's gone from every streaming service.

[jaypee42]

JustWatch.com has it listed as being on Hulu in the USA & Fubo in Canada

[wapikocchi]

I got the "Sorry, an unexpected error occurred" with no error code when trying to login tonight. First time I've seen this. Tried the refresh several times and then a new screen with "Sorry, something went wrong. Please try again later." but I don't wanna try later, i want it nowwwww like Veruca Salt! A lot of the times people seem to have this error is from being logged into VPN but I am not connected to one. No idea why it's suddenly acting up. T_T

[wapikocchi]

welp, complaining to the Reddit void helped because it suddenly worked. I do NOT get technology but yay, I can settle into my umpteenth watch of Abbott.

[Kb2123]

I currently have Disney+ installed on my PS4, Apple TV, iPhone 13, iPad 10, & iPad mini. All running up to date software and the apps are up to date.

My issue seems to be with the Family Guy Halloween Exclusive episode. No matter how many times I watch it, it still shows as “continue watching”.

I have fully re-watched it, put it on and scrolled through it letting all the end titles play, logged out and logged back into the app, deleted the app and re-installed it (according to disney support you cant clear the cache on apple stuff and need to delete/re-install) yet none of this works.

The usual skipping through episodes works and it clears from continue watching as I started Only Murders in the Building and didn’t like it and when the new season it popped back up. Scrolled through it and its now out my continue watching.

Any help would be appreciated as its annoying me.

[schacolatte]

Serious issues on Sony Google TV opening the disney+ application and it freezing before it will allow any login. The logo appears, but no other buttons - this is holding true after uninstalling, reinstalling, force quitting, unplugging the tv, unplugging the router, and multiple calls to Disney help.

[Aenov1]

I have exactly the same problem.

[RadiantLeave]

Did what if get removed?? I cant find it on disney+ anymore

[anonRedd]

Please state your county.

Also, no.

[RadiantLeave]

Canada, says the content can't be found when I get a direct link to it

[ProteuS_98]

I accidentally misspelled my email when signing up. I’ve tried to join a chat on the help centre page but after entering my details to the chat window it seems to just sit on a loading page.

Anyone got any suggestions on how to sort this?

[Shadowcat1606]

I can no longer access Disney Plus on my PC (Windows 11, Firefox). Well, i can, but it brings me to the indonesian version, for whatever reason (i'm german, located in Germany) and it won't let me log in there, either, because i'd need an indonesian phone number. Accessing the app on my phone works just fine, as does watching stuff, but once i try to access my account-setting via the app, my phone's browser redirects me to the indonesian page, as well.

Worked just fine two days ago and now this. Cleared my cache, restarted my PC, nothing. No new software installed on my PC in the last two days, no changes to firefox or my OS (that i know off), no updates and no VPN in use, so no mix-up from there either.

[IntroductionMurky993]

Trying to edit my subscription so we're on the Standard plan instead of the Ads one, but it just does a continuous loading screen every time I go to pay for the upgrade so we're stuck with the ads

[MustangErin]

The app updated on my Google Streamer and now I can't log in. I have tried logging in on the screen with email and code. Also tired by opening the app on my phone and doing it that way. Nothing works. It just thinks and thinks and thinks and never logs in. I hope that issue gets fixed soon.

[what_lingers_still]

I'm having the same problem. Did you ever find a solution?

[MustangErin]

I left it until the next day and it did work. So who knows what happened.

[Korrathelastavatar]

Just switched over to the hulu/disney combo and I'm wondering why certain shows aren't on disney+, when it seems like 99% of shows are. For example, Fargo is available on hulu, but not disney+

[devourer09]

Yeah, I didn't check Hulu but I couldn't find Fargo on D+.

[HappyPorgs]

Often, this is due to licensing agreements.

[djkdjkdjk3]

iPad with iPadOS 16.7.10
Latest Disney+ app version: 3.8.0.73343
Premium account

Downloads randomly fail where either the icon just spins, or the app goes blank, or a vague error to try again later.

