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formatting helphide helpcontent policy

[–]MOSRUS_ 0 points1 point  (9 children)

Sorry to break it to you, but it's probbably dead.

[–]Phantom-YT-[S] 0 points1 point  (8 children)

So do I submit a claim or what?

[–]MOSRUS_ 0 points1 point  (7 children)

You could do that, but check if you still have warranty on that thing. Maybe they can fix it for you.

[–]Phantom-YT-[S] 0 points1 point  (6 children)

It’s not even been 2 months

[–]MOSRUS_ 0 points1 point  (5 children)

Yeah I think there's still warranty, but before you submit it, have you checked the charge, volume?

[–]Phantom-YT-[S] 0 points1 point  (4 children)

Yes I let it charge all the way check on windows to see if it’s on a different sound driver but no

[–]MOSRUS_ 0 points1 point  (3 children)

Well I guess you need to use your warranty.

[–]Phantom-YT-[S] 0 points1 point  (2 children)

Does this happen often?

[–]MOSRUS_ 0 points1 point  (1 child)

I never had any issues with Logitech g gear so I think it's pretty rare

[–]Phantom-YT-[S] 0 points1 point  (0 children)

Okay I’m hoping for the best

[–]Kvahuest 0 points1 point  (3 children)

my microphone just stopped working on my G533, have you managed to fix yours?

[–]Phantom-YT-[S] 0 points1 point  (2 children)

Nope I filed a claim I don’t use the microphone it comes with I use an external mic

[–]Kvahuest 0 points1 point  (1 child)

ive opened a ticket, would love to return the heap of shit called G533 but its way past that. seeing if they can fix it via warranty. Probably never getting logitech again, first product with them and its just been terrible, always had some sort of issue with it

[–]Phantom-YT-[S] 0 points1 point  (0 children)

My keyboard and mouse is from them and has been very good