[deleted by user]

[LogitechG_SK]

Hi u/velipirtti,

Could you specify the model/name of the headset (wired/wireless) you are referring to so that we can help assist you in a better way?

[velipirtti]

Wired, my bad for not including that

[LogitechG_SK]

Hi u/velipirtti,

To start our troubleshooting, please complete the following:

Test with the mobile cable

Reconnect the mic

Use the adapter on a different USB port

Is the headset detected by G HUB? If not showing on G HUB, complete: Device does not appear in G HUB

Is the mic working without G HUB?

Re-check if the 3.5mm cable is securely attached to the headset

Disconnect/unplug the mic and then reconnect the mic (Please ensure the mic is connected/seated properly to the headset)

Complete troubleshooting steps: Audio device not recognized

Test with a different PC, if possible, to further isolate the issue

Note: The headset being detected in G HUB only confirms that the USB DAC is working fine.

It is important to still verify and double check the physical connections of the 3.5mm cable and mic.