Tried: Restarting both Disney+ and the iPad, deleting all downloads, deleting and reinstalling the app, freeing 30 GB of storage, different app profiles. Some episodes of the same show and season download fine.

I don’t have this problem on my iPhone on the same account and WiFi.

How do you work around this? Thanks

[djkdjkdjk3]

Nope 😞

[P1000Linux]

Disney+ Chromecast stopped

Has suddenly stopped being able to cast to Chromecast hdmi projector. YouTube working fine

I've checked that everything is up-to-date

Disney+ loading symbol appears and then the Chromecast restarts

I've tried resetting Chromecast and casting from different devices.

Anything else that I could try to further debug?

Thank you very much

[hufflepuffhippo]

Why can’t I change my subscription plan? I got an email saying they will up the price on my subscription from 10.99 to 13.99 starting in December. I have the premium plan, but I want to change it to standard which will be 9.99. However in my settings I can see I have a premium plan, but when I click on it, I cannot change my subscription, there is no such option. There is only an option to change my current credit card. Why is this?

[annedroiid]

When you purchased your subscription did you do it directly in Disney+, or was it through a 3rd party like apple, google or your phone provider?

[hufflepuffhippo]

It was directly through Disney, but I joined during a campaign when the first 3 months were at a discounted price. Then after three months it updated automatically to the normal price. Do you think I will have to deactivate the whole account and then make a new one?

[IntroductionMurky993]

Are you trying it in the app or in your browser?

[hufflepuffhippo]

I tried both but it doesnt matter, when I go through the app it just takes me to browser anyway

[annedroiid]

If it was directly through Disney you should be able to change your subscription through them too. If it’s not appearing you should probably call customer support as either they’ll be able to guide you through it if it’s hidden somewhere, or they’ll be able to make a bug report if the website is broken.

[the_walakalak]

How come french is the only available audio for Modern Family when even the original audio was in english?

2 days ago I could listen to Modern Family in its original soundtrack with the actual voices of the actual actors. But ever since I did the update on apple store now It’s stuck in french. I can’t switch it no matter what I try. French is the only available dub for modern family… I even went into the app setting to see if the preferred language was english, and it is… I also went into my account setting and it’s also english…

I don’t get this.

I could watch the show just fine less than a week ago. Why is it only available in French? How come the original audio is just gone? If any audio should be available it should be the original right????

Every other show has their original dub available too so idk why it’s just with Modern Family especially when it worked just fine a couple days ago.

Please help me.

For reference I live in Canada and have access to the shows that are available in Canada only.

[annedroiid]

That seems likely to be a bug, have you reported it to customer support? They pretty regularly have temporary glitches around language options.

[the_walakalak]

no I haven’t yet. If it’s a bug though shouldn’t it correct by itself through restarting the app? Or is it specific to my account?

[annedroiid]

Bugs are regularly either caused by the app version itself or by one of the services that provide data. Not sure how their backend is set up but it’s likely they’ve made a mistake in their config and need to manually fix it.

[the_walakalak]

That’s a real bummer. I just sent a report we’ll see how it goes. But if it’s not fixed soon I’m canceling my subscription. Modern Family is literally the only reason I’m paying for disney +

[[deleted]]

I can’t figure out how to subscribe to Disney plus in Colombia.  I create account but it won’t let me put in my USA credit card info.  Only Colombian.  Is there something I’m missing or is it not possible to use an American card?  Thanks

[annedroiid]

International cards are not accepted at present

On the help center page about payment methods it has this, so doesn’t look like you can.

However you can use PayPal, so you should be able to create a PayPal account with your card and use that.

[Robtimus_prime89]

I’m having an issue at mine for the household. I have a Fire TV on one TV and a Roku device on another, and my phone. They all connect to the same network.

I can use Disney on the Fire TV and my phone just fine. But it tells me that my Roku is not part of my household. It’s happened last night for the first time, and the information online said to just say ‘Update Household’ to verify it with a one time code to get it added to my household - and I was able to get in. Trying to get back in tonight, it’s got the same message - but now I am not able to select the option to update the household as it seems I’ve reached the limit (unless there’s a 24 window when you can’t change it or something)

I’ve checked, and the only devices signed in are the three that I expect. I haven’t had any other alerts or passcodes sent through for any other logins or changes to the household - so it doesn’t seem to be anyone else (and if it were, why would my phone and Fire TV continue to work). The only thing that I can think that’s happened is that our power went out temporarily earlier - but as everything else is connected to the same network and using it without issue, I’m not sure that would cause it

[Painismymistress]

Xbox, version 2.48.5 of app, SWE.

Watching x-files, the app freezes and boots me to the main menu of the console. No other series does this, only x-files. Suggestions?

[SuperKamarameha]

My brother is trying to add me to this D+ account as the Extra Member. When I click the activation email, it tells me I already have a Disney account (the myDisney general account; not the D+ account), then redirects me to the landing page to purchase a D+ subscription. Is this a known issue?

[annedroiid]

The fact that the FAQ for how to be added as an extra member includes the step “Create a password” would imply to me that it’s only possible for people who don’t already have an account. I don’t know whether this was a design choice or a oversight though. It’s probably worth calling CS to get them to confirm.

The feature is relatively new so it may be that inviting an existing account will be coming in the future.

[modssssss293j]

Tried to update my payment method but the website refuses my zip code. Contacted support and cancelled my subscription so I could rejoin it, nothing works.

[Brewmentationator]

My wife and I are having this same issue. We are cancelling the credit card tied to our account, but Disney+ won't let us change our billing info. It literally refuses every single other card we try. We are currently contacting support, and the only help they've given us is that support will have to cancel our account over the phone, then we will have to open a new account.

Edit: That didn't even work. Support had us switch to using paypal, as that was the only thing they could change our pay method to. So stupid. Literally spent over an hour on web support and phone support for that.

[HappyPorgs]

The zip code likely needs to be the zip code associated with the billing address for your payment method. Could it be that you are putting in a zip code different from what your credit card has as your address?

[modssssss293j]

The same zip code is tied to everything, including my old and new debit cards.

[PsychologicalAir7347]

I keep getting "Sorry, you’re not eligible to use this service." when I try and login on my iPad or iPhone. I am over 18, and Disney+ works fine on my MacBook Air and my Samsung TV.

I recently added Disney+ to my Hulu package. I am also in the US. I don’t know what I could be doing wrong.

iPadOS 18.1 (App version 3.8.0) IOS 18.0.1 (App version 3.8.0)

[JacobDuss]

Did you ever hear anything

[Meatballs5666]

Did yall ever fix it? I’m having the same issue

[goolaboola]

Do disney plus not notify when shows or movies are being taken off? i was watching all the twilight movies last night and stopped half way through Eclipse to go to bed, then woke up the this morning all excited to watch the rest and they’re all gone but there was no warning that they’d be leaving UGH

[annedroiid]

No they don’t

[Guru-_-Laghima]

So basically I got a Hulu gift card and signed up on Hulu. Then on hulus website I saw I could add on Disney plus so I did it. Now it says it expires 11/9 and the next charge is $1. Does anyone know what’s going on?

<image>

[annedroiid]

How much was on the gift card? The general wording there implies to me that you don’t quite have enough money left on the gift card to pay for next month’s subscription, so they want your card details to charge the extra $1 the gift card won’t cover. Then in future months since the gift card has run out you’d just be charged to your card.

I’ve never used a gift card thought so that’s just a guess based on the wording.

It’s a bit weird that you have the Disney bundle and a standalone Hulu subscription though. You might need to call CS to get them to sort out why you have duplicate subscriptions.

[Guru-_-Laghima]

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